Business Services Specialist

4 - 6 years

2 - 6 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

- Collaborate with management for goals and objective achievement

- Ensure adherence to corporate guidelines and policies

- Adhere to client and Company processes and quality procedures as defined

- Communicate with management to provide status updates, reporting metric updates and identify any potential issues

- Troubleshoot system, process, and document related issues

- Create and update procedural documentation for internal distribution

- Create and update Contract Set-ups per client contract documentation

- Accurately add Talent to Contracts for time entry purposes

- Provide back-up documentation to Billing team for customer to ensure timely payment

- Research and resolve billing issues

- Completed and submit Record Only Adjustments (ROAs) & Billing adjustments

- Deactivate or enter end dates in PAS for all terminations

- Reactivate all consultants on leave

- Assist with AR issues on an as needed basis

- Adhoc reporting - project end date report, purchase order (OLT) report, project time capture report, TSS YTD Report, PAS Query Report etc

- Work with IT, billing and reporting on syncing issues, reporting issues, billing issues

- Work with accounting on international contracts, accruals, documentation, Contract Set-Ups

Shit timings- 5.30pm-2.30am

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Randstad

Staffing and Recruiting

Atlanta GA

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