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CEC - MIS Resource-Customer Experience Center-Contact Centre Inbound

1 - 5 years

1 - 2 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

About The Role Short Description for Internal Candidates Description for Internal Candidates Job Role : Periodic extraction and publishing of MIS/Reports/Dashboard/Info graphs and Dumps Ensure Data"™s are provided to the top management on time and make certain the accuracy of data Maintain Timely submission and circulation of Data to the stake holders of below mentioned data Ensure data are provided for compliance and Audits and RCSA and related compliances Sales Management - Has to provide to ensure data and eligible base provided to sales management unit to drive sales across the contact center. Timely and accurate execution of adhoc requests Ensure and comply to all control and compliance guidelines on data sharing About The Role : Graduate Minimum of 1 year of MIS experience. Good Communication Skill Good hand on Info graphics, MS Excel,VBA (Macro ), MS access Proficient in advance excel, h lookup, v lookup, power pivots Basic analytics skills Expertise on Power Point, Prezi and other slide making platforms. Comfortable with flexible shift and work timings Same Posting Description for Internal and External Candidates

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Kotak Life Insurance
Kotak Life Insurance

Insurance

Jaipur

4000+ Employees

493 Jobs

    Key People

  • Mahesh Balasubramanian

    Managing Director & CEO
  • Kavitha Kamath

    Executive Vice President

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