Call Center Associate

1 - 5 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Call Center Associate at Effizent Seele Pvt. Ltd., located in Dwarka, your role will involve various aspects such as computer literacy, communication, customer experience, customer service, and contact center operations on a day-to-day basis. Your responsibilities will include: - Utilizing computer literacy skills effectively - Demonstrating strong communication skills in interactions with customers - Enhancing customer experience through efficient service delivery - Managing contact center operations efficiently - Collaborating effectively with team members - Utilizing excellent interpersonal skills to build rapport with customers - Previous experience in a call center or customer service role is advantageous The qualifications required for this role are: - Proficiency in computer literacy - Strong communication skills - Experience in customer experience and customer service - Knowledge of contact center operations - Excellent interpersonal skills - Ability to work effectively in a team environment - Previous experience in a call center or customer service role is preferred - High school diploma or equivalent,

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