Cash Application (O2C) - Process Analyst

Job Description

About Us: Broadridge, a global fintech leader with $6 billion in revenues, helps clients get ahead of today s challenges to capitalize on what s next with communications, technology and data and analytics solutions that help transform their businesses. The world s leading companies and financial institutions recognize us as an invaluable partner. We handle millions of trades a day involving trillions of dollars, deliver essential communications for over 5,000 brands and manage shareholder voting in 90 countries Job Responsibilities: handling AR process like customer billing cash application applying daily cash receipts with open customer invoices / research open items Follow up with clients on the aged invoices to make sure they are paid in a timely manner Support to team to ensure DSO / Days to bill are managed / Improved Working experience in Oracle / Highradius / APRO is preferred Timely Submission of Credit Debit Note requests for clients Prepare / follow Standard Operating procedures (SOPs) for all the processes along with process maps. Initiating the refund process to the clients on all overpays/duplicate payments Creation of statement of accounts for the customers To proactively manage the responses to all queries of clients through the centralized email-boxes Demonstrated analytical, problem-solving skills Action oriented, quick learner who is ambitious and has experience driving change and delivering results Demonstrated initiative, ownership and accountability and Strong understanding of process initiatives and Project management tactics, to include workflows, process mapping and methodology Maintain High level of accuracy and Turn Around time for all transactions To ensure complete, timely and accurate flow of invoicing and communication to optimize productivity, organizational effectiveness and maximize cash flow. Generates innovative ideas. Operates effectively in a fast-changing environment. Embraces change. Reporting customer aging reports Requirements / Qualifications: Qualification: Commerce Graduates / Finance Postgraduates / Semi qualified chartered / Cost accountant with 2-5 years of relevant accounting experience Must be a good team player and supportive to the team Good understanding of accounting principles with acumen to relate to practical accounting Excellent verbal and written communication skills to interact with international clients Good interpretation and problem-solving techniques Good knowledge of MS-Excel Open to work in UK shifts / strict deadlines Why Broadridge Inclusive Culture: Join a diverse, welcoming environment where every voice is valued and heard. Endless Learning: Access continuous learning and development opportunities to help you grow professionally. Global Impact: Be part of teams that make a difference around the world, touching every corner of the globe. Career Growth: Enjoy a clear path for career advancement with mentorship from industry leaders. Ready for Next If youre eager to make an impact in the tech world, Broadridge is the place for you. Bring your passion, and we ll provide the platform for you to thrive. Apply now with your resume and a cover letter that tells us why you re excited about this opportunity. We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company and ultimately a community that recognizes and celebrates everyone s unique perspective.