Business Process Management Specialist

As a Business Process Management Specialist at House of Shipping, you will play a crucial role in evaluating, measuring, monitoring, and controlling business processes to ensure alignment with the organization's strategic goals. Your primary responsibility will be to support the Regional team in achieving Operational Excellence through effective system implementation. Your key tasks will include analyzing current business processes, engaging with stakeholders to gather requirements, and proposing solutions in collaboration with HQ Business Process Management and Regional Managing Director. You will drive business process performance, identify bottlenecks, recommend solutions, and lead global project implementations. Additionally, you will monitor the successful onboarding of new agencies within the region and serve as the point of contact for process and SAP-related tasks. To excel in this role, you should possess strong time management, organizational, analytical, numerical, and problem-solving skills. Effective communication and stakeholder management abilities are essential for collaborating with key stakeholders. You will also be responsible for providing training on process management and system-related tasks, ensuring business continuity, and sharing best practices across the organization. Ideally, you should have a minimum of 3-5 years of working experience in the Ocean Carrier industry, with a preference for knowledge of Shipping and Process Improvement. Experience in Process Improvement, Project Management, and familiarity with SAP capabilities or system implementation would be advantageous. A Bachelor's degree or higher, along with good computer skills (including proficiency in MS Office - Excel) is required for this role.,