Posted:16 hours ago|
Platform:
On-site
Full Time
Job Summary:
The Call Quality Analyst will be responsible for monitoring, evaluating, and improving the quality of customer interactions across voice processes. The role ensures agents deliver consistent, high-quality service that meets organizational standards and enhances customer satisfaction.
Key Responsibilities:
Key Skills Required:
Job Type: Full-time
Work Location: In person
IMTS Ed-tech company
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