Captains - Hotel Management

As a Junior Captain at Gamut HR Solutions Hotel Management in Hyderabad, you will be responsible for providing food and beverage services, guest management, and ensuring a high level of customer satisfaction. The ideal candidate for this full-time position should have 1 to 3 years of experience in guest relations, customer service, and proficiency in food and beverage service skills. You will be expected to demonstrate strong guest relations, excellence in customer service, and have a solid understanding of hotel booking systems to enhance the overall guest experience efficiently. Your role will involve overseeing daily restaurant operations, managing guest queries and complaints, coordinating with kitchen staff, and supervising the team to uphold quality and service standards consistently. You will need to demonstrate exceptional communication skills, team leadership abilities, and effective time management to ensure smooth operations and prioritize tasks effectively in a fast-paced work environment. Additionally, you will be responsible for maintaining cleanliness and tidiness in the dining areas, facilitating staff training sessions, monitoring inventory levels, and ensuring compliance with hygiene and safety standards. As a Junior Captain, you will play a key role in maintaining high levels of customer service, resolving guest issues promptly, and contributing to a positive working environment for both guests and staff. If you have a passion for delivering outstanding service, excellent communication skills, and the ability to lead and motivate a team towards service excellence, we encourage you to apply for this exciting opportunity at Gamut HR Solutions Hotel Management in Hyderabad.,