Call Center Associate

As a Call Center Associate at Vector Art, your role will involve handling inbound and outbound calls, providing exceptional customer service, addressing inquiries, and ensuring customer satisfaction. This full-time position based in Mumbai requires you to work UK and AUS shifts. Your responsibilities will include resolving issues, processing orders, and maintaining accurate customer interaction records. Success in this role will depend on your high level of professionalism and your ability to efficiently manage multiple tasks. To excel in this role, you should possess proficiency in computer literacy, excellent communication skills, and have experience in customer service and customer experience. It is important to be familiar with contact centers, have strong problem-solving abilities, and the capacity to work effectively in a fast-paced environment. A high school diploma or equivalent is required, and previous experience in a call center environment would be advantageous. Qualifications Required: - Proficiency in computer literacy - Excellent communication skills - Experience in customer service and customer experience - Familiarity with contact centers - Strong problem-solving abilities - Capacity to work effectively in a fast-paced environment (Note: No additional details of the company were provided in the job description),