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4.0 - 7.0 years

4 - 7 Lacs

Noida

Work from Office

JOB DESCRIPTION Job Title: Linux Support Engineer Experience Required: 4 - 7 yrs. Location: Noida, Sector-68 Working Days: Rostered Shift Working Mode: Work from Office Notice Period: Immediate/ 15-30 days Only Male candidates are preferred. Job Summary As an L2 Support Engineer in a web hosting environment, your primary responsibility is to ensure the smooth operation, optimization, and troubleshooting of Linux-based hosting servers. You will handle escalated technical issues related to hosting services, control panels (cPanel/WHM), web servers, databases, email systems, and DNS. You act as a bridge between L1 support and L3 system administrators or DevOps teams. Key Responsibilities 1. Linux Server Administration Manage and maintain Linux-based hosting servers (e.g., CentOS, AlmaLinux, Ubuntu). Perform routine system checks: disk usage, inode limits, CPU load, memory consumption. Monitor services like Apache, MySQL, Exim, Dovecot, and ensure uptime. Restart failed services and investigate the cause of crashes or resource spikes. 2. WHM/cPanel Hosting Support Troubleshoot issues related to WHM/cPanel including: Account creation/modifications Quota and bandwidth issues. SSL certicate installation and renewal (Let's Encrypt or paid SSLs). Mail routing, spam ltering, and mailbox conguration. Diagnose UI/backend issues within cPanel, WHM, and Webmail (Roundcube, Horde). Manage EasyApache configurations and PHP versions per user. 3. Web Server (Apache/Nginx) & PHP Management Diagnose and resolve issues with Apache and Nginx, such as: 500 Internal Server Errors, 403 Forbidden, 503 Service Unavailable. Virtual host misconfiguration. Tune and optimize Apache/PHP performance (mod_rewrite, caching, MaxClients, etc.). Configure and troubleshoot multi-PHP setups via EasyApache or CloudLinux PHP Selector. Identify and Linux, PHP-related errors (deprecated functions, memory limits, timeouts). 4. Database (MySQL/MariaDB) Management Handle MySQL/MariaDB issues, including: Database connectivity errors. Corrupt tables or slow queries. User access permissions and privileges. Perform basic optimizations (MySQL tuner, indexing suggestions). Assist clients with phpMyAdmin-related tasks and database exports/imports. 5. DNS & Domain Management Configuration and troubleshoot DNS zones, records (A, MX, CNAME, TXT, SPF, DKIM, DMARC). Help with domain propagation issues and nameserver configurations Support parked, addon, and subdomain setups. Handle DNSSEC configuration if required. 6. Email Hosting Support Troubleshoot email delivery issues (blacklisting, SPF/DKIM failures, mailbox full). Manage Exim mail queue and bounce-back analysis. Assist with configuring email clients (Thunderbird, Outlook) and webmail access. Help mitigate spam/abuse cases and configure spam filters (SpamAssassin, RBLs). 7. Server Security & Hardening Perform regular security checks for malware, rootkits, and suspicious activities. Handle brute force and DoS attacks using CSF/LFD, fail2ban, etc. Work with security tools and plugins in WHM (e.g., ImunifyAV, ClamAV). Audit files permissions, SSH Configurations and secure PHP/Apache modules. 8. Monitoring, Backup & Incident Handling Monitor server health using tools like Nagios, Munin, Zabbix, or WHM-native tools. Investigate and resolve alerts such as high load, service downtime, and abuse reports. Restore files and databases from JetBackup, cPanel backups, or other systems. Document all incidents with root cause and resolution steps. 9. Automation & Scripting Write or maintain bash scripts for automating repetitive hosting-related tasks. Assist in automation of tasks like backups, service restarts, or account suspension. 10. Documentation & Collaboration Maintain accurate documentation (knowledge base articles, SOPs, resolution steps). Collaborate with L1 teams to mentor and train on escalated issues. Coordinate with L3 or DevOps teams on critical bugs, server migrations, or updates. Escalate unresolved issues with detailed logs and reproduction steps. Requirements Operating Systems: CentOS, AlmaLinux, Ubuntu (LTS versions) Hosting Panels: cPanel/WHM Web Stack: LAMP (Linux, Apache, MySQL, PHP), optional Nginx Mail Systems: Exim, Dovecot, MailScanner Security Tools: CSF, LFD, Imunify360, ModSecurity, ClamAV Monitoring: Nagios, Munin, WHM metrics Ticketing Tools: WHMCS, or custom CRM Version Control (optional): Git, for configuration or script management. What we Offer? Immense opportunities for growth, personal development & career opportunities. We also champion a workplace culture that thrives on passion, collaboration, efficiency and innovation. Dynamic Teamwork Environment, Fantastic Flexibility. Work life balance. Fixed working hours. Five days working Medical Benefits. Interested candidates can share their resumes at kanika.s@broadwayinfotech.com or can directly contact at 9205081545.

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3.0 - 6.0 years

12 - 15 Lacs

Bengaluru

Work from Office

Job Summary: We seek a skilled Backend Developer with hands-on experience in Java (Spring Boot), Golang, and microservices architecture. The ideal candidate will be responsible for developing scalable backend microservices, integrating with frontend applications, managing APIs, and contributing to system performance and deployment processes. Key Responsibilities: Design and develop scalable microservices using Java with Spring Boot. Develop and maintain backend services using Golang where appropriate. Integrate backend services with a Vue. js-based dashboard via RESTful APIs. Design, implement, and document new APIs, and consume existing APIs to support frontend and service-layer integration. Manage service routing and security via API gateways such as NGINX or Kong. Synchronize client-server interactions and optimize communication patterns. Handle database management, including schema design, optimization, and query performance. Create Docker images for services and contribute to container orchestration workflows. Optimize backend performance, conduct benchmarking, and perform rigorous testing to ensure reliability. Collaborate with DevOps for CI/CD pipelines and deployment automation. Work extensively on Linux-based systems and environments for development and production. Required Skills and Qualifications: 3+ years of professional experience in backend development. Strong proficiency in Java (Spring Boot) and experience with Golang. Solid understanding of microservices architecture and design patterns. Experience in building and consuming RESTful APIs. Knowledge of frontend-backend integration using Vue.js or similar frameworks. Hands-on experience with NGINX or Kong as an API Gateway. Experience with Docker, image creation, and basic container orchestration. Proficiency in working with relational or NoSQL databases. Good understanding of performance optimization and testing best practices. Strong working knowledge of Linux environments (Ubuntu, CentOS, Alpine, etc.) Excellent problem-solving skills and ability to work collaboratively in a team.

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5.0 - 8.0 years

9 - 13 Lacs

Bengaluru

Work from Office

Exp - 5-8 yrs LocationAny where in INDIA (remote) CBR-150K Automation Engineer Ansible Automation - Ansible Core 2.14+, proficiency in developing and maintaining Ansible playbooks and roles, troubleshooting Ansible-related issues, and optimizing automation processes. 3+ years' experience in automation. Custom Ansible Modules - Proficiency in developing custom Ansible modules using Python scripting language, integrating them with existing automation frameworks, and collaborating with development teams. 2+ years’ experience. RHEL/CentOS/Oracle Linux – strong knowledge of this flavor of Linux OS including system administration, package management, and security practices. 3+ years' experience. Podman or Docker Containers – experience in automating the packaging, deployment and management of Podman or Docker containers, understanding container orchestration, and lifecycle management. 2+ years’ experience. Python Scripting – Python 3.9+, strong scripting skills for automation tasks, developing scripts for deployment processes, and troubleshooting. 3+ years' experience. Kubernetes (K8s) Cluster Management - experience in deploying and managing workloads on Kubernetes clusters, understanding Kubernetes architecture, and implementing best practices for scalability and reliability. 2+ years’ experience. CI/CD Pipelines, DevOps Practices, GIT - knowledge of continuous integration and continuous deployment pipelines, understanding of DevOps methodologies, proficiency in using Git CLI for version control, managing code repositories, and collaborating on code changes. 2+ years’ experience. The role is called “Automation Engineer” which is like software engineer but for automatio. In this specific case, we are not looking for Ops person or Sys Admin, however Linux OS and K8s knowledge is required to be able to create the needed automation, deploy in Dev/QA env, troubleshoot, etc. Ansible modules is a must. Do 1. Lead automation roadmaps and strategies for various BUs Ensure complete understanding of requirements needed to implement automation of various accounts in BUs Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity Drive automation maturity in the shortlisted accounts to the next level Align the customers by showcasing Wipro’s capability to drive automation and ROI achievement for the customer Ensure contractual commitments for a particular project are met by understanding the scope and requirements Ensure the desired software and infrastructures are implemented required for automation Ensure scalable standards of dashboard and process support system for active automation monitoring Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance Come up with solution of the problems regarding automation persistent in development unit Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information Periodically review the project status completion vis-a vis the project plan and ensure successful roll out Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity Receive feedback from the customers and align resources internally to close all the gaps Deliver No. Performance Parameter Measure 1. Client Engagement CSAT, Customer reference, Customer Solutions, mean time to resolve customer issues (MMT reducing trend) 2. BOT implementation Work done by the bots for platform/non platform accounts, No. of platform accounts per DU Mandatory Skills: Infrastructure Automation. Experience5-8 Years.

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6.0 - 9.0 years

3 - 7 Lacs

Bengaluru

Work from Office

Proficient in managing; maintaining; and troubleshooting Linux servers and systems Strong understanding of Linux security best practices and security tools.Scripting Experience with scripting languages such as Bash; Python; or Perl.Automation Experience with automation tools such as Ansible; Puppet; or Chef.Networking Knowledge of networking principles and protocols.Virtualization Experience with virtualization technologies such as VMware or KVM Experience with cloud platforms such as AWS; Azure; or Google Cloud. Strong analytical and problem-solving skills Excellent communication and collaboration skills Primary Skills Linux Administrator with Ansible Secondary Skills Scripting Languages (Shell/Bash)

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9.0 - 12.0 years

3 - 7 Lacs

Mumbai

Work from Office

Experience with strong Linux domain knowledge and troubleshooting skills, scripting, debug and build tools with SQL database. Experience in RedHat Linux OS & LVM, RAID. Knowledge/Hands on in RedHat cluster Experience in performance tuning of OS, Application and Databases. Relevant experience on a high volume enterprise help desk or similar support role. Excellent hands on experience on different Linux distributions Exposure on virtualization and cloud platforms. Hands on experience in Hardware (IBM/HP/HP Blade) servers Understanding of High Availability and Redundancies for different components. Understanding the DR/BCP for different environments. Exposure to DR Drills. Server security hardening, and system compliance. Primary Skill Linux Administrator with SQL Database exp. Secondary Skill Scripting Language exp.

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8.0 - 10.0 years

12 - 17 Lacs

Bengaluru

Hybrid

Duration: 6 Months Contact About the Role: Key Responsibilities: Own tasks and collaborate with teams for high-quality solutions. Manage & automate cloud infrastructure (AWS, GCP, Terraform, Ansible). Perform Linux system administration (RHEL, CentOS) and support. Implement & maintain CI/CD pipelines and version control (Git). Develop automation scripts to optimize processes. Must-Have Skills: Self-driven, team-oriented, and adaptable. Strong hands-on experience with AWS, Ansible, and Terraform. Linux system administration expertise (RHEL, CentOS). Proficiency in Bash scripting. CI/CD pipeline and Git version control experience. Good-to-Have Skills: Experience with Puppet. Python programming knowledge. Familiarity with container tech (mainly ECS). Nice-to-Have: SAP architecture or automation experience. Willingness to learn & adapt to custom solutions.

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2.0 - 6.0 years

4 - 8 Lacs

Mumbai

Work from Office

Work Mode: Work from Office Mandatory (24/7 Rotational Shift) Responsibilities: Assist in System Setup: Help in the installation and configuration of Platform's/Networking/Linux servers (e.g., CentOS, Ubuntu, or RHEL) under guidance. Basic Monitoring: Monitor system performance and ensure that servers are running smoothly with basic supervision. Software Updates & Patches: Assist in applying basic security patches and software updates to maintain system security. User Management: Learn to manage user accounts, groups, and permissions on servers. Security Assistance: Assist in securing Linux servers by applying encryption and decryption techniques for sensitive data. Implement basic encryption (e.g., file system encryption, data-at-rest) and decryption protocols. Ensure user authentication through methods like SSH keys and password policies. Transport Layer Security (TLS/SSL): Help in setting up and managing SSL/TLS certificates for secure communications over networks (e.g., securing web servers with HTTPS). Learn to configure TLS/SSL on services such as Apache, Nginx, or other server applications. Documentation: Help maintain and update system documentation for procedures and configurations. Troubleshooting Support: Assist in troubleshooting minor system or hardware issues with guidance from senior administrators. Backup & Recovery: Help with backup procedures to ensure data integrity and assist in system recovery processes. Collaboration: Work closely with other IT professionals and senior system administrators to learn best practices. Requirements: Understanding of Linux operating systems (e.g., Ubuntu, CentOS, RHEL) and Networking Fundamentals Familiaritywith command-line tools and terminal usage. Strong problem-solving attitude and a willingness to learn.

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2.0 - 4.0 years

3 - 5 Lacs

Mumbai

Work from Office

Responsibilities: Assist in System Setup: Help in the installation and configuration of Platform's/Networking/Linux servers (e.g., CentOS, Ubuntu, or RHEL) under guidance. Basic Monitoring: Monitor system performance and ensure that servers are running smoothly with basic supervision. Software Updates & Patches: Assist in applying basic security patches and software updates to maintain system security. User Management: Learn to manage user accounts, groups, and permissions on servers. Security Assistance: Assist in securing Linux servers by applying encryption and decryption techniques for sensitive data. Implement basic encryption (e.g., file system encryption, data-at-rest) and decryption protocols. Ensure user authentication through methods like SSH keys and password policies. Transport Layer Security (TLS/SSL): Help in setting up and managing SSL/TLS certificates for secure communications over networks (e.g., securing web servers with HTTPS). Learn to configure TLS/SSL on services such as Apache, Nginx, or other server applications. Documentation: Help maintain and update system documentation for procedures and configurations. Troubleshooting Support: Assist in troubleshooting minor system or hardware issues with guidance from senior administrators. Backup & Recovery: Help with backup procedures to ensure data integrity and assist in system recovery processes. Collaboration: Work closely with other IT professionals and senior system administrators to learn best practices. Requirements: Understanding of Linux operating systems (e.g., Ubuntu, CentOS, RHEL) and Networking Fundamentals Familiarity with command-line tools and terminal usage. Strong problem-solving attitude and a willingness to learn. Good communication skills and the ability to work in a team. Basic networking knowledge (e.g., DNS, IP addressing, TCP/IP). Interest in security concepts like encryption, decryption, and authentication methods. Familiarity with basic Transport Layer Security (TLS/SSL) and its implementation in web servers is a plus. Interest in automation and system management tools is a plus (e.g., Bash scripting). Benefits: Exposure to working with senior Linux administrators. Opportunities for career advancement within the organization. [List other benefits like health insurance, paid leave, etc.]Role & responsibilities

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7.0 - 10.0 years

10 - 15 Lacs

Pune

Work from Office

Job Description We are seeking a highly skilled and experienced Senior System Engineer to join our dynamic IT team. This role is ideal for a well-rounded professional with strong expertise in managing hybrid infrastructures, covering cloud platforms (Azure & AWS), virtualization, server administration, endpoint security, and backup technologies. The candidate should be capable of independently managing L2/L3-level tasks and contributing to cloud transformation, automation initiatives, and security-focused integrations. Responsibilities Administer and support Office 365, Azure, and SharePoint at L2/L3 levels. Manage and maintain Azure VMs, resource groups, networking, and RBAC. Provide intermediate-level (L2) support and operations for AWS infrastructure including EC2, IAM, S3, and VPC. Perform day-to-day administration and troubleshooting of VMware environments. Manage and configure FortiClient EMS for endpoint protection and policy enforcement. Administer and monitor backup platforms like IBM Spectrum Protect Plus for VMs and Druva for Office 365. Manage Linux server environments (RHEL, SUSE, CentOS, Ubuntu) and Windows Servers. Administer Mimecast email security, archiving, and continuity solutions. Handle On-Prem Active Directory (L3-level) including GPO, DNS, DHCP, user and group management. Collaborate with the security and compliance teams for audits, policy implementation, and security tool integrations. Support basic SIEM-related activities such as log source onboarding and integration with IT infrastructure components. Develop and maintain technical documentation and operational procedures. Microsoft Azure: VM provisioning, cost optimization, Azure AD integration, virtual networking, storage, monitoring, and automation (ARM/Bicep templates or equivalent). Amazon Web Services (AWS): Hands-on experience with EC2, IAM policies, S3, CloudWatch, and basic VPC/networking. Office 365 / Microsoft 365: Tenant management, Exchange Online, Teams, SharePoint, and Intune. Understanding of hybrid infrastructure models and integrating on-premises systems with cloud platforms. Exposure to cloud security best practices, backup strategies, and resource tagging/governance. Work with internal teams to track, assess, and remediate vulnerabilities across systems, applications, and cloud resources. Essential Skills Office 365 and SharePoint (L2-level) administration. Microsoft Azure and AWS (L2-level) operational experience. VMware administration and performance monitoring. FortiClient EMS management and policy deployment. Proficient in Windows and Linux server administration. Mimecast configuration and mail flow troubleshooting. Strong Active Directory management (L3-level). Experience with backup solutions: IBM Spectrum Protect Plus and Druva. Vulnerability management processes and remediation tracking. Basic knowledge of SIEM platforms (e.g., log source integration, onboarding, and verification). Strong problem-solving and documentation skills. Additional Desired Skills Industry certifications (AZ-104, AWS SysOps/Associate, VMware VCP, RHCSA/RHCE, ITIL). Experience with PowerShell or shell scripting for automation. Familiarity with Jira Service Management or other ITSM platforms. Basic knowledge of networking and firewall rules. Exposure to cloud cost management and resource optimization tools. Education Requirements & Experience Bachelor’s degree in computer science, Information Technology, or related field. 7–10 years of experience in systems and cloud administration roles. Strong background in hybrid cloud environments and enterprise IT infrastructure. Excellent communication and stakeholder management skills.

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4 - 9 years

10 - 15 Lacs

Bengaluru

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- Strong Linux or Kubernetes experience - JFrog Artifactory experience - Task automation experience in any programming language - Experience of observability stack such as Prometheus, Grafana

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2 - 4 years

4 - 8 Lacs

Bengaluru

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Job Title Senior Engineer- Lab Support Location Bengaluru Work EmploymentFull time Department Wireless Domain Testing Reporting to Lead Engineer About Us: Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organization’s long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why join Tejas: We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningful? Challenge yourself by working in Tejas’ fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industry’s brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we’re constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who we are This team has developed high-capacity LTE macro eNodeB, 5G NR gNodeB along with Radio Units as part of end-to-end integrated solution to their customers. Our systems are already deployed in customer’s commercial network and engineers are working on to enhance the capacity and improve system level performance. Tejas Networks has invested in Wireless product development since 2012 with a vision to create globally deployable telecom RAN solutions. Several of the key components developed by the Wireless R&Dteamhavebeeninstalledandcommissionedacrossthreecontinents.Weareanactivepartnerfor5GintheIndianEcosystemandhavesignificantlycontributedtoIndia’sstandardizationeffortsin3GPP, through TSDSI. The wireless team has over 100 patents. As part of wireless team, you will work on developing products for next generation wireless system. What you work: As a technical expert, you will contribute in product development and delivery including planning, requirement analysis, design, implementation,validation,verification and field testing. Analyze and prioritize various features for different sub-systems to get a synchronized system delivery in a phased manner Closely work with other teams and partners to carry out system integration and user acceptance testing Focus to continuously improve system performance with quality Mandatory skills: Experience – 3 to 6 Years. LAN Networks. Basic knowledge on IP core networks related to the 4G networks. SwitchingVLAN, File Transfer Protocol, VLAN Trunking protocol. Troubleshooting skills on lab network, finding looping’s, traffic floods, duplication IPs, IT Skills: Operating systems installation and configuration for servers (Windows XP, Windows- 7,8,10,11, Linux, Cent OS, Ubuntu and Fedora) Basic Linux commands Desired skills: Simulators hands-onTM500, Keysight, Simnovus DT and log tools hands-onDrive test (QXDM, XCAL and TEMPS) preparation and analysis and recommending radio optimization actions. Lab support associate courses/certifications [*from Qualcomm/Nokia*] are added advantage GoodinMSOffice:MSExcel(VLOOKUP,Pivot,ConditionalFormatting,Charting),PPT,Word Preferred Qualifications: Experience 3 to 6 years’ experience from Telecommunication or Networking background. Education B . Tech/BE (CSE/ECE/EEE/IS) or any other equivalent degree Candidate should have good coding skills in C/C++ Diversity and Inclusion Statement : Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.

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3 - 5 years

9 - 11 Lacs

Chennai

Work from Office

Installing hardware & software, & improve & keep up with the backend servers/ systems of applications hosted on Data Center/ Cloud Infrastructure. Knowledge of system security (e.g. intrusion detection systems) , data backup/recovery Required Candidate profile Configuration of servers, operating systems administration, hardening, load balancers, firewall , management of users, processes, resource contention, preventive maintenance &management of updates

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12 - 15 years

0 - 0 Lacs

Thiruvananthapuram

Work from Office

Role Proficiency: Resolve complex trouble tickets spanning across different technologies and fine tune infrastructure for optimum performance and/or provide technical people and financial management (Hierarchical or Lateral) Outcomes: 1) Mentor new team members in understanding customer infrastructure and processes2) Review and approve RCA prepared by team and drive corrective and preventive actions for permanent resolution3) Review problem tickets for timely closure. Measure incident reduction achieve by problem record for showcasing during Governance review4) Provide technical leadership for change implementation 5) Review CSI initiatives and aggressively drive for time bound closure to achieve optimization and efficiency goals6) Drive delivery finance goal to achieve project forecast numbers 7) Work on proposals and PIP for identified greenfield opportunity to increase revenue Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change tickets handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements10) Overall financial goals of project11) % of incident reduction by problem management12) Number of repeated escalations for the same technical issue Outputs Expected: Resolution/Response: Daily review of resolution and response SLA for early intervention of SLA management Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors. Participate in online knowledge forums reference. Convert the new steps to KB article Perform logical/analytical troubleshooting. Work on problem tickets to identify permanent solutions. Assist and lead technical teams to rope in technology experts for complex issues Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Define OLA between delivery layers (L1 L2 L3 etc) and enforce adherence. SPOC for any customer and leadership escalations Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure. Runbook/KB: Review KB compliance and suggest changes. Initiate and drive periodic SOP review with customer stake holders Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA) Resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one-on-one mentorship for new joiners. Complete certification of respective career paths. Explore cross training possibilities for improved efficiency and career growth. Performance Management: Update FAST Goals in NorthStar; track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback. Assist new team members understanding the customer environment day-to-day operations and people management for example roster transport and leaves. Prepare weekly/Monthly/Quarterly governance review slides. Drive finance goals of the account. Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server tickets to resolution4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage and backup enhancements. Perform change management.b. Skilled in in core fabric technology storage design and implementation. Hands on experience in backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage and backup team; review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design; Database schema creation and managementb. Identification of data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers witches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the and Backup technologies9) Tools:a. Proficient in understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database managementb. Knowledge in OS System and networking skills Additional Comments: UST(r) is looking for an SRE (Site Reliability Engineer) to work with one of the leading financial services organization in the US. The ideal candidate must possess strong background on DevOps in a cloud (GCP) environment. The candidate must possess excellent leadership skills, written and verbal communication skills with the ability to collaborate effectively with domain experts and technical experts in the team. Responsibilities: Participate in release cycles of our offerings, deploying code to nonprod and production environments, integrating with continuous integration (CI) and continuous delivery (CD) tools, monitoring, and change management Develop and implement appropriate operational procedures to meet timely and high-quality deliverables Establish, monitor, and report on operation/production issues, business improvement opportunities, and operational achievements You will develop standard methodologies and processes to maximize operational output/efficiency to support business goals Respond to and prevent application incidents/outages Requirements: 5+ years of experience in DevOps roles Bachelor's degree or equivalent combination of education and related professional experience Certification in GCP Cloud (Professional Architect preferred) Experience in CI/CD pipeline tools like Github, Jenkins, Maven Experience in Terraform Scripting. Experience deploying and managing infrastructure on public clouds (GCP) - Creating Docker Images and containers. Experience working on Kubernetes, Dataproc/Hadoop or other large-scale cluster management systems Experience with PagerDuty, ServiceNow or other IT Service Management/ing platforms Knowledge of Spark, Asymmetric/Symmetric Encryption, Tokenization Experience in Linux environments (CentOS). Demonstrated ability to script around repeatable tasks Demonstrated ability to quickly and accurately troubleshoot system issues. You possess excellent written and verbal communication skills with the ability to communicate with team members at various levels, including business leaders. A real passion for and the ability to learn new technologies Required Skills Aws,Gcp,Terraform,Jenkins

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6 - 10 years

3 - 8 Lacs

Noida

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Technical Autonomous with one programming language/scripting Autonomous with one Database. Good understanding of SQL queries Autonomous with Unix/Linux/RedHat/CentOS/AIX etc. Operational Flexibility towards in shifts (US, EMEA & APAC regions) Soft Skills / Experience: Good communications skills - both written and verbal. Customer/Front Office engagement experience Ability to work independently and have Learnability Skills. Desirable: Network protocols & security (encryption / authentication / Certificates). Exposure of middleware technologies Good hands on the Axway MFT products (XFB, Gateway, SecureTransport) Knowledge of SSL/encryption/Keys/certificates. Strong knowledge of AS2, SFTP, FTP, FTPS, HTTP/S data communication protocols with expertise using any gateway tool. Experience working with Trading Partner Profile Management and configurations Understanding of databases and experience with SQL Cloud Awareness- GCS/S3, skills on troubleshooting logging/debugging Cloud / Managed Services / Product Support (L2/L3) exposure. Exposure on Cloud like AWS/Azure/GCP etc. Exposure on Dockers, Kubernetes and Container-based technologies Total Experience Expected: 06-08 years

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8 - 12 years

25 - 30 Lacs

Mumbai

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Job Summary: We are seeking a skilled and motivated System Programmer to join our IT Infrastructure team. This role is responsible for the installation, configuration, maintenance, and performance of critical enterprise systems including Linux servers , Apache HTTP Server , and Oracle WebLogic . The ideal candidate will have strong scripting abilities and experience with writing SQL queries to support operational and development teams. Key Responsibilities: Install, configure, and maintain Linux operating systems , Apache HTTP Server , and Oracle WebLogic application servers in development, test, and production environments. Perform regular system patching and software updates to ensure platform security and stability. Develop and maintain automation scripts (e.g., Bash, Python, or similar) to streamline system management tasks. Write and optimize SQL queries to support reporting, troubleshooting, and system integration needs. Monitor system performance and implement tuning improvements to maximize availability and efficiency. Work closely with development, QA, and operations teams to support application deployments and troubleshoot system-related issues. Maintain accurate system documentation, including configurations, procedures, and troubleshooting guides. Participate in an on-call rotation and respond to incidents as required. Required Qualifications: Overall 8-12 years of experience. Proven experience with Linux system administration (RHEL, CentOS, or equivalent). Hands-on experience with Apache HTTP Server and Oracle WebLogic . Proficiency in scripting languages such as Bash, Python, or Perl. Strong understanding of SQL and relational databases (e.g., Oracle, MySQL). Familiarity with system monitoring tools and performance tuning. Knowledge of security best practices and patch management procedures. Excellent troubleshooting, analytical, and problem-solving skills. Strong communication skills and ability to work in a collaborative team environment. Preferred Qualifications: Experience with CI/CD pipelines , Ansible, ArgoCD , or other automation tools. Exposure to cloud environments (e.g., AWS, Azure) or container technologies (e.g., Docker, Kubernetes).

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5 - 10 years

1 - 5 Lacs

Kolkata

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Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Linux Operations Good to have skills : Linux Architecture, Linux/Unix Desktop Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Ensure smooth functioning of production and development systems- Perform basic and intermediate level troubleshooting- Implement technology at the operating system-level Professional & Technical Skills:- Must To Have Skills:Proficiency in Linux Operations- Good To Have Skills:Experience with Linux/Unix Desktop Management- Strong understanding of Linux Architecture- Experience in hardware/software support- Knowledge of server and network areas- Ability to troubleshoot and provide solutions Additional Information:- The candidate should have a minimum of 5 years of experience in Linux Operations- This position is based at our Kolkata office- A 15 years full time education is required Qualifications 15 years full time education

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3 - 5 years

0 - 3 Lacs

Ghaziabad, Delhi / NCR, Mumbai (All Areas)

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Min exp -2+ years Install and manage Linux servers (Ubuntu, CentOS, Red Hat). Handle user access, system settings, and server security Install and renew SSL certificates for secure access. Required Candidate profile 2+ year of experience Understanding of SSL, firewall, and server security Ready to travel and work at client locations. Pref immediate joiner Good comms Only whats app - 9011612355

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2 - 6 years

3 - 7 Lacs

Hyderabad

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At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Join a team using leading edge security technology and processes to protect the F5 enterprise and product environment. The Security Engineer position will execute strategic processes and implement technical solutions to enable our information security program and address day-to-day security challenges amidst the industry’s evolving technology landscape. Primary Responsibilities Build and implement new security controls, processes and tools. Identify organizational risks to confidentiality, integrity, and availability, and determine appropriate mitigations. Leverage native Azure, GCP, and AWS cloud services to automate and improve existing security and control activities. Develop or implement open-source/third-party tools to assist in detection, prevention and analysis of security threats. Perform technical security assessments against product and enterprise cloud hosted, virtual, and on-premise systems including static and dynamic analysis, and threat modeling. Review and test changes to services, applications, and networks for potential security impacts. Collaborate with Architecture, Site Reliability Engineering and Operations teams to develop and implement technical solutions and security standards. Stay abreast on security best practices and secure design principles. Review changes to and ongoing operations of enterpise environments and supporting systems for security and compliance impacts. Assist in incident detection and response efforts. Implement zero-trust patterns with cloud agnostic tools to support enterprise business units. Implement, design, develop, administer, and manage enterprise security tooling. Knowledge, Skills and Abilities Experience working with high-availability enterprise production environments Familiarity with scripting languages (e.g., (Go, Python, Ruby, Rust,etc.). and building scripts for process improvements Experience automating security testing and reporting outputs Technical knowledge and hands-on experience with security and networking security, basic networking protocols, cloud security, network security design, intrusion prevention/detection, and firewall architecture Experience assessing and implementing technical security controls Willingness to innovate and learn new technologies Excellent interpersonal and relationship skills with a collaborative mindset Knowledge or familiarity with technological stack (Big-IP, Azure, AWS, GCP, CentOS, Hashicorp Vault, Palo Alto, Qualys). Experience with network and application vulnerability and penetration testing tools. Baseline competency in administration of Microsoft Azure Cloud, Amazon Web Services (AWS), Google Cloud Platform (GCP) or equivalent public cloud infrastructure. Exposure to DevOps tooling, CI/CD pipelines, container orchestration, and infrastructure as code approach (e.g. Puppet, Chef, Ansible, Terraform, Jenkins, CircleCI, Artifactory, Git) Strong written and verbal communication skills. Strong self-directed work habits, exhibiting initiative, drive, creativity, maturity, self-assurance and professionalism. Agile, tactful, and proactive attitude that can manage prioritization and know when to escalate. Qualifications B.S. or M.S. in Computer Science, Engineering, or related field, or equivalent experience. 3+ years of relevant security and networking experience The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

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5 - 10 years

5 - 10 Lacs

Bengaluru

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Senior LAMP Administrator - Bengaluru - 30 Days Max NP We are seeking a highly skilled Senior LAMP Administrator to manage and maintain our Linux-based web hosting infrastructure. The ideal candidate will have extensive experience with Linux, Apache, MySQL, and PHP (LAMP stack), as well as expertise in server performance optimization, security hardening, and troubleshooting complex issues. This role requires a proactive professional who can ensure high availability, scalability, and security of our web applications. Key Responsibilities: Manage and maintain Linux servers running Apache, MySQL, and PHP in production and development environments. Optimize system performance, troubleshoot server issues, and conduct regular system maintenance. Implement and maintain security best practices, including firewalls, intrusion detection, and vulnerability patching. Configure and fine-tune Apache and Nginx web servers for high performance and availability. Manage MySQL databases, perform tuning, backup, and replication strategies. Automate deployment, monitoring, and maintenance tasks using scripting and configuration management tools. Collaborate with developers to optimize applications for performance and scalability. Monitor system health, troubleshoot outages, and respond to incidents in a timely manner. Maintain documentation for system configurations, procedures, and troubleshooting guidelines. Required Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 5+ years of experience administering LAMP stack environments. Expertise in Linux server administration (Ubuntu, CentOS, RHEL). Strong knowledge of Apache, MySQL/MariaDB, and PHP, including performance tuning and troubleshooting. Experiencewith scripting languages such as Bash, Python, or Perl. Proficiency in configuring and managing security measures (SSL/TLS, firewalls, IDS/IPS, security patches). Familiarity with cloud platforms such as AWS, Google Cloud, or Azure. Strong problem-solving and analytical skills with a proactive approach to system improvements. Preferred Qualifications: Knowledge of caching mechanisms (Redis, Memcached) and load balancers. Familiarity with monitoring tools (Nagios, Zabbix, Prometheus, Grafana). Experience managing high-traffic, large-scale web applications. ******************************************************************************************* If interested with this opportunity, Kindly - do share your updated Resume along with below required details to devaraj.v@valuepointsystems.com OR WhatsApp to 8867682884 Notice Period: Total Experience: Relevant Experience: Current Location: Preferred Location: Current CTC: Expected CTC:

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