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0.0 - 1.0 years
0 - 2 Lacs
Gurugram
Work from Office
Roles and Responsibilities Handle customer queries via phone calls to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through effective communication skills. Identify opportunities for upselling/cross-selling relevant products/services based on customer needs. Collaborate with internal teams to resolve complex issues that require escalation. INTERESTED CANDIDATES CALL HR TANYA (7355691252)
Posted 5 months ago
0.0 - 3.0 years
3 - 3 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Handle customer calls, resolve issues promptly. Meet SLAs, ensure top service. Excellent communication & night shift availability (5:30 PM-5 AM IST; Sat/Sun off). Document interactions, drive improvements. Interested candidates can contact 6399149784
Posted 5 months ago
2.0 - 6.0 years
1 - 1 Lacs
Kolkata
Work from Office
Responsibilities: Manage office operations, provide administrative support. Handle calls, prepare documents, coordinate activities. Excel in email handling, digital media, creative skills. Excel use
Posted 5 months ago
7.0 - 10.0 years
6 - 11 Lacs
Chennai
Work from Office
Job Description : Managing the day-to-day performance of the Contact Centre Operations and expected to shape the future of a Contact Centre Operations being committed to deliver a great customer contact experience through a variety of customer contact channels To deliver a best-in-class service, meeting or exceeding the KPIs Manpower planning, Rostering and Designing call center strategy to implement short/long-term plans for achieving process objectives Evaluate and Analyze performance against call center metrics for your team and set targets to continuously improve agent productivity and call center efficiency Be responsible for the end-to-end customer contact processes and their associate...
Posted 5 months ago
0.0 - 2.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Conduct outbound calls to prospective customers Follow up on leads generated through various marketing channels Provide detailed information about our projects, including features,amenities,pricing,and available units, to potential buyers.
Posted 5 months ago
2.0 - 3.0 years
3 - 4 Lacs
Noida
Work from Office
Job Description: We are looking for an executive who knows how to speak Kannada or Malayalam along with fluency in Hindi and English and must be comfortable to work for Customer service & cross-sales dept. Job location: Noida, Sector-59 Key Roles & Responsibilities Primary Role Description: We are seeking a highly motivated and experienced individual from a medical background to join our team as a Medical Claims Call Center Representative. In this role, you will be responsible for handling inbound customer calls related to claims and the rejection of claims. Your primary focus will be to provide exceptional customer service while resolving customer inquiries and concerns effectively. Key Rol...
Posted 5 months ago
0.0 - 2.0 years
1 - 2 Lacs
Mumbai
Work from Office
S No.DetailsDescription 1JD# 2DomainCustomer Service 3CategoryVoice4Level1A Associate level5Educational QualificationGraduate 6Experience Freshers/Exp Experience of 6 months and above desirable. Experience in call center will be an advantage. 7Age 18 and above8Communication Skill required Voice Clarity Accent Neutrality Fluency in English Grammar 9Ability Skill Required (Tech test, Keyboard navigation, Aptitude test, Other domain specific tests) Knowledge of basic computer operations Willingness to rotate shifts, as needed Courteous with strong customer service orientation. Dependable with attention to detail. Good listening and speaking skills. Willingness to learn. Good sales skills.
Posted 5 months ago
1.0 - 6.0 years
4 - 4 Lacs
Pune
Work from Office
Role: US Telecom Voice Process (Customer Support) Required: Min. 6 months' experience into International Voice- Customer Support Skills: Customer Handling, Inbound calls, CSAT, AHT, BPO Metrics Must have experience from an International BPO CTC: Up to 4.92 LPA Location: Pune Work from office Shifts: US 24*7 5 Days working; 2 days rotational off 2 way cabs facility Only Immediate Joiners CONTACT: Smriti- 6307590589
Posted 5 months ago
0.0 - 5.0 years
1 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Process: Reliance General Insurance (RGI) Sales Process- Mandate Graduate or HSC with 6 month of sales experience . Good English communication required. Salary- Upto 19,000 CTC Rounds of Interview: HR / OPS Required Candidate profile Qualification: Min HSC Work Location: Kapurbavadi Junction, Majiwada, Thane, Maharashtra 400607 Schedule your interview: Call or WhatsApp your CV to HR Mahek at 7559401618
Posted 5 months ago
0.0 - 3.0 years
0 - 2 Lacs
Noida
Work from Office
Responsibilities: 1.calling 2.Make Outbound calls to prospective customers to promote products and services 3.Maintain customer records 4.Client relation
Posted 5 months ago
1.0 - 3.0 years
1 - 3 Lacs
Chennai
Work from Office
Responsibilities: * Manage client relationships through effective communication & negotiation * Ensure customer satisfaction with timely resolutions * Handle customer queries via phone, email & chat support * Day to day work allocation for field teams * Internal team co-ordination Requirements : * Any degree * Eager to learn and explore * Communicate and develop in a fast-paced environment
Posted 5 months ago
1.0 - 3.0 years
3 - 4 Lacs
Chennai
Work from Office
Role & responsibilities - Customer Support 1. To give voice, chat and email Anydesk support to all franchisees 2. Provide training of the software application to franchisees and internal teams 3. Maintain support tracker of all the support handled on daily basis 4. Take regular feedback from franchisees on support and application 5. Escalate bugs and technical issues to the software vendor and get it fixed 6. Prepare SOP manuals for the usage of application 7. 1000 plus franchisees to be supported - average support per day will be 30 to 40 (highest) Role & responsibilities - tele- caller 1. Franchise Lead Tele-calling 2. Call leads on a daily basis (qualified leads will be provided) 3. Follo...
Posted 5 months ago
0.0 - 3.0 years
3 - 6 Lacs
Bengaluru, Delhi / NCR, Mumbai (All Areas)
Work from Office
Customer Support,Calling BPO
Posted 5 months ago
1.0 - 3.0 years
1 - 1 Lacs
Vijayawada
Work from Office
Responsibilities: * Schedule meetings & appointments * Handle calls, emails & correspondence * Manage executive calendar & travel plans * Coordinate secretarial activities * Generate leads through networking
Posted 5 months ago
1.0 - 5.0 years
4 - 4 Lacs
Mumbai Suburban, Goregaon
Work from Office
Role & responsibilities Designation- IT Helpdesk Coordinator Experience 1 years + Location Mumbai, Goregoan. Education- Any Graduates. Budget- 4.30Lpa/ 4.5lpa Max. Please find the JD Attached- Call Management Email checking, call logs and email closure by replying to user with status. Phone calls, assignment of calls & follow-up for closure. Workflow system full overview & process Mandatory call log in Workflow system, and review process calls Daily, Weekly, monthly etc. Inventory management, Incident management, request call management. All new assets should tagged and maintain data in related inventory list and Workflow system. Monthly share addition/deletion to Finance for FA register upd...
Posted 5 months ago
0.0 - 2.0 years
1 - 2 Lacs
Pune
Work from Office
SEAMEDU - TELECALLER This position is for Seamedu - School of Pro Expressionism, a division of Seamless Education and Services Pvt. Ltd (SEAS) which has 2 divisions Job Title / Designation: TELECALLER Job Description: We are looking for an enthusiastic and engaged telecaller to boost our sales by reaching out to our current and potential. As a telecaller representative, you will be responsible for reaching out to potential customers for closing the deals and resolving the queries of the current customers. Responsibilities: Making outbound calls to current and prospective customers to encourage the purchase of products, and services or gather information. Taking inbound and mixed calls, respo...
Posted 5 months ago
2.0 - 4.0 years
0 - 0 Lacs
Thane
Work from Office
LED Replacements - mail coordination's, Faulty Lights pickup from the store, Handling mails, Maintaining data in the excel, Learning Audit. Required Candidate profile ITI Certification Holder, Good Knowledge about the LED Lights so that he can also go at the site if needed. Background Experience from LED Lighting will be an advantage.
Posted 5 months ago
3.0 - 4.0 years
0 - 0 Lacs
Thane
Work from Office
Create, update and manage multiple reports using Excel, Responding on mails, Preparing Quotations, Indent and BOQ, Collect feedback from clients on the LED fixtures, Versatile in Excel. Good Knowledge about the LED Lights. Required Candidate profile Candidates are preferred who has handled Customer grievances. Candidates from LED Lighting Industry will be an advantage. He needs to maintain relations with clients, LED supplier/manufacturer.
Posted 5 months ago
3.0 - 5.0 years
5 - 7 Lacs
Ahmedabad
Work from Office
Company Overview: Outsourced is a leading ISO certified India & Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals. Position: Bilingual Phone Reception...
Posted 5 months ago
0.0 - 2.0 years
0 - 1 Lacs
Ahmedabad
Work from Office
Role & responsibilities Business leads handling Inbound and outbound calls Follow-ups and co-ordination with clients Data entry and maintenance Billing and Invoicing Inventory management. Timing : 9 Am to 6 Pm 10 Am to 7 Pm 6 days work, Sunday off. Preferred candidate profile Looking for locally based candidate. Females preferred for the role. Women restarting their career are welcomed. Fresher or experienced, both are eligible.
Posted 5 months ago
1.0 - 2.0 years
2 - 3 Lacs
Pune
Work from Office
Responsibilities: Good understanding of Antivirus, Endpoint Protection, DLP, and Email Security. Familiarity with cloud platforms like Google Workspace (Gsuite) and Microsoft 365. Excellent communication, persuasion, and interpersonal skills. Sales incentives
Posted 5 months ago
1.0 - 4.0 years
2 - 3 Lacs
Noida
Work from Office
Roles and Responsibilities Manage front desk operations, including greeting visitors, answering phone calls, and responding to emails. Handle guest relations by providing exceptional customer service and resolving any issues promptly. Maintain accurate records of office activities using Excel and Word software. Assist with EPABX system management and perform routine maintenance tasks as needed. Provide administrative support to the team by performing various tasks such as data entry, filing documents, etc. Desired Candidate Profile 1-4 years of experience in a similar role (Receptionist/ Front Office). Proficiency in English language (written & spoken) with good communication skills. Basic c...
Posted 5 months ago
1.0 - 3.0 years
2 - 2 Lacs
Bengaluru
Work from Office
A Customer Relationship Executive manages client relationships, ensures customer satisfaction, and drives business growth by fostering loyalty and enhancing brand reputation . They are responsible for providing excellent customer service, responding to inquiries, managing databases, and collaborating with sales teams. Here's a more detailed breakdown: Key Responsibilities: Client Relationship Management: Building and maintaining strong relationships with clients, understanding their needs, and anticipating their future needs. Customer Service: Providing excellent service, addressing customer concerns and complaints, and resolving issues in a timely manner. Communication: Communicating effect...
Posted 5 months ago
1.0 - 4.0 years
1 - 2 Lacs
Noida
Work from Office
Key Responsibilities: Greet and welcome visitors in a warm and professional manner Answer, screen, and forward incoming calls Maintain a tidy and presentable reception area Schedule appointments and manage meeting rooms Handle basic administrative and clerical tasks such as filing, data entry, and document management Receive and sort daily mail/deliveries/couriers Provide information to callers and take messages as needed Coordinate with internal departments for visitor access and facility needs Requirements: Proven experience as a receptionist or front office representative (preferred) Proficient in MS Office (Word, Excel, Outlook) Strong communication and interpersonal skills Professional ...
Posted 5 months ago
2.0 - 4.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Role & responsibilities 1. Client Relationship Management: a. Serve as the lead point of contact for all customer account management matters. b. Build and maintain strong, long-lasting client relationships. c. Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors. 2. Sales and Business Development: a. Oversee a portfolio of assigned customers. b. Develop new business from existing clients. c. Actively seek new sales opportunities. d. Identify areas of improvement to meet sales quotas. 3. Cross-Functional Collaboration: a. Collaborate with internal departments (including Customer Service and Product Development) to improve the entire customer e...
Posted 5 months ago
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