Call Center Specialist

As a Call Center Specialist at My own, a management consultancy firm specializing in strategy development and international business, your role will involve providing exceptional customer service by handling inquiries via phone, email, or chat. You will be responsible for resolving customer issues, ensuring satisfaction, and managing high-volume calls efficiently. Your key responsibilities will include: - Maintaining detailed records of conversations - Following up on interactions to ensure timely resolution and support Qualifications: - Customer Support and Customer Service skills - Excellent Communication and Contact Center experience - Proficiency in Computer Literacy - Strong problem-solving abilities - Ability to work effectively in a team environment - Previous experience in a similar role is preferred - High school diploma or equivalent; additional qualifications in customer service or related fields are a plus Join us at My own and be a part of our team dedicated to supporting businesses in achieving their strategic goals across various sectors.,