Call Center Associate UK and AUS Shift only

The role of Call Center Associate at Vector Art involves handling inbound and outbound calls, providing exceptional customer service, addressing inquiries, and ensuring customer satisfaction. This full-time, on-site position based in Mumbai requires working UK and AUS shifts. The responsibilities include resolving issues, processing orders, and maintaining accurate customer interaction records. A high level of professionalism and the ability to manage multiple tasks efficiently are essential for success in this role. The ideal candidate should possess proficiency in computer literacy, excellent communication skills, and experience in customer service and customer experience. Familiarity with contact centers, strong problem-solving abilities, and the capacity to work effectively in a fast-paced environment are also crucial. A high school diploma or equivalent is required, and previous experience in a call center environment would be advantageous.,