Captain

Iceberg Hospitality and Entertainment LLP

You can find more information on the link below:Iceberg Hospitality

LinkedIn Page: https://www.linkedin.com/company/iceberg-hospitality/?viewAsMember=true

Key Responsibilities:

• Guest Interaction:

• Warmly greet guests upon arrival and ensure their comfort throughout their dining experience.
• Escort guests to their tables and present menus, highlighting daily specials and promotions.

• Order Management:

• Accurately take food and beverage orders, offering suggestions and upselling when appropriate.
• Coordinate with kitchen and bar staff to ensure timely and precise delivery of orders.

• Customer Service:

• Address guest inquiries and concerns promptly and professionally, striving to exceed their expectations.
• Monitor dining areas to anticipate and respond to guest needs, ensuring a seamless service experience.

• Team Collaboration:

• Work closely with fellow servers, bussers, and front-of-house staff to maintain a cohesive and efficient service flow.
• Assist in training new staff members, sharing best practices and fostering a supportive team environment.

• Operational Support:

• Maintain cleanliness and organization of dining areas, including resetting tables and restocking supplies as needed.
• Adhere to all health and safety regulations, ensuring a safe environment for both guests and staff.

• Menu Knowledge:

• Demonstrate thorough understanding of the menu, including ingredients, preparation methods, and potential allergens.
• Stay informed about new menu items, seasonal offerings, and special promotions to provide accurate information to guests.

Skills & Qualifications:

• Positive attitude, with a willingness to learn.
• 1-3 years of experience is preferred.
• Excellent communication skills.
• Energetic and team-oriented personality.
• Ability to work in a fast-paced environment.

If you're eager to advance your career, we invite you to send your resume to falguni@iceberghospitality.com!