Captains - Hotel Management

Company Overview

Company Overview Gamut HR Solutions, based in

With Company Overview

Gamut HR Solutions is>Gamut HR Solutions, based in Hyderabad, is a specialized firm dedicated to helping individuals nimble team of 2-10 employees, our company specializes in matching candidates find the right kind of job opportunities. With a small team with roles that suit their skills and career goals.

Job Overview

We are looking for a Junior services. Gamut HR Solutions Hotel Management, based in Hyderabad

Job. The ideal candidate will have 1>Job Overview

We are strong>

. This full-time position requires experience in seeking a Junior Captain

The Captains Hotel Management position is food and a Full beverage service in Hotel-Time,, guest Management for a full-time position Junior-level role based in Hyderabad. We are seeking candidates with a minimum of 1 to 3 relations, and customer service, as well as a strong understanding of hotel booking systems.

Qualifications and Skills

• Pro service,ficiency in The ideal candidate will food and have between 1 to 3 years of work experience and guest relations, and customer service will be beverage service skills.

Qualifications and Skills

Qualifications and high-quality delivery and satisfaction (Mandatory skill).

• Experience in guest relations, handling inquiries, andli>Proficiency in food and beverage Skills

• Experience with food and beverage service is a must to ensure the highest quality for guests resolving issues promptly (. (Mandatory skill)

• Strong guest relationsMandatory skill).

• Excellence in customer service, focusing on creating exceptional guest service is a must. Ensure quality service to enhance guest satisfaction experiences (Mandatory skill).

• Understanding of hotel booking systems to efficiently manage reservations and customer skills to enhance the overall experience of guests and handle inquiries efficiently. (Mandatory skill)

• Strong skills in guest relations to create a welcoming environment and address guest requirements.

• < needs effectively. (Mandatory skill. () Mandatory skillli>Team leadership skills to

• Exceptional guide and customer service skills are)

• essential to motivate staff towards delivering outstanding service.

• Proficient in customer>Ability to conduct staff training, enhancing their skills experience. (Mandatory skill)

• Experience with service with a focus on maintaining and improving guest satisfaction. (Mandatory skill)

• Knowledge of hotel>Effective>

• >Ability to lead skills to < a team with strong leadership skills, ensuring smooth operations prioritize tasks and manage a high pace work environment.

• li>Ability to lead a team, inspire motivation, and

• and a harmonious workStrong communication achieve excellent service standards environment.

• Experience in staffli> skills toCompetence training to ensure team members are interact effectively with guests well-prepared for their roles.

• Proficient and team members.

• Roles and Responsibilities environment.

• adherence to hotel standards Exceptional communication skills.

• Strong>

• Oversee daily operations in the restaurant time management to ensure to interact seamlessly with smooth functioning guests and and guest satisfaction.

Roles and Responsibilities

• Attention to detail with a proactive approach to identifying and solving preferences.

• potential issues before they escalate.

• Roles and Responsibilities complaints in a professional

• Over daily operations of the hotel's foodsee daily restaurant operations ensuring compliance manner to ensure resolution and beverage service to and satisfaction with service meet and exceed guest.

• Coordinate with kitchen staff to manage order times and special requests from guests.

• Supervise and guide staff to uphold quality and service standards consistently.

• expectations.

• Manage guest relations by promptly addressing their needs and resolving any issues that arise standards and guest satisfaction.

• Manage guest queries and complaints with a focus on maintaining high levels of customer service.

• Maintain>

• Facilitate effective communication between kitchen staff and front-of-house to ensure seamless operations.

• Conduct training sessions for staff to improve service

• Facilitate staff training sessions to maintain knowledge of events and new offerings.

• Monitor delivery and the highest operational efficiency.

• inventory levels to ensure that all necessary items level of

• Monitor and maintain cleanliness and tidiness customer service standards by monitoring service delivery and are stocked and ready for service.

• of the dining areas implementing improvements.

• Assist to enhance guest experience.

• Assist in inventory management to

• Maintain hygiene and safety standards as per industry regulations in managing hotel booking systems to ensure efficient guest check-in and ensure the availability of necessary supplies and equipment.

• to provide a safe dining environment check-out processes.<. Implement hotel policies and regulationsul> li> to maintain

• Lead and motivate the team to achieve service goals and foster a positive working environment.< a safe and productive environment for guests and staff.

• Contribute to team meetings and provide suggestions for improving operational processes and guest satisfaction.

• li>Coordinate staff

• training sessions to maintain high competency levels across all team members.

• Implement effective time management strategies to ensure all operations run smoothly and efficiently.

• Communicate effectively with all departments to ensure seamless hotel operations and guest satisfaction.