Category Head - Marketplace

Position Overview:

Category Head of Marketplace

Key Responsibilities:

Marketplace Strategy & Planning:

• Develop and execute comprehensive marketplace strategies to drive growth
• Identify new opportunities, market trends, and customer needs to maximize product visibility and sales.
• Lead the development of product assortments, pricing strategies, and promotional calendars for the marketplace.

Team Leadership & Collaboration:

• Manage and lead a cross-functional team, including sales, marketing, operations, and analytics to ensure seamless marketplace operations.
• Collaborate closely with the product development team to align product offerings and ensure they meet marketplace demands.

• Sales Performance & Optimization:

• Drive sales growth by optimizing product listings, and leveraging data-driven insights.
• Monitor key performance indicators (KPIs) such as conversion rates, customer satisfaction, and revenue targets, and take corrective actions as needed.
• Conduct competitive analysis and identify opportunities for improvement in pricing, content, and promotional strategies.

Inventory & Supply Chain Management:

• Work closely with the supply chain and inventory teams to ensure product availability, timely deliveries, and inventory turnover optimization.
• Ensure alignment with inventory forecasts and minimize stock-outs or overstock situations.

Stakeholder Management & Reporting:

• Build strong relationships with vendors and ensure effective communication and collaboration.
• Regularly report on performance metrics, campaign results, and marketplace trends to senior leadership.

Customer Experience & Brand Consistency:

• Ensure a seamless customer experience across all online platforms, focusing on customer satisfaction and retention.
• Maintain consistent brand messaging and visual identity across all marketplace channels.
  

Qualifications:

• MBA is a must.
• Minimum of 7 years of experience in category management, marketplace operations, or e-commerce management, preferably in a consumer goods or retail environment.
• Proven experience managing and growing sales on major online marketplaces such as Amazon, Flipkart, and others.
• Strong analytical skills and the ability to interpret data to make strategic decisions.
• Excellent communication, negotiation, and relationship-building skills.
• In-depth knowledge of e-commerce platforms, online advertising, and digital marketing strategies.
• Strong leadership skills with the ability to lead cross-functional teams and drive results.