Call Center Executive

Quality Zone Infotech

1 - 3 years

1 - 2 Lacs

bengaluru

Posted:None| Platform:

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Skills Required

application software it services customer service shuttering computer systems plaster flooring concreting networking branch management center management counselling system administration microsoft windows installation brick work

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Call Center Executive to join our team at Quality Zone Infotech. The ideal candidate will have 3 to 8 years of experience in the IT Services & Consulting industry, with excellent communication skills and the ability to work in a fast-paced environment.

Roles and Responsibility

Handle customer inquiries and resolve issues professionally.
Provide exceptional customer service and ensure satisfaction.
Work effectively in a team to achieve common goals.
Utilize problem-solving skills to address complex issues.
Maintain accurate records of customer interactions and transactions.
Continuously update knowledge of products and services.

Job Requirements

Minimum 3 years of experience in a call center or customer service role.
Excellent communication and interpersonal skills.
Ability to work in a dynamic and changing environment.
Strong problem-solving and analytical skills.
Proficient in using computer systems and software applications.
Ability to work effectively in a team environment.

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