Business Systems Analyst

Job title: Business Systems Analyst

Vacancy: 1

Location: Hinjewadi, Pune

Experience:

Job Type: Full-time, Permanent

Salary Range : 4 to 4.5 LPA

Work Mode: Onsite

Shift Timings:

About the Role:

This role requires a candidate to support our professional services division which specializes in technical recruitment. Candidates are required to work from our office in Hinjewadi, Pune following UK /Europe shift. 

This role offers onsite opportunities to work from our UK office and provides leadership opportunities. 

(Main Duties and Responsibilities):

• Work closely with executive management to achieve outcomes based on company goals by following standard operating procedures. 
• Interact with candidates from Europe, the UK and the US conducting various company processes like onboarding them, fulfilling contract, and hiring paperwork. 
• Articulate the client and candidate interactions into paperwork including email communication follow up. 
• Create, update, and maintain the communication history in company systems. 
• Should be able to execute and drive multiple internal business operations mapping, implementation, and execution within the company including overall day-to-day business operations management for all the business verticals, and Admin management for all entities. 
• Ability to perform basic tasks in the areas of business analysis/software testing/IT support. 
• Periodic system audits and system improvements 
• Create and maintain clear and well-presented management reports. 
• Customer-service approach and delivery focus. 

Key Skills, Qualifications and Experience Needed [The candidate must demonstrate these in all stages of assessment]

• Exceptional verbal and written communication skills 
• Strong attention to detail while maintaining the company system records. 
• Excellent analytical skills, highly motivated, reliable, proactive with a positive attitude. 
• High proficiency in Microsoft Office applications and general computer systems and applications  
• Must be able to work with minimal supervision. 
• Good interpersonal skills to work with different management levels. 
• Strong business acumen 
• Comfortable working in rotational Shifts from Office 
• At least one to two years of experience in the following preferred: project management, software development (not coding), customer service and support and key organizational processes like sales and marketing, admin, finance, and HR.