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BUSINESS VOICE Professional

BUSINESS VOICE Professional

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Zensar

7 - 11 years

8 - 12 Lacs

hyderabad

Posted:1 day ago| Platform:

Apply

Skills Required

smtp change management hp data protector ms exchange video conferencing digital communication vulnerability microsoft licensing technical support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Designing, implementing, integrating and supporting Messaging Systems/Microsoft Exchange
Apply new solutions in collaboration with relevant IT teams and determine course of action for new application initiatives for Client (Microsoft Exchange Specialist)
Planning, implementing, configuring, maintaining and problem resolution for email based applications and supporting infrastructure for Exchange 2016 and Exchange Online
Participate in messaging related projects to deliver new services, new functionality, application upgrades and infrastructure aligned to Business requirements
Develop, maintain and document detailed knowledge of messaging systems and collaboration tools processes and problem resolution within the Estate
Implement solutions for Exchange requirements and apply updates and security patches to ensure the Servers are secure and compliant and meets our security vulnerability status
Deploy application and services related to creation of mailboxes, mailbox databases, SMTP connectors, email retention policies, email address policies, email domains, certificate management, email hygiene and email application health
Perform preventative, adaptive and perfective maintenance to ensure the optimal functioning of the Exchange 2016 platform
Administer the Office 365 Core Appliactions within the M365 Platform (Messaging & Collaboration Specialist)
Assign and remove licenses, manage usage locations and group-based licensing
Configure Microsoft Teams settings, meetings, policies and federation and One Drive support
Unlocking AI-Powered Productivity: Modern Workplace Data and AI Offerings for O365 with Microsoft Copilot
Manage and execute all service requests through ServiceNow to resolution
Execute all the changes in accordance with the Department s change management processes on ServiceNow
Identify and investigate hardware and software issues, perform root cause analysis and implement an action plan to resolve the issues
Resolve and appropriately complete assigned cases and change requests and act as an escalation for support issues
Implement and enforce governance policies for digital communication tools
Ensure compliance with data protection, security and retention policies
Provide Tier 3/4 Technical Support for Messaging and Collaboration tools
Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation
Lead and mentor peers, knowledge sharing as a key contributor to the overall technical development of the team

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BUSINESS VOICE Professional