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464 Center Management Jobs - Page 17

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2.0 - 7.0 years

3 - 8 Lacs

Pune, Bengaluru, Delhi / NCR

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Counseling the students over the study abroad options & training products of Jamboree. Making outbound calls on all the prospective leads generated through various sources. Meeting weekly/monthly/annual sales targets. Required Candidate profile Should be comfortable working in a target-oriented role. Willing to learn, sales acumen, good with numbers. Self-starter, self -motivated.

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3.0 - 5.0 years

4 - 7 Lacs

Bengaluru

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Unit Manager/Centre Head needed for an International Preschool in Bangalore-560103 Unit Manager/Centre Head International PreSchool Location: Bellandur, Bangalore Timings: 8:30 a.m. to 6:00 p.m. Salary: 40,000 - 60,000 per month Joining: Immediate Preference to local candidates Responsibilities: Manage daily preschool operations and ensure quality standards. Recruit, lead, and develop a skilled and compassionate team. Ensure curriculum aligns with Schools Childhood Framework and regulations. Build relationships with parents and foster community trust. Drive admissions and meet enrollment targets. Manage budgets and ensure financial goals are achieved. Ensure compliance with local laws and contribute to organizational growth. Collaborate internationally with other branches. Any Experienced Sales & Marketing person with Good Communication skills can apply Candidates Preferred from nearby locations like HSR Layout, Whitefield & Marathahalli Qualifications: Bachelors degree, preferably in Early Childhood Education. 5+ years as a Pre-School Center Head or similar role. Strong leadership, communication, and interpersonal skills. Proficient in MS Office and HR systems. Fluent in English (written and spoken). Interested Candidates, kindly respond at rashee@educohire.com

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8.0 - 12.0 years

4 - 6 Lacs

Kolkata, Gurugram, Delhi / NCR

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We are looking for a center manager from wellness and health or beauty sectors only. Candidate should be able to achieve the desired targets. Job locations are Kolkata, South Delhi & Gurugram. Job Purpose: Responsible for Overall Clinic operations, Business performance of clinic, Team management, Discipline at clinic, Service standards of the clinic, Client counseling and feedback Responsibilities: Business Performance Responsible to perform as Customer Service Head and Assistant Clinic Manager Responsible for overall operations and management of clinic. Responsible for compliance of local laws and regulations for clinics; maintaining records and registers; attending enquiry or investigation proceedings before administrative authorities. Maintaining Consumption, tracking business pipeline, Collection planning for the month and ensuring that individual and team targets are met to achieve business goals of clinic. Focus on Ticket Size, Customer Count & Customer conversion Category management (Hair Care, Product & Anti-ageing). Systems & Process Orientation Drive Systems, Process Orientation through SOP Adherence and compliance. Responsible for Billing, Inventory Control, Cash Management and company assets Follow Clinic Agenda adherence, Top 32 Stock Count, Pipeline Register Responsible for Process Audit Score. Reverting on mails. Responsible for Optimum utilization of Company resources including Digitalization of customers records; keeping records in safe and proper condition; products, consumables and equipments to be utilized properly for services. Customer Services Responsible for providing Quality and Effective services to the customer. To meet and engage with HNI and other customers and focus on repeat buys (BTC) Responsible for Client Feedback on quality of services and customer experience over email and Tab Responsible for Complaint Management; acknowledge and resolve complaint; timely escalating unresolved complaints to Customer Experience Team. Responsible for Mystery Audit Score. Ensures a high degree of Customer Service and experience for all customers visiting clinic i.e. living up to the Kaya promise of a world class skin care clinic. Focus on Customer Retention. Team Management Responsible for overall team management and developing leadership skills. Control, supervise and manage effective performance and services of clinic team i.e. KTs; CCEs; Doctors and clinic team. Drive Clinic Performance and Productivity through collaborative efforts of all Clinic team members; People(KT,CCE) Retention Discipline Driving Discipline at clinic on Attendance, Punctuality, behavior in line with Kayas code of conduct Responsible to comply with Kaya Code of Conduct and promoting compliance culture as per kaya values and policies. Responsible to report misconducts and incidents of violation of Kaya Code of Conduct (COC)/ SOP at clinic level; report incident immediately within first two hours of incident, as per set procedure by providing details in First Information Report so that preventative action can be taken to minimize risks and impact on business. Others Additional Responsibilities assigned/ communicated by management on the basis of nature of Job Role from time to time.

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2.0 - 7.0 years

2 - 3 Lacs

Pune

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Vijaya Diagnostics Limited Location: Pune Position: Assistant Centre Manager Key Responsibilities: Branch Operations handling, Patient Care, Roster Management, Staff Management, following Company protocols. Any Graduation with Relevant experience and MHM MBA-Hospital Management/Healthcare Management Interested candidates are encouraged to share their updated CV at lovenahar@vijayadiagnostic.in or call 8121011041 for further information. Regards, Talent Team Vijaya Diagnostics Limited, Pune

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8.0 - 9.0 years

3 - 4 Lacs

Pune

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GG International School is looking for Admission Counsellor to join our dynamic team and embark on a rewarding career journey Serve as the primary point of contact for prospective students and their families throughout the admissions process Conduct informational sessions, campus tours, and individual meetings to provide information about academic programs, admission requirements, financial aid, and student life Review and evaluate applications for admission, including transcripts, test scores, and recommendation letters Assist students with completing application forms, submitting required documents, and understanding admission deadlines Collaborate with other departments, such as academic advising, financial aid, and student affairs, to support students through the enrollment process Maintain accurate records of interactions with prospective students and track their progress from inquiry to enrollment Represent the institution at college fairs, high school visits, and other recruitment events Stay updated on trends and best practices in college admissions, as well as changes to admission policies and procedures Participate in professional development activities and training sessions

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0.0 - 2.0 years

5 - 9 Lacs

Hyderabad

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We are looking for a highly motivated and enthusiastic IT Trainee to join our team in Bengaluru. The ideal candidate will have 0-2 years of experience and be eager to learn and grow with our organization. Roles and Responsibility Assist in identifying and solving technical challenges through brainstorming sessions and proposing solutions. Ensure high-quality work that meets project requirements and standards. Engage in ongoing learning and skill development, including on-the-job training and mentorship. Collaborate with experienced engineers on various support tasks, such as research, troubleshooting, and fixing issues. Troubleshoot technical issues and provide support to end-users. Participate in training sessions to enhance technical skills and knowledge. Job Requirements Bachelor's degree preferred or equivalent experience. Pre-training or certification in various IT-related training is desirable. Must be a self-starter and able to work under minimal supervision. Possess a high level of attention to detail and enthusiasm for learning new technologies. Experience working with RSM Delivery Center (India) Private Limited is an added advantage. Ability to adapt to the dynamic nature of the technology landscape.

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1.0 - 3.0 years

5 - 9 Lacs

Hyderabad

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We are looking for a highly skilled and experienced IT Support Analyst to join our team in Bengaluru. The ideal candidate will have 1-3 years of experience providing technical support and troubleshooting, along with excellent communication skills and the ability to work effectively in a fast-paced environment. Roles and Responsibility Provide first-level technical support for all supported applications. Respond to user inquiries regarding incidents with applications, networks, platforms, and servers. Escalate incidents to L2 and L3 as needed. Document all work completed into call-tracking and incident management systems. Utilize and contribute to the knowledgebase, promoting its use to both internal and external customers. Assist in on-boarding and training new employees. Job Requirements Associate degree in information systems, business, or a related field, or equivalent experience. Minimum 1 year of experience in PC support, preferably in a call center or phone support environment. Possess strong technical skills including computer hardware components, systems, and peripherals. Demonstrate basic computer software application skills, including MS Office products, email, Internet access, and multimedia technology. Knowledgeable with LAN or WAN networking and Windows OS. Exhibit passion for customer service and personal integrity. Friendly presence, helpful attitude, self-motivated, and demonstrated interpersonal skills. Good organizational and problem-solving skills, with the ability to multitask and collaborate effectively. Ability to work flexible schedules, including overtime as required.

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3.0 - 5.0 years

16 - 19 Lacs

Noida

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About the Role : - We are seeking a dynamic and results-oriented Head of Call Center to lead and manage our customer service team in the exciting and challenging automobile sector. - The ideal candidate will be a passionate customer advocate with a proven track record of success in managing high-performing call center teams. - This is a hands-on role that requires strong leadership, excellent communication skills, and a deep understanding of customer service best practices within the automotive industry. Key Responsibilities: Team Leadership & Management: - Lead, manage, and motivate a high-performing team of call center agents. - Foster a positive and engaging team environment that promotes employee growth and development. - Conduct regular team meetings, provide feedback, and address employee concerns. Operational Excellence: - Oversee all aspects of call center operations, ensuring smooth and efficient daily operations. - Develop and implement strategies to improve call center performance, including call handling times, first call resolution rates, and customer satisfaction scores. - Monitor key performance indicators (KPIs) and identify areas for improvement. - Ensure compliance with all relevant industry regulations and company policies. Customer Service: - Handle escalated customer issues and complaints professionally and effectively. - Develop and implement strategies to enhance customer satisfaction and loyalty. - Proactively identify and address customer concerns and trends. Quality Assurance: - Conduct regular quality assurance audits to ensure adherence to service standards and best practices. - Analyze customer feedback and identify areas for improvement in service delivery. Team Development: - Conduct regular training sessions to enhance the skills and knowledge of call center agents. - Identify and develop high-potential team members for future leadership roles. Collaboration & Communication: - Collaborate effectively with other departments, such as sales, marketing, and technical support, to ensure seamless customer service delivery. - Maintain open and effective communication with all stakeholders. Required Skills & Qualifications: - Experience3-5 years of proven experience in call center management within the automobile industry. Technical Expertise: - Strong understanding of call center technologies, including CRM systems, telephony systems, and other relevant software. - Proficiency in using data analysis tools to track key performance indicators and identify trends. Leadership & Management: - Proven leadership skills with the ability to motivate, inspire, and develop a high-performing team. - Excellent communication and interpersonal skills, both written and verbal. - Strong problem-solving and decision-making abilities. Customer Focus: - Passionate about providing exceptional customer service. - Strong customer empathy and the ability to build strong customer relationships. Performance Management: - Ability to set clear goals, track performance, and provide constructive feedback to team members. - Experience with performance management processes and tools. LocationKanpur, India (Office-based role)

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1.0 - 6.0 years

1 - 3 Lacs

Chennai

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Candidate should have good communication and convincing skills. Ready to handle the team and as well as hot and cold calls. Incentive Per candidate wise upto 7.5K. Candidate should be more confident and achieve the target. Salary Negotiable.

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4.0 - 9.0 years

3 - 5 Lacs

Pune

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Roles and Responsibilities We are looking for passionate people to work with us as Centre Head (Principal) Locations - Pimple Saudagar This position will be responsible for the day today activities of the center and will ensure that the center function is organized and efficient and produces operational efficiencies. Responsibility She will be responsible for driving the revenue growth as well as bringing in operational efficiencies in the Centre. Converting Inquiry into admissions Implementing Outdoor Marketing Campaign in their territory Should participate in Lead Generation activities by way of creating Events, Road Shows and in-center activity. Staff Retention Comfortable with the given KRAs / New Strategies Parent Engagement Academic Implementation Revenue Maximization Sales Desired Candidate Profile 4-10 years of experience preferable in Education/Counseling/ Sales/Customer Service Admission, Counselling and Team handling Leadership and managerial skills Excellent command over English language verbal and written Any Graduate, and additional related degree would be an added advantage Perks and Benefits Attractive Incentives Connect to me on: 8369449203/gauri.chalke@vishwajyot.com

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1.0 - 5.0 years

1 - 3 Lacs

New Delhi, Gurugram

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*The role encompasses both front office management & sales, ensuring seamless customer interactions while driving business revenue. *Greet guests, build rapport ensure good services. *Coordination services & stay updated on center developments. Required Candidate profile Strong verbal communication, with over 1 months of sales experience. Customer-Centric Approach Skillfully influencing guest's buying decisions Strategic & Analytical Skills Problem-Solving

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5.0 - 8.0 years

6 - 10 Lacs

Noida, Ghaziabad, New Delhi

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The Centre Head will manage the overall business growth, ensuring smooth administration, academic excellence and revenue generation. To develop and execute strategies to increase student enrollments and ensure timely fee collections for the Centre. Required Candidate profile 5+ years in a managerial role, preferably in the education industry. Excellent communication, sales, and marketing skills. Financial acumen to manage budgets and revenue targets and sales conversion.

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1.0 - 6.0 years

5 - 9 Lacs

Mumbai

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About The Role : About Us : About Kohinoor Techno Business Solutions :Kohinoor Techno Business Solutions is a leading provider of comprehensive business solutions, specializing in accounting, finance, and advisory services. We pride ourselves on delivering high-quality services tailored to our clients' needs, helping them achieve their financial goals and strategic objectives. Our team is composed of experienced professionals dedicated to excellence and continuous improvement. Position Overview : As a Sales Specialist, you will be responsible for driving sales and revenue growth by engaging with potential clients, understanding their needs, and providing suitable solutions. You will play a crucial role in expanding our customer base and maintaining strong client relationships. Key Responsibilities : - Conduct outbound and inbound sales calls to potential and existing customers.- Understand customer needs and offer appropriate products or services.- Achieve and exceed sales targets on a consistent basis.- Build and maintain strong relationships with clients to ensure customer satisfaction and retention.- Provide detailed and accurate sales forecasts and reports.- Collaborate with the sales team and other departments to ensure seamless customer service.- Stay updated with product knowledge, industry trends, and competitors' offerings. Qualifications : - Minimum of 1 year of experience in sales, preferably in a BPO or call center environment.- Strong understanding of the US market and customers.- Excellent communication and interpersonal skills.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- Proven track record of meeting and exceeding sales targets.- Proficient in using CRM software and other sales tools.- Strong problem-solving skills and a customer-centric approach. Additional Requirements : - Flexibility to work in US time zones.- Strong organizational and time management skills.- High level of self-motivation and a strong work ethic.- Ability to work independently as well as part of a team. Benefits : - Competitive salary as per industry norms.- Performance-based incentives and bonuses.- Comprehensive training and development programs.- Opportunity for career advancement within the company.- Supportive and collaborative work environment. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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3.0 - 8.0 years

5 - 8 Lacs

Noida

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We are looking for experienced sales lead with experience from BPO background only.Responsibilities:1. Seach and hunt for call center leads2. Expand business3. Use resources and create business presentations4. RFP biddingExp:1. Must be from BPO/Call Center sales background2. Atleast 2-3 years of experience of working with reputed contact center3. Graduate in any field (MBA preferred)

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1.0 - 4.0 years

1 - 5 Lacs

Noida

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Responsibilities: Review operative reports to abstract information and apply CPT, HCPCS, and ICD-10-CM codes Verify LCD/NCD information as appropriate Utilize NCCI edits, AMA CPT Assistant, AHA Coding Clinic, and other resources as needed Initiate physician queries as needed Escalate coding/documentation problems when appropriate Participate in ongoing coding education Perform other related duties as required/assigned Other responsibilities as assigned Requirements Coding certification 2+ years outpatient surgical coding Extensive knowledge of medical terminology, anatomy and physiology Ability to work independently and as part of a team Flexibility to assume new tasks or assignments as needed Preferred Knowledge, Skills, Abilities & Education: University certificate in healthcare related field 2+ years Ambulatory Surgical Center coding experience

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

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Job Opening: Academic Administration Executive ITM Group of Institutions (Andheri West, Mumbai) Location: Andheri West, Mumbai Shift: General Shift (8 hours 30 minutes) Experience: Minimum 13 years preferred Apply Now: Send your resume to careers@itm.edu / Aratib@itm.edu Contact: Arati 88794 19086 Website: www.itm.edu Job Location: ITM Group of Institutions 24, Shantivan Rd, MHADA Colony, Andheri West, Mumbai, Maharashtra 400102 About ITM: ITM Group of Institutions is a renowned name in the education sector, offering high-quality professional programs for over three decades. We're hiring experienced professionals to join our Academic Administration team in Andheri West, Mumbai . Key Responsibilities: Handle end-to-end academic administration for the student lifecycle on campus Create and manage reports related to admissions, examinations, attendance, and student records Manage follow-ups for student documentation, fee payments, and internships Conduct internal and examination audits Perform backend operational tasks efficiently Address and resolve student queries related to academics Work extensively on Excel and Advanced Excel for data management Candidate Requirements: Bachelor's or Master's degree in any field Must have experience in Advanced Excel Prior experience in backend operations, academic administration, or audit Strong verbal and written communication skills Flexible and open to travel if required Ability to manage time-sensitive tasks and multitask in a fast-paced environment

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3 - 8 years

4 - 6 Lacs

Thiruvananthapuram

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Job Description:- The key role is to drive overall performance of the centers to Operational Excellence and supporting centres with quality leads for placements for the assigned centres. 1. Responsible for overall Grow PwD program implementation in the assigned area by effectively monitoring outreach/mobilization plan. 2. Ensuring Enrolment benchmarks were achieved at all the centres. 3. Planning strategies for revenue generation and ensure its compliance as per defined benchmarks. 4. Independently handling Employer connect for the respective centres. 5. Providing all the support required to centre for the placement and providing post placement support required for PwDs. 6. Networking and building strong relations with all the Employers and raising relevant job orders for the centres. 7. Collecting feedback from the Aspirants related to training and quality delivery of the program. 8. Identifying the needs of Employers and connecting them from sensitization. 9. Timely submission of all the reports to RM and all other stakeholders. 10. Ensuring all the centre expenditure is within the budget allocated and utilization the resources effectively. 11. Ensuring all modules in the session planner is delivered in the classroom effectively. 12. Ensuring real time data updation is happening in IT portal. 13. Any other activity assigned by reporting manager. I also request you to go through our website for understanding more about our organization.

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3 - 8 years

4 - 6 Lacs

Bareilly

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Job Description:- The key role is to drive overall performance of the centers to Operational Excellence and supporting centres with quality leads for placements for the assigned centres. 1. Responsible for overall Grow PwD program implementation in the assigned area by effectively monitoring outreach/mobilization plan. 2. Ensuring Enrolment benchmarks were achieved at all the centres. 3. Planning strategies for revenue generation and ensure its compliance as per defined benchmarks. 4. Independently handling Employer connect for the respective centres. 5. Providing all the support required to centre for the placement and providing post placement support required for PwDs. 6. Networking and building strong relations with all the Employers and raising relevant job orders for the centres. 7. Collecting feedback from the Aspirants related to training and quality delivery of the program. 8. Identifying the needs of Employers and connecting them from sensitization. 9. Timely submission of all the reports to RM and all other stakeholders. 10. Ensuring all the centre expenditure is within the budget allocated and utilization the resources effectively. 11. Ensuring all modules in the session planner is delivered in the classroom effectively. 12. Ensuring real time data updation is happening in IT portal. 13. Any other activity assigned by reporting manager. I also request you to go through our website for understanding more about our organization.

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3 - 8 years

3 - 6 Lacs

Mumbai

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Taking overall responsibility for center sales targets Achieving conversion and admissions targets Managing team of counselors & executives Planning and executing local level marketing activities Ensuring installments collection is on time

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- 3 years

2 - 3 Lacs

Chennai

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Responsibilities: * Manage enrollments * Provide career guidance * Conduct admission interviews * Assist with center management tasks Annual bonus

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4 - 7 years

4 - 7 Lacs

Gurugram

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Role & responsibilities Sales Leadership & Target Achievement (Primary Focus) Take full ownership of monthly and quarterly sales targets for the branch. Strategically plan and execute sales campaigns to boost procedure conversions. Monitor lead pipelines and improve consultation-to-conversion ratios. Drive revenue through upselling, cross-selling, and patient retention strategies. Team Performance & Management (Primary Focus) Lead and motivate clinic staff, including counsellors, front office, and clinical teams. Set performance KPIs and track team output against sales targets. Train and guide the sales/counselling team on objection handling and value selling. Promote a high-performance, accountability-driven culture. Operational Oversight (Supportive) Supervise appointment scheduling, daily staffing, and floor coordination. Ensure adherence to SOPs, clinic hygiene, and timely patient flow. Address basic facility needs and escalate technical issues as needed. Patient Experience & Compliance (Supportive) Ensure smooth consultations and patient satisfaction during procedures. Handle escalations with professionalism and empathy. Support compliance with internal policies and local health regulations. Preferred candidate profile Medical or healthcare background preferred

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5 - 10 years

3 - 7 Lacs

Bengaluru

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Contact Center Implementation Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving technical issues to ensure seamless operations. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure effective communication within the team. Implement best practices for system maintenance. Conduct regular system audits to ensure compliance and security. Professional & Technical Skills: Must To Have Skills: Proficiency in Cloud Contact Center Implementation. Strong understanding of cloud-based technologies. Experience in troubleshooting and resolving technical issues. Knowledge of ITIL framework for service management. Familiarity with ticketing systems for issue tracking. Additional Information: The candidate should have a minimum of 5 years of experience in Cloud Contact Center Implementation. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualification 15 years full time education

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1 - 5 years

0 Lacs

Kolkata

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Looking for a Centre Head for preschool "Eurokids International" based at New Town, near Owl more. Compassionate, hardworking, dynamic,... need to talk to parents & also be responsible for administrative day to day workings.Fluency in English Bengali Required Candidate profile Need to be good spokesperson & be competent in counselling & conversion.Previous sales background & experience in education background along with administrative skills preferred. Should love children

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3 - 8 years

3 - 4 Lacs

Dahej, Vadodara

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Designation Centre Director Reporting to Cluster Operations Manager Qualifications Degree in Early Childhood Education (preferred)/ Any Masters degree Experience 6-8 years managing similar set up (ideal) Or 6-8 years of retail / customer service / client servicing background Or Young mothers willing to get back to work, with a team handling experience and customer orientation Work Timings Monday to Saturday– 9 hours Competencies & Skill Set Good inter personal skills to handle parents and internal team. High level of customer orientation. Should be able to handle walk ins and convert to admissions Self-driven and attention to detail High sense of ownership and responsibility. Problem solving ability and MUST be a team player Possess working knowledge in Early Childhood Education Must be Tech friendly, needs to know Ms Office with a flair for numbers Main Responsibilities Responsible for entire Centre Operations and managing the team Responsible for conversions and admissions Single point of contact for parents and team Mentor and coach the team Responsible for Profit & Loss of Centre Interested candidates please share your resume to Preeti Patil - 8369333756. Email id - Preeti.18593@klay.co.in

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6 - 10 years

5 - 7 Lacs

Ghaziabad, Faridabad

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Roles and Responsibilities Manage day-to-day operations of the center, ensuring smooth functioning of all departments. Oversee branch administration, including staff management, scheduling, and inventory control. Ensure compliance with company policies and procedures to maintain high standards of service delivery. Develop and implement strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction. Collaborate with other departments to resolve issues and achieve business objectives.

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