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3.0 - 7.0 years

4 - 8 Lacs

Chennai

Work from Office

To assist the Manager in the daily operations to achieve service quality by meeting/ exceeding service standards and achieving zero defect for Cash Management Operations i. e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM) Key Responsibilities To discharge operational duties of the Cash Management Operations i. e. Pre-Processing, Processing (Payment, Investigations and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM) as instructed by the Manager of the Unit and ensure that the established service standards are met To perform specific duties as instructed by the team manager in accordance to the relevant procedures, guidelines, instructions and standards set in order to meet the productivity and service standards set. To support the development of the Cash Management Operations processing systems to meet local and business needs and more importantly in meeting the needs of the clients. To implement quality initiatives and activities of the division in accordance to the Group s Quality System Strategy Manage teams in building a stronger relationship with our clients and customers. Manage initiatives to innovate and digitize their processes as well as intensifying collaboration across the network. To accelerate new generation of leaders. Manage all initiatives to get more fit and flexible in the way we work. Focus on proving that we are here for good. Business Maintain a close working relationship with the customers to ensure that service issues are promptly escalated and acted upon; Initiating implementing service quality initiatives Uphold the values of the Group and company at all times Processes Ensuring continuous improvement in timeliness to the standards prescribed for the process from time to time. Releasing deals as per the department operating instruction manual, customers instructions and within the timeliness and accuracy standards specified. Ensuring compliance with all applicable Rules / Regulations and Company and Group Policies. Identifying exceptions from the norms initiating corrective and preventive actions. Comply with Group Money Laundering Prevention Policy and Procedures and Sanctions to the extend applicable and reporting all suspicious Transaction to the Line Manager. Where applicable, ensure compliance to Group and Country Regulations are managed to the extend agreed with the Countries and ensure all staff adhere to the same. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Insert local regulator e. g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Country and GBS Stakeholders People Talent Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensure provision of ongoing training and development, to larger teams and ensure that direct reports are suitably skilled and qualified with effective supervision in place to mitigate any risk. Employ, engage and retain high quality people. Set and monitor jib descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives. Promoting an environment where all team members develop a sense of involvement in the conduct of their regular work and contribute ideas with the objective of achieving excellence in service quality Risk Management Responsible for the Audit and Risk Control Standard associated with Cash Services operations. To ensure approved generic Product Programs and their corresponding Country Product Templates are in place before any product is accepted for implementation by Service Delivery. To refer any instances to Group Operations and CORG via KPIs and monthly risk exception reporting. To proactively monitor and manage operational risks, system risk and channel risk of the products and to highlight any potential and actual breakdown of controls to Group Operations and CORG via KPIs and risk exception reporting. Work with UORM to develop, design and implement control measures and monitoring plans for compliance and operational risk management Timely update of monitoring conducted in ORMA Optial Ensure risks and issues identified are resolved in an appropriate and timely manner Governance Provide oversight across three hubs, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This incudes compliance with local banking laws and anti-money - laundering regulations and guidelines. Embed the Group s values and code of conduct in SSC Cash to ensure that adherence with the highest standard of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture Other Responsibilities Achieves the processing turnaround standards as stipulated in the Service Level Agreement between the dept. and various Spoke countries and meeting productivity standards in terms of processing efficiency and accuracy of output. Meeting of own performance objectives and contribute in achieving the team s objectives. Support the roll-out of appropriate quality management systems and achieving the quality objectives and standards set. Coaching selected team members to achieve the desired level of productivity and competency. Contributing ideas for improvement on processes, procedures, end-to-end processing, etc. to team management. Complete non-routine assigned task (e. g. testing, BCP) within the set deadline. No complaints from customers related to poor and indifferent service attitude and discourtesy. To pick up calls by 3 rings using standard script and practice standard code of SQ one bank. Zero operational write-offs. No transaction errors/operational losses through accurate processing or data input with effective control and risk management. No major adverse findings from internal auditors or external auditors including quality audits. Higher productivity as staffs understands and subscribes to total Quality concept. Higher efficiency in CMO systems processing and improved work procedure via continuous system enhancements and revised work procedures Skills and Experience Remittance Processing BANKING PRODUCTS Branch Banking Systems Qualifications Academic or Professional Education/Qualifications; University educated Licenses and Certifications/accreditations; none additional Professional Memberships: relevant memberships to be agreed Bank training; none additional Languages; English About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 28384

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4.0 - 8.0 years

11 - 16 Lacs

Chennai

Work from Office

The role supports the timely and accurate forecasting of ~900 nostro accounts spanning intragroup accounts, 3rd party agents and central banks (totalling ~$300bn in managed liquidity per day). This is done in close partnership with funding and trading desks across Treasury and FX, and requires regular engagements with other teams across the bank. Finally, the role involves oversight for the banks throughput and intraday liquidity management at the Bank of England. Key Responsibilities Business Continuous improvement in productivity to the standards prescribed for the processes from time to time. Upholding the Values of the Group and Company always. Processes Be responsible and accountable for real time nostro management processes that include: Calculation and provision of accurate and timely funding forecasts to Treasury Markets and FX desks in line with agreed cutoffs on an intraday basis. Provision of root cause analysis on key funding drivers and forecast swings. Proactive management of payment scheduling systems to ensure the firm s overall throughput and clearing requirements as well as all time critical payments are met (Bank of England) Supporting the reconciliation of forecasted vs actual nostro settlements in near real time. Immediate investigation of reconciliation exceptions and alerts Being a key business partner and support mechanism to Treasury Markets to ensure effective real time funding and liquidity management decision-making. Supporting cash management to inject liquidity on an intraday basis Provision of Nostro MIS and control reports, including nostro cost validation and risk management Support the implementation of new technologies and related operating models People Talent People and talent that will fit the above requirement Risk Management Familiarize with Group Operational Risk, Group Money Laundering Prevention and other Policy and Procedures to the extent applicable. Actively assess risks and potential failure points in the processes handled and help highlight the areas to line managers and risk teams Comply with all applicable rules / regulations and Company Group Policies. Assist in Department Group related project. Governance Group Governance Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [IND / NNM / TS/ to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Treasury Markets FX desks Other stakeholders around the bank including Markets and Cash Operations. Our Ideal Candidate Nostro Forecasting (capturing multiple products and asset classes including FX, Rates, Money Market, Securities, Client Vostros etc) Intraday Liquidity Management (throughput, payment queue management) Analytical thinking Problem Solving Stakeholder / Business Engagement Communication About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www. sc. com/careers www. sc. com/careers 29895

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3.0 - 8.0 years

5 - 6 Lacs

Mumbai

Work from Office

Job Summary Analysts in Payments Advisory are involved in bespoke engagements covering thematic research, analyzing client data, etc. to partner with the larger Payments team globally in their client conversations You will have a diverse exposure to various aspects of global business through meaningful and challenging work assignments while helping clients optimize cash flow and working capital. We have worlds largest payments network - Treasury Services, Merchant Services, Trade and Commercial Card. Our global team partners with over 135, 000 corporate, financial services, middle market, small business, government and municipal clients across more than 162 countries providing critical services that support cash management and payment services needs while providing innovative solutions. Job responsibilities Perform in-depth industry, market competitor research on a wide range of public private entities Extensive financial analysis and working capital benchmarking of clients along with ability to analyze data to identify efficiency opportunities Collaborating with global stakeholders in preparation of pitch materials including cash management and liquidity solutions Contribution in capturing evolving themes across thought leadership articles ideation Understanding industry ecosystem, how payments fit into it Developing deep market, company, and product knowledge to structure the solutions for clients Collaborating in a team environment, contributing to the overall goals of the firm Required qualifications, capabilities, and skills Strong interest in making a career in finance Strong quantitative and analytical skills and attention to detail Ability to work independently and in a team environment, meeting tight deadlines Excellent oral and written communication skills Strong problem solving and project management skills Highly motivated individuals with a passion for developing innovative solutions that support clients around the world MBA or Equivalent Masters/CAs are hired for Analyst role Preferred qualifications, capabilities, and skills Prior experience in the payments landscape or treasury advisory / consultancy experience Good understanding of accounting, tax and regulatory considerations relevant in various treasury areas Understanding experience working with various data computation presentation software like Tableau Strong excel skills along with understanding of VBA /python and ability to automate recurring workstreams

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2.0 - 3.0 years

1 - 4 Lacs

New Delhi, Gurugram

Work from Office

We are looking for a highly skilled and experienced Digital Banking Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-3 years of experience in the BFSI industry. Roles and Responsibility Manage and maintain digital banking platforms, including online and mobile applications. Develop and implement strategies to enhance customer engagement and retention through digital channels. Collaborate with cross-functional teams to identify and mitigate risks associated with digital banking operations. Analyze market trends and competitor activity to stay ahead in the competitive BFSI landscape. Provide exceptional customer service and support to resolve complex issues related to digital banking services. Monitor and report on key performance indicators (KPIs) to measure the success of digital banking initiatives. Job Requirements Strong understanding of digital banking concepts, technologies, and regulations. Excellent communication and interpersonal skills to interact effectively with customers and internal stakeholders. Ability to work in a fast-paced environment and adapt to changing priorities and deadlines. Proficiency in using digital banking software and systems, including online and mobile platforms. Strong analytical and problem-solving skills to analyze data and make informed decisions. Experience working in the BFSI industry, preferably in a similar role or function.

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2.0 - 3.0 years

1 - 2 Lacs

Hyderabad

Work from Office

We are looking for a highly motivated and experienced Branch Relationship Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-3 years of experience in the BFSI industry. Roles and Responsibility Develop and maintain strong relationships with existing customers to increase business growth. Identify new business opportunities and expand the customer base. Provide excellent customer service and resolve customer complaints promptly. Collaborate with internal teams to achieve sales targets and improve overall performance. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong understanding of customer needs and preferences. Job Requirements Any graduate degree from a recognized university. Proven experience in relationship management, sales, or customer service. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Knowledge of financial products and services is an added advantage. Familiarity with CRM software and other banking tools.

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2.0 - 5.0 years

2 - 5 Lacs

Mumbai

Work from Office

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-4 years of experience in the BFSI industry. Roles and Responsibility Develop and maintain strong relationships with existing clients to increase business growth. Identify new business opportunities and expand the client base. Provide excellent customer service and ensure high levels of client satisfaction. Collaborate with internal teams to achieve sales targets and improve overall performance. Analyze market trends and competitor activity to stay ahead in the industry. Build and maintain a strong network of contacts within the community. Job Requirements Proven experience as a Relationship Manager or similar role in the BFSI industry. Strong understanding of financial products and services, including savings accounts, loans, and investments. Excellent communication and interpersonal skills, with the ability to build strong relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills, with attention to detail and accuracy. Experience working with small finance banks or similar institutions is an advantage.

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1.0 - 4.0 years

1 - 3 Lacs

Kochi, Coimbatore, Thiruvananthapuram

Work from Office

We are looking for a highly skilled and experienced Customer Service Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-4 years of experience in the BFSI industry, with excellent communication skills and a strong passion for delivering exceptional customer service. Roles and Responsibility Manage and resolve customer complaints professionally and courteously. Provide timely and accurate information about products and services. Develop and maintain strong relationships with customers to increase loyalty and retention. Collaborate with internal teams to resolve complex customer issues. Identify and escalate potential risks or issues to senior management. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Strong understanding of customer service principles and practices. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Proficient in using technology and software applications. Strong problem-solving and analytical skills. Ability to adapt to changing situations and priorities.

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2.0 - 5.0 years

13 - 15 Lacs

Pune

Hybrid

About Department: The corporate finance department in the company handles all the financials and investment decisions. It primarily focuses on maximizing shareholder value through long-term and short-term financial planning and the implementation of various strategies. It aims to maximize the value of a business through the planning and execution of resources. Responsibilities Assumed: A multi-faceted role that primarily focuses on managing deliverables across corporate strategies for various geographies around the world, business finance, analysis of investments, and working with Senior Management on various strategic initiatives and projects across the firm. Business Finance & Treasury: Manage day-to-day cash flow and liquidity planning to ensure adequate funding across the organization. Oversee cash management operations, including bank account management, reconciliations, and fund transfers. Develop and maintain short-term and long-term cash flow forecasts. Monitor and manage foreign exchange (FX) exposure and hedging strategies. Assist in capital structure planning, debt management, and optimizing working capital. Coordinate with internal departments to gather financial data for accurate treasury reporting and forecasting. Ensure compliance with internal controls, policies, and regulatory requirements related to treasury and finance operations. Support investment decisions and manage relationships with banks and financial institutions. Analyze financial risks and recommend strategies to mitigate exposure. Contribute to corporate finance initiatives including M&A, fundraising, and financial modeling. Prepare and present treasury reports, KPIs, and dashboards to senior management. Implement treasury management systems and automation tools to enhance efficiency. Team Management and Leadership: Working closely with the Analysts and guide them on day-to-day project management and deliverables Mentoring, training, and developing the team. Contributing to the overall operational strategy for smooth team functioning and responsible for the implementation of the strategy within the team Managing various activities within the team, structure various tasks performed by the team Prerequisites: Understanding of Financial Statements Strong analytical and problem-solving skills with attention to detail Excellent communication skills, both verbal and written Proactive and entrepreneurial traits; and a willingness to grow and learn daily Working knowledge of Microsoft Office tools like PPT, word, excel, etc. Good interpersonal skills; able to maintain solid rapport with team members as well as outside stakeholders

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5.0 - 10.0 years

1 - 6 Lacs

Pune, Bengaluru, Mumbai (All Areas)

Hybrid

SAP Treasury requirements: Candidate must have prior experience in maintaining of Bank master data creation and aware of the third party provide Bank masters, creation of House bank and maintain bank accounts. Electronic Bank Statement (EBS) Configurations: Set up and customise EBS configurations to automate bank statement processing, enabling real-time visibility into cash positions and transaction reconciliation. EDI IDOC and Lockbox Configurations: Implement Electronic Data Interchange (EDI) and IDOC processes to facilitate electronic data exchange between different systems. BCM: Candidate must have worked on Payment run and payment request approval process in SAP. Candidate must work independently to set up approval process set up in SAP. Payment: Candidate must have worked and can independently work in Automatic payment program and Payment medium workbench set up. In-House Cash- In-House Bank/Cash, Payment on behalf of process, intercompany netting off and cash pooling set up. Treasury and Risk Management: Experience of SAP Treasury modules (e.g.: transaction management, market risk analyser, credit risk analyser, Hedge management and cash management) Solid understanding of treasury management concepts, cash flow forecasting, cash positioning, risk management, and financial instruments. Strong knowledge of SAP Treasury module including configuration, integration, and customization. Excellent analytical and problem-solving skills, with the ability to translate business requirements into SAP system solutions. Strong communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Demonstrated ability to work effectively in a team environment and manage relationships with clients, vendors, and internal teams. SAP certification in Treasury and Cash Management and/or FSCM (preferred but not required).

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0.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of AM, Investment Accounting In this role, you&rsquore responsible to Implement appropriate regulatory and GAAP accounting treatment for investments and investment related accounts. Accounts, analyzes, reports, and presents assets held for investment which may include foreign investments, mortgage loans, limited partnerships, cash equivalents, investment income, securities lending, reverse repos, repos, and other investment related information. Responsibilities . Maintain adherence to corporate, accounting and Generally Accepted Accounting Principles (GAAP) in the timely and accurate processing of Investments, Cash Management, Subsidiary and Property Management financials . Performs accounting functions, and maintains and prepares month-end, quarter-end and annual reports (GAAP & STAT) for assigned asset and investment accounting areas. . Refines accounting/financial reporting procedures and guidelines to ensure accurate consolidation of existing and emerging domestic and international accounts. . Responsible for maintaining and reviewing reconciliations and investment accounting information flows with all entities . Managing daily cash position, ensuring funds are available as needed or available for investing . Daily journal entries for Investment purchase, sale and cash management . Monthly accruals for interest, market value and premium/discount amortization . Reconcile subsidiary investment ledgers, bank accounts and investment general ledgers Qualifications we seek in you! Minimum qualifications . Graduate (Accounting/Finance) or equivalent related work experience . MBA Finance or CPA or CA Preferred Qualifications . Significant Experience in Investment Accounting Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

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1.0 - 2.0 years

1 - 5 Lacs

Hyderabad

Work from Office

Do you love to solve problems and find better ways of getting things doneDo you love asking ‘why’ about pretty much everythingAnd does it make you happy when things are perfectly aligned and standardizedCan you pick the small pieces to create a big pictureDo you have the tendency to look into the end-to-end issue rather than just focusing on an incidentIf so, then this role might be for you. Shift Timings6:00 PM - 3:00 AM Work ModeWork from Office, Twice a week About the Role: In this opportunity as Order Management Associate, you will be Responsible for the implementation of the order to billing process for various products /activities. Accountable for adhering to SOX compliance controls and 3rd party guidelines. Manage the order life cycle, order monitoring, permissioning and billing/credits/cancellations for new and renewal orders. Obtain information required to process orders (user data, product reference details, installation details, exchange requests, billing dates, sales codes, billing account contacts). Administer User IDs, passwords, etc. for online orders. Implement release of billing for all services and charges. Maintain accurate files for online trials, firm/gratis orders, client site billing and location details, and contact/user records on internal systems. Manage internal queries relating to order status, billing, permissioning, and compliance issues. On a back-up basis, handle inbound customer calls relating to product/ service queries, claims, subscription and accounts receivable queries. Lead ad-hoc initiatives with relevant groups, ensuring customer requests are successfully implemented. Spot trends and make recommendations for enhancing systems and procedures. About You: Graduate/Post Graduate in Accounting with 1-2 years of relevant experience in Accounting/Customer to Cash operations. Necessary industry experience & associated number of years of experience. Good problem-solving skills, written and verbal communication skills. Proven ability to form strong customer relationships, an understanding of customer focus and service delivery. Good knowledge of MS Office and ERP (applicable AR systems). Must possess and demonstrate exceptional organizational and communications skills. #LI-OE1 What’s in it For You Hybrid Work Model We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

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1.0 - 4.0 years

1 - 2 Lacs

Hyderabad

Work from Office

Location Hyderabad and Bangalore : Cashier Not Ready to Apply Join our talent pool and we'll reach out when a job fits your skills.

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1.0 - 5.0 years

4 - 8 Lacs

Hyderabad

Work from Office

As one of the world s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If youre looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day! Job Description Contact the bank to obtain account opening forms, including structure chart, RBE Extract, and AOA. Download forms from GDOCS and share all relevant documents with the bank to open a new account. Familiar with Account Closure procedure, KYC, Due-diligence, Entity Incorporation, FATCA/CRS & Authorized signatorys update. Comply with regulatory requirements and share relevant documents with bank on yearly audits/change in Directorships. Understand and manage all aspects of cash flow. Manage day-to day activities in treasury functions to meet the funds financial obligations and repatriation objectives. Coordination of property manager s quarterly cash transfers from rent to current accounts. Planning, booking & administration of foreign currency exchange requirements. Overview and development of cash flow reporting, forecasting and analysis. Participation to budgeting and cash planning Review and recommend changes to the investment policies based on the market conditions. Processes and systems - Recommend cash management systems to optimize efficiencies. Recommend, implement, and maintain process improvements, procedures, and policies. Ensure corporate and treasury policies are adhered to. Coordinate with the team support for transactions (acquisitions, disposals, financing) and other projects as needed: Coordination and regular monitoring (updating) of the Funds Flows. Identification and monitoring of Equity / income flows within Fund structure / business plans Liaising with internal treasury as well as other departments: - Ensure business plans are properly implemented (income vs equity, financing rate etc.) and address specific issues. Validation of the distribution amount by checking cash balances - identify variances and prepare variance report. Monitor bank and debt covenant compliance in accordance with underlying financing agreements. Conduct benchmark studies of banks and their services to evaluate whether it fits our funds requirements. Monitor bank service fees and address quality issues. Managing intercompany loan positions (DD/Funding) and set up of controls for funds transfers. Collaboration and Support: Work closely with Treasury and Treasury Admin team as well as other departments, such as KYC team, accounting team and Corporate AP team for delivering the excellence our counterparts expect. Shared Mailbox Maintenance: Accountable for teams productivity in the payment and authorization mailbox coordinate and delegate where necessary Risk Management: Review B-wise reports created by the team on the occurrence of duplicate, missed or delayed payment proactively.

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2.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Job Descriptions : Job Description - Monitor the day-to-day financial operations within the company (payroll, invoicing, and other transactions) Prepare monthly and quarterly management reporting, Manage the companys financial accounting, monitoring, and reporting systems Collaborate with management on development and execution of funding strategies Examine financial and legal documents to verify accuracy and adherence to financial regulations and acceptable financial principles Develop or recommend solutions for problems or situations Create new internal accounting corporate policies and maintain existing policies Monitor emerging technology to determine ways to automate the accounting process without sacrificing accuracy and accountability Develop monthly and quarterly accounting reports for the management and executive teams Implement and monitor the month, quarter and year-end closeout accounting schedules Designing effective budget models for departments and the entire company Analysing financial information (e.g. revenues, expenditures and cash management) to ensure all operations are within budget Presenting annual budgets to senior managers Knowledge in legal matters will be preferred. Plan, manage and develop over all aspects of the companys tax process. Implement opportunities for process improvement in company tax procedures. Prepare all tax papers on a regular basis. Ensure compliance with laws and regulations. Responsible for managing and administrating the organizations finance and accounts function.

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6.0 - 10.0 years

8 - 12 Lacs

Kolkata, Mumbai, New Delhi

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Key Implementation & Support: Lead and participate in the implementation, configuration, and support of Oracle Fusion Financials modules (GL, AP, AR, Cash Management, Fixed Assets, Expense Management). Business Process Analysis: Analyze client business processes and translate them into Oracle Fusion solutions. Requirement Gathering & Documentation: Gather and document functional requirements, designing solutions to meet business needs. Solution Design & Configuration: Design and configure Oracle Fusion Financials modules, ensuring alignment with business requirements. Testing & Deployment: Conduct testing and deployment of Oracle Fusion Financials solutions, ensuring stability and accuracy. : Collaborate with cross-functional teams, including technical teams, business users, and stakeholders. Training & Support: Provide training and support to end-users, resolving issues and optimizing processes. Continuous Improvement: Stay updated with the latest Oracle Fusion Financials features and best practices, contributing to continuous improvement of processes and solutions. Key Implementation & Support: Lead and participate in the implementation, configuration, and support of Oracle Fusion Financials modules (GL, AP, AR, Cash Management, Fixed Assets, Expense Management). Business Process Analysis: Analyze client business processes and translate them into Oracle Fusion solutions. Requirement Gathering & Documentation: Gather and document functional requirements, designing solutions to meet business needs. Solution Design & Configuration: Design and configure Oracle Fusion Financials modules, ensuring alignment with business requirements. Testing & Deployment: Conduct testing and deployment of Oracle Fusion Financials solutions, ensuring stability and accuracy. : Collaborate with cross-functional teams, including technical teams, business users, and stakeholders. Training & Support: Provide training and support to end-users, resolving issues and optimizing processes. Continuous Improvement: Stay updated with the latest Oracle Fusion Financials features and best practices, contributing to continuous improvement of processes and solutions.

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3.0 - 5.0 years

6 - 10 Lacs

Mumbai

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: Job TitleClient Implementation Analyst LocationMumbai, India Role Description The Client Implementation Analyst (Documentation) supports the efficient delivery of implementation & documentation tasks and will act as a support resource throughout the project, working under the direct supervision of the Client Implementation Manager(s). Key tasks include (but not limited to) document generation, electronic banking system setups, performing & creating testing, supporting the resolution of client queries and issues. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Liaise and work with onshore implementation and service team on all documentation that covers new/sub-account opening, signatory updates including KYC, EBICS setup, account closure, account mandate updates, account amendments, as well as setup on Cash management Products. Manage implementation, maintenance related documentation requirements including signature verification, digitized document archival. Ensure timely and efficient delivery of required document package to onshore requestor with quality Work closely with implementation and product management on procedures/workflow concerning product documentation eg. CIS, CSA. Coordinate with internal parties to ensure all related setups are in place. Distribute documents to other DB branches/department if needed Escalate issues with respective L2 support teams Be able to provide Bank letters based on template and procedure defined Tasks being performed by the team to be documented and up-to-dated using Adonis Manage each cases using internal case management tool Your skills and experience The person required for the above position should have the following profile: Proficiency in German speaking B2, C1 and C2 and writing; able to communicate in German with clients. Language skillsfluency in German (1-3 years of experience) 1-3 years of handling client facing role. 1 year of experience in handling Cash Management products is preferred. Experience in IT systems administration/Networking will be an advantage Strong communication and inter-personal skills in German. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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3.0 - 5.0 years

6 - 10 Lacs

Bengaluru

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: Job Title Cash & Trade -Implementation (US Process), AS LocationBangalore, India Role Description The Client Implementation Associate (Documentation) supports the efficient delivery of implementation & documentation tasks and will act as a support resource throughout the project, working under the direct supervision of the Client Implementation Manager(s). Key tasks include (but not limited to) document generation, electronic banking system setups, performing & creating testing, supporting the resolution of client queries and issues. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities The Client Implementation Associate supports the efficient delivery of cash management projects and acts has a project coordinator implementation of cash products. Key tasks include (but not limited to) project management, client interactions, documentation, trainings and system setups (if-any). The Client Implementation associate participates in regular implementation calls and specific technology calls (with Technology) if required during the implementation. Task Details Liaise and work with onshore implementation and service team on all documentation that covers new/sub-account opening, account closure, account mandate updates, account amendments, as well as setup on Cash/trade Products. Manage implementation, maintenance related documentation requirements including signature verification, digitized document archival. Ensure timely and efficient delivery of implementation projects assigned. Coordinate with internal parties to ensure all related setups are in place. Distribute documents to other DB branches/department if needed Escalate issues with respective L2 support teams Manage each cases using internal case management tool Your skills and experience The person required for the above position should have the following profile: 3-7 years of handling project management in a client facing role. 2-5 years of experience in handling Cash Management products is preferred. Experience in IT systems administration/Networking will be an advantage Strong communication and inter-personal skills in Mandarin. Analytical capabilities and logical thinking Strong team playerbe part of a global/regional team, communicating, managing and cooperating closely on a local/regional/global level EducationUniversity degree or equivalent professional experience How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

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3.0 - 5.0 years

10 - 15 Lacs

Bengaluru

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: Job Title- Operations Lead Engineer Location- Bangalore, India Role Description Global Cash, Surveillance and Messaging Operations (GCSMO) provides a range of services and functions to Cash Management Business. A key function within GCSMO is transformation, which is responsible for management of the transformation agenda within GCSMO, with specific focus on Change the Bank initiatives. This team consists of Operational Engineers who are allocated to CTB projects. Operations Engineers are the face of agile change, with a focus on process re-design, optimization and the application of emerging technology. This role is to operate as a program manager within the Operations Engineer profession, supporting the delivery of a new payments target architecture in cooperation with IT and product management stakeholders. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Function as an Operational Engineer with responsibility for collaborating with key stakeholders in the Business, COO functions incl. local and regional Operations to ensure timely and accurate tracking of programs within the Payments domain. Ensure key project milestones are documented and communicated to all stakeholders effectively and that potential risks are escalated in a timely manner and tracked appropriately. Operate with minimum guidance and be accountable for the ensuring that business and technology agendas are aligned to GCSMO objectives. As a member of an agile tribe and squads, develop and maintain close working relations with the key stakeholders including Technology and Product teams. Provide clear direction and vision to CTB teams and clears roadblocks within their group. Support operational readiness during change lifecycles. Gather, validate and objectively analyse operational readiness checklists and provide guidance to operational teams on capacity planning for key milestones. Promote ongoing and constructive two-way feedback with RTB teams to prepare teams for upcoming changes. Ad hoc reporting as required Your skills and experience Minimum 5 years Banking experience, with detailed knowledge of project and program management. Experience of working within an operations environment is advantageous, preferably Cash Operations. Proven ability to work with complex subsets of management information and data. Relationship management and negotiation skills with the ability to influence real outcomes. A high degree of accuracy, efficiency, attention to detail and delegation skills are required. High analytical skills, detail orientation, service commitment and solid people management skills. An ability to work independently, as well as in a team environment including cross-functional teams. A structured & determined approach to work, a willingness to take ownership of problems and an ability to communicate with clients and colleagues at all levels. You will be: Able to effectively assess and mitigate program risks and dependencies Able to work well, apply sound judgement and make timely decisions under pressure Proactive and self-driven Highly organised and agile Excellent verbal and written communication skills and fluent in both written and verbal English How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

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8.0 - 10.0 years

50 - 60 Lacs

Mumbai

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We are seeking a talented individual to join our Fiduciary team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Manager - Fiduciary we're seeking a Senior Manager - Fiduciary who is ready to work with complex & diverse insurance work. his role is into operations which is focused on Financial and Operational KPIs with an aim to reducing Income exposure to the group and building a process which is aimed at driving client satisfaction. Financial Prudence is the heart of this role along with in-depth understanding of Insurance Broking knowledge to build workable solutions to business problem. The role would require to deal with Clients, Insurers, OOs and other senior Management levels and deliver a high-level impactful message which reflects credibility of the Individual and the organisation. We will count on you to: Process Management: Manage all processes related to debt collection, statement generation, outward credit control and cash management for all JLT clients/insurers to ensure efficient process & exception management and thereby helping the BUs meet their provisioning targets Manage processes within the FCA framework Ensure continuous process improvements for greater client satisfaction on quality of delivery Client Management: Responsible for managing day to day client/BU/Stakeholder. relationship for a better 2-way flow of information, new knowledge on industry/markets/processes, decisions on exceptions and information on new opportunities & future prospects Create and maintain relationship with key insurers and clients to understand their needs and hence provide for smooth functioning of processes Transitions Efficiently manage migration of new work from stakeholders to ensure standardization of work processes and manage quality of deliveries to the client s satisfaction People Management: Should have a view of the competencies, potential and performance levels of team to be able to maintain a right sized team and create long term development plans for skill requirements Responsible for creating and implementing people development strategies for team for current and future skill requirements of the team Mentor team members for larger and challenging goals/roles with a view to create an adept workforce Responsible for ensuring an engaged workforce with a view of levels of engagement and intent to stay of team Select right talent for right roles SOP & Exception Management: Ownership of delivery as we'll as decisions on SOPs within defined frameworks and boundaries to ensure smooth functioning of day to day operations in a team. Incumbent will be required to ensure zero escalation Resource Utilization: Efficient utilization of all available resources in JLTI Operations team (people, systems, knowledge) to ensure timely, cost efficient and quality delivery to stakeholders The incumbent is responsible to ensure maintenance of a right-sized team with relevant skills and competencies to deliver to the expectations of stakeholders What you need to have: A PG / MBA with 8-10 years of experience in insurance broking, specifically within operations and finance functions, demonstrating a deep understanding of industry practices Have managed a team size of 50-100 Proven experience in coaching and mentoring team members, fostering their professional development and enhancing team performance. Experience working in a global environment, showcasing the ability to navigate diverse cultural contexts and collaborate effectively across international teams. What makes you stand out? CI/III Certification, LEAN / SIX SIGMA / PMI Strategic communicator, facilitator, influencer, and adept problem solver, capable of driving initiatives and fostering collaboration across teams Exceptional relationship management skills, with a proven ability to take initiative and work effectively both independently and as part of a team Strong ability to multi-task and prioritize effectively, ensuring optimal time management and resource allocation CII Certification, reflecting a commitment to professional excellence and industry standards. Demonstrated experience in leading and managing teams of 25-40 members, with a focus on performance enhancement and team development In-depth knowledge of the insurance domain, encompassing the entire General Insurance lifecycle, with a focus on strategic growth and operational efficiency Outstanding team management skills, with a proven track record of inspiring and developing talent to achieve organizational objectives Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as we'll as benefits and rewards to enhance your we'll-being.

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7.0 - 12.0 years

45 - 50 Lacs

Bengaluru

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Transaction Banking Transaction Banking, a business unit within Platform Solutions, aims to provide comprehensive cash management solutions for corporations. Transaction Banking combines the strength and heritage of a 155-year-old financial institution with the agility and entrepreneurial spirit of a tech start-up. Our goal is to provide the best client experience. Through the use of modern technologies centered on data and analytics, we provide customers with powerful tools that are grounded in value, transparency and simplicity to improve cash flow management efficiency. The Team: The Digital Engineering team is responsible for providing unified digital experience to our clients that interact with Transaction Banking products via different interfaces such as Banking as a Service API, client portal, Files and SWIFT network. Our mission is to build a state of the art digital interface that meets our corporate clients needs. We are starting with a clean slate and one singular goal in mind: build a highly scalable, resilient, 24x7 available cloud-based platform that our corporate clients can rely to meet their cash management needs. Our flat structure requires and enables team members to evolve through the entire spectrum of the software life-cycle and closely collaborate with product owners, business and operations users. The Role: As part of our global team you will work on various components as a Senior Software Engineer. Your role includes leading projects with a group of passionate engineers alongside product owners and clients. You are expected to contribute to the vision, understand our product roadmap, integrate business value with experience and contribute to building an engineering culture within the team. We are looking for someone with lots of energy that has excellent communication skills, enjoys engineering challenges, has a passion to deliver high quality technology products and is able to operate in a highly fluid, rapidly changing environment. If thats you, we would like to hear from you. Basic Qualifications Minimum 7 years of relevant professional experience using a modern programming language (preferably Java) Open API Familiarity with experience in building external API using REST and Webhooks Proven ability to lead engineering teams and deliver complex products with multiple stakeholders Experience architecting, designing full stack apps in AWS Prior experience with working on high availability, mission critical systems using active/active and blue-green deployment methodology BS. or higher in Computer Science (or equivalent work experience) Preferred Qualifications: Experience with Microservice architectures and REST API Experience with Spring boot, Kafka, React Experience with SQL databases (PostgreSQL/Oracle) and nosql (Dynamo/Mongo DB) Experience with AWS Experience with Transaction Banking, Payment domain is big plus. Experience in Financial Services or Fintech if good to have. Practical experience with containers is a plus Comfort with Agile operating models (practical experience of Scrum / Kanban)

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2.0 - 4.0 years

6 - 10 Lacs

Ajmer

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Young and dynamic Experienced candidates with 2-4 yrs of experience in Gold Loans and who are passionate about building their career in the Gold loans domain. Should possess excellent written and verbal Communication and also should possess basic knowledge in MS office. Knowledge of the vernacular language of the respective region is mandatory. Canvassing and sourcing of New Customers to increase Gold loan Business Revenue generations through Cross Selling products & Interest Collection Gold Loans appraisal Maintain good relationships with clients so that the business can maximize the value of those relationships. Customer Relationship and Follow-up, Maintenance of important registers and daily reports, Cash Management and accounting. Customer Relationship and Follow-up, Maintenance of important registers and daily reports, Cash Management and accounting Direct Marketing of Cross selling products at branches of insurance products

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2.0 - 4.0 years

6 - 10 Lacs

Ahmedabad

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Young and dynamic Experienced candidates with 2-4 yrs of experience in Gold Loans and who are passionate about building their career in the Gold loans domain. Should possess excellent written and verbal Communication and also should possess basic knowledge in MS office. Knowledge of the vernacular language of the respective region is mandatory. Canvassing and sourcing of New Customers to increase Gold loan Business Revenue generations through Cross Selling products & Interest Collection Gold Loans appraisal Maintain good relationships with clients so that the business can maximize the value of those relationships. Customer Relationship and Follow-up, Maintenance of important registers and daily reports, Cash Management and accounting. Customer Relationship and Follow-up, Maintenance of important registers and daily reports, Cash Management and accounting Direct Marketing of Cross selling products at branches of insurance products

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2.0 - 4.0 years

4 - 8 Lacs

Chennai

Work from Office

Provide support to Cash Management process. Basic tax related knowledge To maintain a positive working relationship with personnel of the other Units / Division of the Bank. To ensure that the established product service standards for the National Collections product are met or exceeded. To respond to queries received from various clients within the agreed timelines. Key Responsibilities Processing Standards: Processing and decision making as per Departmental Operating Instructions manual and within the timeliness and accuracy standards specified. Continuous improvement in productivity to the standards prescribed for the Processes from time to time. Upholding the values of the group and Company at all times Compliance with all applicable Rules/ regulations and Company and Group Policies. Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and reporting all suspicious Transactions to the Line Manager. Strategy Operational Efficiency Ensure adherence to the procedures set in the DOI. Carry out investigations / data analysis to identify root cause of the errors and take steps for rectification and avoid recurrence. Business Responsible For : Monitor Client requirement & process the data on same settlement date. If settlement missed out then inform to client. Monitor client ECS query & respond from time to time. . Follow with beneficiary bank for amount not credited to beneficiary account. Governance Ensure that all procedures lay down in the Quality Procedure Manual and the Key Control Standards are adequately followed. Ensure strict compliance with the Group s policies for the National Collection Product as well as for the internal/external audit for Capital Markets activities. Key stakeholders Department Heads, Head CMS and Head WBO Cash Management Product Team. Compliance Managers. Item Processing Center Managers. SCB Affiliates and Overseas Group Offices Skills and Experience Microsoft Office System Knowledge Qualifications Any Degree About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 30578

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2.0 - 5.0 years

3 - 6 Lacs

Chennai

Work from Office

Key Measurables: Achieves the processing turnaround standards as stipulated in the Service Level Agreement between the dept. and various Spoke countries and meeting productivity standards in terms of processing efficiency and accuracy of output. Meeting of own performance objectives and contribute in achieving the team s objectives. Support the roll-out of appropriate quality management systems and achieving the quality objectives and standards set. Coaching selected team members to achieve the desired level of productivity and competency. Contributing ideas for improvement on processes, procedures, end-to-end processing, etc. to team management. Complete non-routine assigned task (e. g. testing, BCP) within the set deadline. No complaints from customers related to poor and indifferent service attitude and discourtesy. To pick up calls by 3 rings using standard script and practice standard code of SQ one bank. Zero operational write-offs. No transaction errors/operational losses through accurate processing or data input with effective control and risk management. No major adverse findings from internal auditors or external auditors including quality audits. Higher productivity as staffs understands and subscribes to total Quality concept. Higher efficiency in CMO systems processing and improved work procedure via continuous system enhancements and revised work procedures. Other Responsibilities Achieves the processing turnaround standards as stipulated in the Service Level Agreement between the dept. and various Spoke countries and meeting productivity standards in terms of processing efficiency and accuracy of output. Meeting of own performance objectives and contribute in achieving the team s objectives. Support the roll-out of appropriate quality management systems and achieving the quality objectives and standards set. Coaching selected team members to achieve the desired level of productivity and competency. Contributing ideas for improvement on processes, procedures, end-to-end processing, etc. to team management. Complete non-routine assigned task (e. g. testing, BCP) within the set deadline. Zero operational write-offs. No transaction errors/operational losses through accurate processing or data input with effective control and risk management. No major adverse findings from internal auditors or external auditors including quality audits. Higher productivity as staffs understands and subscribes to total Quality concept. Higher efficiency in CMO systems processing and improved work procedure via continuous system enhancements and revised work procedures. Risk Management: Responsible for the Audit and Risk Control Standard associated with Cash Services operations. To ensure approved generic Product Programs and their corresponding Country Product Templates are in place before any product is accepted for implementation by Service Delivery. To refer any instances to Group Operations and CORG via KPIs and monthly risk exception reporting. To proactively monitor and manage operational risks, system risk and channel risk of the products and to highlight any potential and actual breakdown of controls to Group Operations and CORG via KPIs and risk exception reporting. Work with UORM to develop, design and implement control measures and monitoring plans for compliance and operational risk management Timely update of monitoring conducted in ORMA Optial Ensure risks and issues identified are resolved in an appropriate and timely manner Governance: Provide oversight across three hubs, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This incudes compliance with local banking laws and anti-money - laundering regulations and guidelines. Embed the Group s values and code of conduct in SSC Cash to ensure that adherence with the highest standard of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture Regulatory & Business Conduct: Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Supervise the team to achieve the outcomes set out in the Bank s Conduct Principles Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association To assist the Manager in the daily operations to achieve service quality by meeting/ exceeding service standards and achieving zero defect for Cash Management Operations i. e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM). To discharge operational duties of the Cash Management Operations i. e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM) as instructed by the Manager of the Unit and ensure that the established service standards are met. To perform specific duties as instructed by the team manager in accordance to the relevant procedures, guidelines, instructions and standards set in order to meet the productivity and service standards set. To support the development of the Cash Management Operations processing systems to meet local and business needs and more importantly in meeting the needs of the clients. To implement quality initiatives and activities of the division in accordance to the Group s Quality System. Responsibilities: Strategy: Manage teams in building a stronger relationship with our clients and customers. Manage initiatives to innovate and digitize their processes as well as intensifying collaboration across the network. To accelerate new generation of leaders. Manage all initiatives to get more fit and flexible in the way we work. Focus on proving that we are here for good. Key Responsibilities Business: Maintain a close working relationship with the customers to ensure that service issues are promptly escalated and acted upon; Initiating & implementing service quality initiatives Uphold the values of the Group and company at all times. Processes: Ensuring continuous improvement in timeliness to the standards prescribed for the process from time to time. Releasing deals as per the department operating instruction manual, customers instructions and within the timeliness and accuracy standards specified. Ensuring compliance with all applicable Rules / Regulations and Company and Group Policies. Identifying exceptions from the norms & initiating corrective and preventive actions. Comply with Group Money Laundering Prevention Policy and Procedures and Sanctions to the extend applicable and reporting all suspicious Transaction to the Line Manager. Where applicable, ensure compliance to Group and Country Regulations are managed to the extend agreed with the Countries and ensure all staff adhere to the same. People & Talent: Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensure provision of ongoing training and development, to larger teams and ensure that direct reports are suitably skilled and qualified with effective supervision in place to mitigate any risk. Employ, engage and retain high quality people. Set and monitor jib descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives. Promoting an environment where all team members develop a sense of involvement in the conduct of their regular work and contribute ideas with the goal of achieving excellence in service quality. Skills and Experience Manage Conduct Manage Risk Manage People Business Facilitation Manage Change Management of Frontline Risk Business Governance & Support Strategy & Business Model Service Delivery & Operations Qualifications EDUCATION Academic or Professional Education/Qualifications; University educated MEMBERSHIP RELEVANT MEMBERSHIPS TO BE AGREED LANGUAGES ENGLISH About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 19071

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2.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

To assist the Manager in the daily operations to achieve service quality by meeting/ exceeding service standards and achieving zero defect for Cash Management Operations i. e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM). Key Responsibilities To assist the Manager in the daily operations to achieve service quality by meeting/ exceeding service standards and achieving zero defect for Cash Management Operations i. e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM). To discharge operational duties of the Cash Management Operations i. e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM) as instructed by the Manager of the Unit and ensure that the established service standards are met. To perform specific duties as instructed by the team manager in accordance to the relevant procedures, guidelines, instructions and standards set in order to meet the productivity and service standards set. To support the development of the Cash Management Operations processing systems to meet local and business needs and more importantly in meeting the needs of the clients. To implement quality initiatives and activities of the division in accordance to the Group s Quality System. Skills and Experience Taking on new opportunities and tough challenges with a sense of urgency, energy and enthusiasm. Building partnerships and working collaboratively with others to meet shared objectives. Building strong customer relationships and delivering customer-centric solutions. Qualifications Academic or Professional Education/Qualifications; University educated Licenses and Certifications/accreditations; none additional Professional Memberships; relevant memberships to be agreed Bank training; none additional Languages; English About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 25769

Posted 2 months ago

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