Case Coordinator

**Job Description:** As a Case Coordinator, you will play a crucial role in scheduling and coordinating client sessions, providing administrative support, and serving as a primary point of contact between families and service providers. It is essential to maintain a high level of confidentiality, adhere to ethical standards, demonstrate empathy, patience, adaptability, and showcase a proactive problem-solving approach. Your responsibilities will involve building positive relationships with families and ensuring the efficient operation of case management procedures. **Key Responsibilities:** - Schedule and coordinate client sessions, ensuring smooth logistical arrangements and timely communication with all involved parties. - Maintain well-organized records, update client databases, generate reports, and assist in documentation and filing tasks. - Uphold strict confidentiality regarding all client and organizational information, following professional ethics and organizational guidelines. - Act as a compassionate liaison between families, clients, and service providers, offering guidance, support, and addressing queries and concerns sensitively and professionally. - Proactively adjust plans and schedules based on evolving client needs, organizational priorities, or unexpected challenges. - Tackle issues or obstacles with a solution-oriented mindset, collaborating with team members to implement effective strategies. - Approach every interaction with understanding, patience, and emotional intelligence, especially in delicate situations. - Collaborate closely with case managers, therapists, educators, and administrative teams to ensure seamless service delivery. **Qualifications Required:** - Strong organizational skills and meticulous attention to detail. - Excellent communication and interpersonal abilities. - Ability to maintain confidentiality and adhere to ethical standards. - Demonstrated empathy, patience, and adaptability when engaging with diverse stakeholders. - Proactive problem-solving skills and the capacity to work effectively within a team environment.,