Call Centre Executive

Job Description

Skills: Excellent verbal communication and listening skills with good command over English Excellent interpersonal, research and record keeping skills Strong multitasking, time management and target achieving skills Presentable Good knowledge of CRM practice and system. Customer oriented attitude with professionalism Computer skills: Excel and Google sheets Should be ready to work in shifts Job Description: 1. Attain calls and queries and address them to a particular department. 2. Patient calls and follow ups. 3. Maintain data into excel sheets. 4. Arranging courier 5. Identify customer needs and provide solutions through the companys products and services 6. Keep record of every customer interaction and sales activities. 7. For night duty male candidates- Airport pick up on weekend. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Rotational shift Education: Bachelor's (Preferred) Experience: total work: 2 years (Preferred) Call center: 1 year (Required) Language: English (Required)