Job Description

Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: BE/BCom/Any Graduation Years of Experience: 10 to 14 years Language - Ability: English - Expert What would you do? In this role you are required to do analysis and solving of moderately complex problems. Identify process risks & conduct regular forecast vs incoming vs completion analysis. The person would require understanding of the strategic direction set by senior management as it relates to team goals Daily staffing planning and management of SLA's & KPI's Ensure weekly basis highs and lows are highlighted and zero surprise framework implemented. Drive process improvements and ideation and probable automation opportunity Manage quality, controls, risk & compliance aspect for the deal Plan & coordinate requirements of scheduling, training, recruitment, Capacity & Seat Utilization etc Deliver Transitions smoothly Ensure data management governance is followed Review of MI, analysis, and improvement plans Six Sigma Black Belt Certified from renowned organizations/certification body (ASQ, Benchmark Six Sigma, ISI, KPMG etc.) which includes experience in identifying & leading Kaizen or Lean (Mandatory) 12-18 years of Business Transformation/Excellence experience in Life & Annuities Client Services/ Group Retirements/Individual Retirements serving clients across shared services/Third Party BPO service providers (Mandatory) Hands-on experience in identification of RPA, Analytics & AIML opportunities and project execution (Mandatory) Exposure to ISO , CMMi Level 5 CVC and other Quality Standards (Mandatory) Understanding of E2E Life Insurance cycle & Retirements (Benefit Administration - Direct Benefits and Contributions)In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? Business Transformation Data Visualization Process Innovation Problem Solving Risk Management Certifications: Six Sigma-Black Belt - Six Sigma; LOMA - ALMI - LOMA Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BE,BCom,Any Graduation