Center Manager

Qualifications: Graduate/ Post Graduate preferably in Social Sciences or other equivalent / appropriate qualification

Experience: 2- 3 years of experience in managing Vocational Training Programs. Candidates with prior experience in social sector preferred

Travel: Travel to HO / Employers offices / Community locations and other places as per requirement

Type of Employment: Full time

Centre Administration:

• Take lead to ensure the smooth functioning of the centre and manage the overall day to day operation to ensure efficient utilization of available resources
• Ensure Standard Operating Procedures are followed at centres assigned
• Timely start and completion of each batch.
• Coordinate with the HO team to meet resource requirements at centre and resolve any operational issues like HR, IT and so on.
• Upkeep and maintenance of all assets and equipment purchased for the Centre.
• Timely updating all other official documents /records pertaining to the centre as proof of evidences as mandated by DBM Trust / Donors / Sponsors / Other Partners and as per SOP in required formats
• Monitor the daily performances and conduct performance reviews of all centre staffs to ensure timely and quality completion of all tasks.

Project implementation and training

• Ensure the training of Placement coordinator and mobiliser in the details of different vocational programs so that they can effectively communicate with their eco-systems.
• Support the social worker and placement officers in their work including meeting with their network on a need basis.
• Develop strategies & implement them on the ground to fill the vacant seats as per set targets batch-wise and course-wise.
• Interact and engage as required with parents of beneficiaries.
• Responsible for Fee Collection and deposit on behalf of the organization
• Ensure follow up with placed students to determine their length of engagement in their job.
• Coordinate and provide all support including data for periodic reviews and / or audit by any other stakeholders.
• Adhere to accounting processes and compliance requirements of the organization/ donor.
• Any other task and activities assigned as per the mission of DBM Trust and may also be required to take responsibility of other centres as and when required.

Program Monitoring

• Monitor Batch wise progress against set and defined criteria/ recommended curriculum, ensure regular student assessments, and course correct any deviation
• Maintain a tracking sheet of each student batch wise as per the format.
• Responsible for student placement and follow up on job continuation with students for at least one year.
• Prepare required reports at the completion of each batch.

Reporting:

• Submit reports in the specified formats at specified intervals designed by the donor and the DBM Trust as a mandatory compliance.
• Prepare weekly / monthly reports to be submitted to Manager - Vocational Training.
• Provide any required inputs for Manager - Vocational Training to prepare his / her reports.
• Develop case studies and communications materials as per DBM formats.

Others:

• Document and record all contacts whether of social worker / mobiliser or placement staff.
• Extract absenteeism reports on a daily basis and ensure follow up with students / parents (along with Social Worker).

Competencies & Skills:

• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Good Project Management and Team Management skills
• Good IT skills
• Hold good command in verbal and written communications skills in English/Hindi and familiar with local language
• Comfortably build rapport with community and possess good networking skills
• Can inspire others and build trust-based relationships.

Key Result Areas:

• Placement of students as per DBM impact indicators
• Retention of students placed or job continuation for at least one year.
• Regular and timely project documentation, data compilation and Impact reports
• Program Development- Initiative in expansion of skill programs / scale/ Value addition and innovativeness

• Efficient utilization of space and other resources across centres through effective training plans