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Kotak Life Insurance logo

CEC - MIS Resource-Customer Experience Center-Contact Centre Inbound

1 - 6 years

1 - 2 Lacs

Thane

Posted:1 week ago| Platform: Naukri logo

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Skills Required

hlookup vlookup prezi advanced excel mis inbound dashboards sql sales management ssrs etl macros data analysis data analytics ms access power bi business analysis sql server alteryx power query tableau vba top management ssis data sharing

Work Mode

Work from Office

Job Type

Full Time

Job Description


  
Short Description for Internal Candidates Description for Internal Candidates Job Role :
  • Periodic extraction and publishing of MIS/Reports/Dashboard/Info graphs and Dumps
  • Ensure Datas are provided to the top management on time and make certain the accuracy of data
  • Maintain Timely submission and circulation of Data to the stake holders of below mentioned data
  • Ensure data are provided for compliance and Audits and RCSA and related compliances
  • Sales Management - Has to provide to ensure data and eligible base provided to sales management unit to drive sales across the contact center.
  • Timely and accurate execution of adhoc requests
  • Ensure and comply to all control and compliance guidelines on data sharing

    • :
  • Graduate
  • Minimum of 1 year of MIS experience.
  • Good Communication Skill
  • Good hand on Info graphics, MS Excel,VBA (Macro ), MS access
  • Proficient in advance excel, h lookup, v lookup, power pivots
  • Basic analytics skills
  • Expertise on Power Point, Prezi and other slide making platforms.
  • Comfortable with flexible shift and work timings

    • Same Posting Description for Internal and External Candidates

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