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Lollino
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Cafe Manager

Cafe Manager

Lollino

2 - 4 years

3 Lacs

Kannur

Posted:1 month ago| Platform:

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Skills Required

Staff Supervision Management Skills Customer Relationship Purchase Management Customer Service Management Restaurant Management Leadership Skills Operations Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities We are seeking a proactive and experienced Caf Manager to oversee daily operations, ensure exceptional customer service, manage staff scheduling, inventory, and uphold hygiene and quality standards. The ideal candidate will have strong leadership skills, a hands-on approach, and a passion for creating a welcoming and efficient caf environment. Greeting customers politely and provide excellent customer service. Manage all areas of the operations during scheduled shifts which includes on the spot decision making, supporting the staff, full interaction with the guest, ensuring that the guest needs are our main focus while enforcing standards for personal performance. Monitor purchasing, storage, preparation, cooking, handling and additionally serving of all food beverage products to make sure correct recipe, portion and additionally specification Standards. Act as support system for all areas of the Cafe & generate all reports. Organize direct training programs within the Cafe. Ensure highest quality levels of products hospitality. Boost the cake counter sales by suggesting variety of delectable cakes to the walk-in customers according to their needs. Work closely with other staff and support them in peak hours to ensure efficient operations and a positive customer experience. Preferred candidate profile

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Cafe Manager