CavinKare Group - Sanchu Animal Hospital - Cluster Manager

1. JOB POSTING:

• Job Title & Designation:

  Unit Manager

• Business:

  Sanchu Animal Hospital

• Company:

  CavinKare Group - CKR Retail Pvt Ltd - Sanchu Animal Hospital

• Education:

  Any Degree

• Experience:

  Minimum 4+ years of Experience in Retail Outlet / Quick Service Restaurant Chains multi store management or Regional Manager or cluster manager

• Salary:

  As per CavinKare & Job Market standard

• Work Location:

  Coimbatore (Sai Baba Colony)

• Work Timings:

  10am to 7pm and Rotational Shift basis based on business requirement

2. JOB ROLES & RESPONSIBILITIES:

We are seeking an experienced Unit Manager with strong customer-handling skills, proven team leadership capability, and the ability to drive operational excellence, sales, and customer satisfaction for our Sanchu Animal Hospital unit at Coimbatore. The Unit Manager will oversee all day-to-day activities at the unit, manage a team of 30+ members, ensure process adherence, and work closely with doctors, pet groomers and support staff to deliver a superior client experience.

Customer Handling

• Ensure all customers receive good service and quick support.
• Handle complaints and resolve issues.
• Improve customer satisfaction and maintain service quality.

Team Management

• Lead and manage a team of around 30 staff members.
• Make duty rosters and ensure proper staffing.
• Conduct daily meetings and maintain discipline.

Sales & Profitability

• Drive sales in consultation, surgery, grooming, and boarding for pets.
• Achieve monthly revenue targets.
• Work with the team to improve footfall and repeat customers.

Inventory & COGs

• Monitor stock for medicines, consumables, grooming items, and food. Ensure 100% Inventory adherance
• Reduce wastage and manage expiry
• Keep COGs under control and maintain proper stock records

  .

Process & Audit Compliance

• Ensure all unit operations follow Sanchu Animal Hospitals policies and Standard Operating Procedures.
• Maintain hygiene, safety, and equipment standards.
• Support audits and close audit points.

Billing & Administration

• Ensure billing accuracy and daily cash reconciliation.
• Monitor credit bills, refunds, void bills, and approvals.
• Control operational expenses.

3. DESIRED CANDIDATES CHARACTERISTICS:

• Should have Business owner mind-set with right attitude & energy
• Should be a people manager
• Self-starter, obtaining results through a focused and disciplined work style
• Should be ready to work in ambitious environment
• Should adapt to change management quickly (where changes are happened often)
• Proactive in identifying opportunities to drive sales and expand market presence.
• Dedicated to ongoing learning and team growth within the Sanchu Animal Hospital.
• Ability to work independently
• Committed to creating exceptional customer experiences
• Basic computer skills using Microsoft Office
• Ready for Work in Pet Hospital Outlets

4. Company Profile:

• Sanchu Animal Hospital is one of the business in Group Company of CavinKare a FMCG giant of India (Popular Cavinkare Brands include Chik, Nyle, Meera, Cavin's, Indica, Ruchi, Bhima, Maa, Biker's, Spinz, Garden, Raaga, Bacto V, and many others. Also CK Bakery, Limelite Premium Salon, Elixify Aesthetic Clinic and Green Trends).
• Sanchu Animal Hospital was launched on November 14, 2019.Sanchu Animal Hospital has its presence in Chennai, Bangalore and Coimbatore. The service we provide to our customers are Pet Hospital, Grooming, Diagnostics and Pet Store. Currently we have 4 Units in Chennai, Bangalore 1, Coimbatore 1.

5. Disclaimer & Warning Please stay alert:

• This job posting and information is not allowed for promotional / re-distribution illegally as an information property of CKR Retail Pvt Ltd (Sanchu Animal Hospital), a CavinKare Group. Any violation can be punished by related local law. This post is valid only till 21st Nov 2025.
• Stay alert as many fraudulent mails / Fake job offers are being circulated offering jobs in name of CavinKare and misusing the name/logo of CavinKare/Sanchu Animal Hospital/CKR Retail.
• CKR Retail Pvt Ltd (Sanchu Animal Hospital), a CavinKare Group does not engage agencies / consultants acting to be as hiring partners for collecting money from candidates as part of Hiring / Selection process.

6. Job Posting Valid Till:

7. Job Posted by: