7 years
0 Lacs
Posted:2 months ago|
Platform:
On-site
Full Time
This role requires a highly refined hospitality professional with emotional intelligence, impeccable attention to detail, and a flair for managing elite clientele such as HNIs, expats, celebrities, and corporate leaders.
• Oversee daily operations of the centre, ensuring smooth execution of events and services.
• Maintain high service standards in line with the luxury positioning of the brand.
• Ensure compliance with safety, hygiene, and operational protocols.
• Act as the primary representative of the brand to clients and guests.
• Provide personalized service, anticipating guest needs and preferences.
• Build long-term relationships with elite clientele to encourage repeat business.
• Drive event bookings and revenue through proactive sales efforts.
• Collaborate with the marketing team to promote exclusive packages and offerings.
• Identify opportunities for upselling premium services and partnerships.
• Lead, train, and motivate the team to deliver exceptional guest experiences.
• Set performance standards and monitor execution.
• Foster a culture of luxury hospitality, professionalism, and accountability.
• Manage budgets, cost controls, and financial reporting.
• Ensure efficient resource utilization to optimize profitability.
• Prepare and present performance reports to senior management.
• Graduate/Postgraduate in Hospitality Management, Business Administration, or related field.
• 7+ years of experience in luxury hospitality, premium events, or high-end lifestyle brands.
• Strong network within HNI, expat, and corporate communities (preferred).
• Exceptional communication, presentation, and interpersonal skills.
• High emotional intelligence with the ability to handle elite clientele.
• Meticulous attention to detail and a passion for delivering perfection.
• Leadership skills with proven experience in team management.
• Opportunity to lead a flagship luxury brand experience.
• A dynamic, elegant, and creative work environment.
• Competitive compensation with performance-based incentives.
• Exposure to high-profile clientele and exclusive events.
Skyjumper Sports and Amusements Pvt Ltd
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