Case Coordinator

As a Case Coordinator at SPS Canada Immigration Inc., your role involves managing client cases and documentation effectively. You will be responsible for ensuring that deadlines are met, requirements are fulfilled, and providing timely updates to clients. In addition, you will address inquiries, assist with customer service, maintain records, and ensure a smooth experience for clients navigating the immigration process. Key Responsibilities: - Manage client cases and documentation efficiently - Coordinate with clients and provide timely updates - Address client inquiries and provide empathetic assistance - Assist with customer service and maintain records - Ensure deadlines are met and requirements are fulfilled - Maintain a client-focused approach to meet client needs - Utilize strong communication and interpersonal skills to build rapport with clients and team members - Demonstrate organizational and time management skills to handle multiple cases efficiently - Proficiency in Canadian Immigration Case Management and experience with complex client records and documentation - Background in Social Work to provide empathetic and solution-oriented assistance - Experience with Customer Service, problem-solving, and client support - Basic understanding of Insurance or related processes is an asset - Proficiency in relevant software tools and applications is preferred In conclusion, as a Case Coordinator at SPS Canada Immigration Inc., you will play a crucial role in managing client cases, providing support, and ensuring a seamless immigration process for clients. Your expertise in Canadian Immigration Case Management, social work background, strong communication skills, and organizational abilities will be key in successfully fulfilling your responsibilities.,