Posted:1 week ago|
Platform:
On-site
Full Time
Personalized Service: Providing highly personalized and attentive service to guests, catering to their individual preferences and needs. Welcoming Guests: Greeting guests upon arrival with warmth and professionalism, creating a positive first impression. Guest Assistance: Assisting guests with check-in, check-out, and any special requests they may have during their stay. Concierge Services: Offering concierge services such as making reservations for dining, entertainment, and transportation. Room Service Coordination: Coordinating room service requests, ensuring timely delivery and adherence to guest preferences. Special Occasions: Facilitating arrangements for special occasions such as birthdays, anniversaries, or other celebrations. Travel Arrangements: Assisting guests with travel arrangements, including airport transfers and transportation. Problem Resolution: Addressing and resolving any issues or concerns raised by guests promptly and effectively. Knowledge of Local Attractions: Having a comprehensive knowledge of local attractions, events, and activities to provide recommendations to guests. Security and Privacy: Ensuring the security and privacy of guests, respecting confidentiality and maintaining a discreet and professional demeanor. In-Room Amenities: Overseeing the setup of in-room amenities and services, ensuring a comfortable and enjoyable stay. Communication Skills: Communicating effectively with guests, colleagues, and other staff members to ensure seamless service delivery.
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