Call center/International call center

0 years

1 - 2 Lacs

Posted:18 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking enthusiastic individuals for the position of a Market research trainee, who can approach doctors with Market research surveys. This role is ideal for freshers and entry-level candidates.

Responsibilities

  • Handle outbound calls professionally and efficiently.
  • Provide accurate information to regarding Market research surveys.
  • Resolve complaints and queries in a timely manner.
  • Maintain records and update account information as necessary.
  • Collaborate with team members to ensure high-quality service.
  • Achieve individual and team targets set by the management.

Skills and Qualifications

  • Excellent verbal and written communication skills in English.
  • Strong interpersonal skills and ability to work in a team.
  • Basic computer skills including proficiency in MS Office and CRM software.
  • Ability to handle stressful situations and maintain composure under pressure.
  • Willingness to work in rotational shifts.
  • Customer-oriented mindset with a passion for helping others.

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