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2.0 - 7.0 years
4 - 9 Lacs
bengaluru
Work from Office
Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand s Customer Service Standards and property s Brand Standards. Executes and supports the business Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (e. g. , , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (e. g. , generating proposal, writing contract, customer correspondence). .
Posted 2 days ago
7.0 - 12.0 years
18 - 22 Lacs
mumbai, thane, bengaluru
Hybrid
Job Title: Head of Vertical Sales, India, Digital Industries Location : Mumbai/Bangalore/Gurgaon Reports To: DI CEO, LCB India Purpose of the Role Revolutionize the future with us as Head of Vertical Sales at Siemens Digital Industries (DI). In this dynamic role, you will be responsible for inspiring and shaping the sales organization of Siemens Digital Industries in India. This pivotal leadership role puts you at the helm of our ambitious market strategy, where you will drive game-changing digital solutions across India's industrial landscape. You will architect and execute our go-to-market strategy, drive commercial growth and build a high-performance sales culture in one of our most strategic markets. Your influence will directly impact DI's success in India, with a growth potential into regional and global leadership roles within the DI ecosystem. Main Responsibilities: Leadership and Strategic Direction: Lead and develop vertical sales teams, providing strategic direction and operational oversight. Coach and mentor Key Account Managers, ensuring compliance with Siemens KAM governance model. Be the architect of growth strategies across the organization and its businesses and functions. Establish a culture of high performance, customer centricity, growth mindset and cross-functional collaboration. Champion innovation and sustainable solutions. Sales Strategy and Business Development: Own strategy and formulate overall Vertical Sales strategy for the defined Verticals and Vertical Sales Accounts. Drive the Vertical budget planning activities based on market development, strategic priorities, investments, account performance and business opportunities. Conceptualize the business development that supports customers journey in their digital transformations. Build and nurture C-level relationships with industry stakeholders, especially driving Vertical Accounts and customer development programs to increase share of wallet. Customer and Market Engagement: Drive collaboration across Solution Architecture, Business Unit Portfolio and Marketing to bring compelling value propositions to the market. Drive integrated marketing and communication capability for demand generation. Champion corporate initiatives like Siemens Xcelerator (SX) and Sustainability. Collaborate with Sales Acceleration teams to explore the complete potential of Product, System, Solution, Service and Digital Enterprise offerings for DI Automation & Software. Partner with the Marketing team to develop and implement impactful marketing programs. Orchestrate specialized sales enablement support to build tailored customer messaging and value propositions that resonate with our target customer segment. Supporting generation of references and success stories/lessons learned along with account managers. Business and Financial Management: Lead strategic business planning, budgeting, and financial outcomes of DI business, across all Verticals. Drive business performance reporting and market analysis. Set and achieve Order Intake (OI) targets across regions, business units, and key accounts. In this role you will support, advise, and promote the utilization of related CRM tools (e.g., SieSales, Quip, TactiX). What you need to make a real impact ! Bachelors or Masters in technical discipline and a Master of Business Administration (MBA) from reputed institutions with 20+ years of experience in leading and growing businesses, working for leading technology/digital/consulting companies. Visionary leader with extraordinary strategic acumen, understanding of the technology landscape, diverse industries and thought leadership to influence the industry best. Broad understanding of concepts, practices and procedures for all the defined Verticals. Experience in leading a regional Vertical business segment, regional field organization or Industry Business Units Outstanding track record in sales / business development & strategy. Outgoing and collaborative personality with a high level of dedication and resilience - able to get results in a complex environment. Inspirational leadership style with a hands-on approach. This will empower the team to reach new revenue heights. Strategic thinking, Conceptual creativity, brilliant presentation skills and the ability to influence Customers will make you successful in every aspect of the role. Your expertise with CRM and associated tools (e.g. SieSales/SFDC, Sales Planning) will be big asset for this role. Outstanding ability to collaborate and communicate across diverse stakeholders, with partners from different fields such as global leadership/ sales/ specialist teams/ marketing and technical teams incl. software.
Posted 3 days ago
6.0 - 10.0 years
8 - 12 Lacs
chennai
Work from Office
Job Overview: Looking for a professional with IT experience who is passionate in selling Apple/IT Infra and VAS products and solutions to institution. Job Responsibilities: - Researching institution & colleges online (especially LinkedIn & relevant websites) to Identifying new leads & business opportunities. - Researching the needs to the target customers to connect with the decision makers about purchase cycle & budgets. - Account mapping & planning with the education institution. - Setting up meeting with the target customer through phone calls, emails, VC''s etc. - Creating business proposals & pitching products, solutions & or services. - Maintaining fruitful relationships with existing customers. - Responsible for meeting overall bottom line targets. - Closing the sale and achieving the set business targets. Requirements: - Engineering Graduate Equivalent Graduation or with Computer Science degree - Overview of end compute, storage, networking, security & cloud business. - Preferably with experience of selling Apple products to enterprise markets - Experience in engaging with influence level management. - Having a wide & strong network contact sphere in the industry. - Excellent communication, negotiation, problem solving and presentation skills. - Openness to adapt the culture & new learning's.
Posted 3 days ago
12.0 - 17.0 years
14 - 19 Lacs
bengaluru
Work from Office
Hunger (can t wait years for a promotion) and comfortable working on commissions only. Experience selling on the phone, or in person, ideally, but it s not mandatory. You have not just been on a sales team, you have consistently closed deals and been right at the top of your leaderboard. Experience with higher ticket service offerings and the consultative selling style (appreciated). A hungry and highly coachable personality, who prefers to follow a proven process for success. Desire to be part of a sales culture based off mutual respect, personal responsibility, and celebrating your teammates success, as well as your own. Outstanding ability to identify own errors, self-correcting them, and do not require consistent sales coaching to produce exceptional results. Independent self starting abilities who can collaborate with our sales manager to improve upon our internal processes. Long term thinking. Don t apply if you re looking for a temporary job change Cool stuff youll get Competitive commission-based compensation that reflects your skill level and expertise. Incredible location freedom to be able to work remotely. Opportunity to work with founders who individually have over 25 years of experience in technology, business and marketing. No lead generation, cold calling, or appointment setting required! We provide hot, pre-qualified appointments right into your calendar.
Posted 4 days ago
2.0 - 7.0 years
4 - 9 Lacs
bengaluru
Work from Office
JOB SUMMARY Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand s Customer Service Standards and property s Brand Standards. Executes and supports the business Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 4 days ago
2.0 - 7.0 years
4 - 9 Lacs
jaisalmer
Work from Office
JOB SUMMARY Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand s Customer Service Standards and property s Brand Standards. Executes and supports the business Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 4 days ago
5.0 - 9.0 years
7 - 11 Lacs
mumbai
Work from Office
1. New Client Acquisition and Onboarding Drive sales based on implementation of the annual plan by market mapping and subsequently identifying and acquiring corporate clients. Conduct initial rounds of negotiation on commercial terms as well as service levels. Handhold as well as represent the client through the entire process of tie up with support of reporting manager. Claim review with client on monthly basis Comparatives quotes analysis with client with value addition from organisation. 2. Client Management Interact periodically with Key Stakeholders for both existing and potential clients to build relationship and identify new business opportunity. Analyze data and chart out plans to increase revenue by looking at business potential, Loss Ratio History, competition tracking, etc. Build Long term relations with existing clients by understanding requirements and assist in resolving escalated issues. Engage in comparatives quote analysis of the competition with client and highlight value proposition from organisation. Continuously engage with the clients by organizing Wellness activities as part of value add. 3. Internal Operation Initiating Gap analysis / Policy audit in coordination with underwriting, operation and back office support for business augmentation. Resolve service issues in the best possible manner in coordination with cross functional team/s. Ensure inwarding, policy issuance, dispatch are done as per agreed timelines. Actively involved in the leg work for best representation of a deal to the underwriters for generating competitive quote Preparation of business reports as per requirement for Management reporting on clients and the market.
Posted 4 days ago
2.0 - 7.0 years
4 - 9 Lacs
mumbai
Work from Office
New Client Acquisition and Onboarding Drive sales based on implementation of the annual plan by market mapping and subsequently identifying and acquiring corporate clients. Conduct initial rounds of negotiation on commercial terms as well as service levels. Handhold as well as represent the client through the entire process of tie up with support of reporting manager. Claim review with client on monthly basis Comparatives quotes analysis with client with value addition from Bajaj. Client Management Interact periodically with Key Stakeholders for both existing and potential clients to build relationship and identify new business opportunity. Analyze data and chart out plans to increase revenue by looking at business potential, Loss Ratio History, competition tracking, etc. Build Long term relations with existing clients by understanding requirements and assist in resolving escalated issues. Engage in comparatives quote analysis of the competition with client and highlight value proposition from BAGIC. Continuously engage with the clients by organizing Wellness activities as part of value add. Internal Operation Initiating Gap analysis / Policy audit in coordination with underwriting, operation and back office support for business augmentation. Resolve service issues in the best possible manner in coordination with cross functional team/s. Ensure inwarding, policy issuance, dispatch are done as per agreed timelines. Actively involved in the leg work for best representation of a deal to the underwriters for generating competitive quote Preparation of business reports as per requirement for Management reporting on clients and the market.
Posted 5 days ago
3.0 - 5.0 years
5 - 7 Lacs
kolkata
Work from Office
Operation management Develop and manage the right product mix for their respective doors. Make recommendations based on monthly forecast and marketing information analysis. Inventory planning to ensure the availability of right stocks within the parameters specified. Ensure VM guidelines are adhered to at the stores. To ensure effective deployment of staff at Hyper/Dept doors within cost parameters. Train front end sales staff. Facilitate and coordinate for internal training of the front-end sales staff. Handle staff grievance. Maintain & develop relations with Departmental/Store Managers Resolve store operational queries. Improve Brand Visibility in the store, through Visuals and additional display space at prominent locations. Identify prospective business opportunity like Atrium Sales, Mall Promotions, Prepare periodic sales pipeline reports showing sales volume and potential sales for various sales doors. Competition analysis and feedback to the marketing team on a regular basis Administration Ensure adherences of all statutory matters at the store and coordinate with the statutory bodies for any disparities arising. Assist HR in the on-boarding activities and full & final clearance of the front-end staff. Maintain and regularize monthly attendance of the front-end staff within stipulated time. Induct new joinees about organisation policy & overview at the branch level. Education Graduate / Postgraduate in any stream Experience Requirements 3-5 years of working experience in handling hyper channel such as D-Mart, Big Bazaar, Aditya Birla, Metro Cash & Carry, etc or Department Chains such as Shoppers Stop, Lifestyle, Central, etc. Experience in handling a minimum team of 25 front end sales staff (CCA/Promoters). Candidate from Consumer Durable, Footwear, Plastics, Stationary, Luggage, Watch, Perfumes, Crockery/utensils.
Posted 5 days ago
2.0 - 7.0 years
4 - 9 Lacs
jaisalmer
Work from Office
Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand s Customer Service Standards and property s Brand Standards. Executes and supports the business Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). .
Posted 5 days ago
2.0 - 7.0 years
4 - 9 Lacs
bengaluru
Work from Office
Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand s Customer Service Standards and property s Brand Standards. Executes and supports the business Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (e. g. , , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (e. g. , generating proposal, writing contract, customer correspondence). .
Posted 5 days ago
2.0 - 7.0 years
4 - 9 Lacs
pune
Work from Office
Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand s Customer Service Standards and property s Brand Standards. Executes and supports the business Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (e. g. , , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (e. g. , generating proposal, writing contract, customer correspondence). .
Posted 5 days ago
3.0 - 5.0 years
4 - 7 Lacs
bengaluru
Work from Office
Job Posting TitleCUSTOMER SERVICE SPECIALIST I Job ID:135204 Job Code30003102 Business UnitGLOBAL AUTOMOTIVE (10002006) BuildingTE Services India (KN1) Band/Level5-4-S Hiring ManagerNISHANTH MURUGESH SATHYAMURTHY RecruiterRabiya Tasneem RelocationYes - Domestic TravelLess than 10% Employee Referral Amount$30,000.00 Education ExperienceOther Employment Experience3-5 years At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TEs products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy. Roles & Responsibilities The Customer Service Team will be supporting all transactional tasks of the TE Order-to-Cash Process playing a key role in the whole business success. The team will support in the background the whole APAC Customer Service Organization. Under general supervision, the Associate is responsible for handling accurately all defined transactional tasks which are handled in the Customer Service Team. In addition, the Associate needs to support a variety of Adhoc requests to support the business in best possible way and as required. Furthermore, the Associate is highly responsible for delivering all given tasks at 100% quality and be a role model for new joiners. The Associate should fully support the Onboarding of new joiners and support in all kinds of trainings. Supporting the Customer Service team of APAC region by handling the core tasks involved in Quote to Cash Process Manual Order Entry and Order Changes Manual Scheduling Agreement updates Quote Entry Create credits, debits, pro forma invoices or returns. Handling of Customer Portals Supporting EDI Maintaining Customer Profiles and keep that updated Handling multiple team mailboxes with full proficiency All kind of ad hoc requests to support the EMEA /North America Customer Service Teams. Quality check for the peers. Responsibility of high quality & on time delivery Willingness to learn new tasks as per business requirements. Ensuring a constant usage of Leader Standard Work Drive the PIM meeting and play a pivotal role in the transmission of responsibilities and business opportunities using Mandarin knowledge. Participate in continuous improvement projects (Kaizen, GB, Lean, etc.) Drive TEOA according to Star Level requirements Desired Candidate Minimum 3-5 years of work experience in Customer Service environment Order management domain. Hands on experience in SAP is preferred. Good knowledge in Outlook, SAP, MS Office tools, Web Portals. Excellent written & verbal communication skills in English Performance oriented Team player and Quality focused. Highly motivated Willingness to quickly adapt to new situations and tasks Shift timing 9 PM to6 AM Collaboration with the co-workers in the Team. Competencies ABOUT TE CONNECTIVITY TE Connectivity plc (NYSETEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more atwww.te.com and onLinkedIn , Facebook , WeChat, Instagram and X (formerly Twitter). WHAT TE CONNECTIVITY OFFERS: We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority! Competitive Salary Package Performance-Based Bonus Plans Health and Wellness Incentives Employee Stock Purchase Program Community Outreach Programs / Charity Events IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com . If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities. Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.
Posted 6 days ago
3.0 - 5.0 years
4 - 7 Lacs
bengaluru
Work from Office
Job Posting TitleCUSTOMER SERVICE SPECIALIST I Band/Level5-4-S Education ExperienceOther Employment Experience3-5 years At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE s products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy. Responsibilities The Customer Service Team will be supporting all transactional tasks of the TE Order-to-Cash Process playing a key role in the whole business success. The team will support in the background the whole APAC Customer Service Organization. Under general supervision, the Associate is responsible for handling accurately all defined transactional tasks which are handled in the Customer Service Team. In addition, the Associate needs to support a variety of Adhoc requests to support the business in best possible way and as required. Furthermore, the Associate is highly responsible for delivering all given tasks at 100% quality and be a role model for new joiners. The Associate should fully support the Onboarding of new joiners and support in all kinds of trainings. Supporting the Customer Service team of APAC region by handling the core tasks involved in Quote to Cash Process Manual Order Entry and Order Changes Manual Scheduling Agreement updates Quote Entry Create credits, debits, pro forma invoices or returns. Handling of Customer Portals Supporting EDI Maintaining Customer Profiles and keep that updated Handling multiple team mailboxes with full proficiency All kind of ad hoc requests to support the EMEA /North America Customer Service Teams. Quality check for the peers. Responsibility of high quality & on time delivery Willingness to learn new tasks as per business requirements. Ensuring a constant usage of Leader Standard Work Drive the PIM meeting and play a pivotal role in the transmission of responsibilities and business opportunities using Mandarin knowledge. Participate in continuous improvement projects (Kaizen, GB, Lean, etc.) Drive TEOA according to Star Level requirements Qualification Minimum 3-5 years of work experience in Customer Service environment - Order management domain. Hands on experience in SAP is preferred. Good knowledge in Outlook, SAP, MS Office tools, Web Portals. Excellent written & verbal communication skills in English Performance oriented Team player and Quality focused. Highly motivated Willingness to quickly adapt to new situations and tasks Shift timing 9 PM to 6 AM Collaboration with the co-workers in the Team. Competencies ABOUT TE CONNECTIVITY TE Connectivity plc (NYSETEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn , Facebook , WeChat, Instagram and X (formerly Twitter). WHAT TE CONNECTIVITY OFFERS: We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority! Competitive Salary Package Performance-Based Bonus Plans Health and Wellness Incentives Employee Stock Purchase Program Community Outreach Programs / Charity Events IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com . If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities. Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site. Location
Posted 6 days ago
3.0 - 5.0 years
4 - 7 Lacs
bengaluru
Work from Office
Job Posting TitleCUSTOMER SERVICE SPECIALIST I Band/Level5-4-S Education ExperienceOther Employment Experience3-5 years At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE s products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy. Responsibilities The Customer Service Team will be supporting all transactional tasks of the TE Order-to-Cash Process playing a key role in the whole business success. The team will support in the background the whole APAC Customer Service Organization. Under general supervision, the Associate is responsible for handling accurately all defined transactional tasks which are handled in the Customer Service Team. In addition, the Associate needs to support a variety of Adhoc requests to support the business in best possible way and as required. Furthermore, the Associate is highly responsible for delivering all given tasks at 100% quality and be a role model for new joiners. The Associate should fully support the Onboarding of new joiners and support in all kinds of trainings. Supporting the Customer Service team of APAC region by handling the core tasks involved in Quote to Cash Process Manual Order Entry and Order Changes Manual Scheduling Agreement updates Quote Entry Create credits, debits, pro forma invoices or returns. Handling of Customer Portals Supporting EDI Maintaining Customer Profiles and keep that updated Handling multiple team mailboxes with full proficiency All kind of ad hoc requests to support the EMEA /North America Customer Service Teams. Quality check for the peers. Responsibility of high quality & on time delivery Willingness to learn new tasks as per business requirements. Ensuring a constant usage of Leader Standard Work Drive the PIM meeting and play a pivotal role in the transmission of responsibilities and business opportunities using Mandarin knowledge. Participate in continuous improvement projects (Kaizen, GB, Lean, etc.) Drive TEOA according to Star Level requirements Qualifications Minimum 3-5 years of work experience in Customer Service environment - Order management domain. Hands on experience in SAP is preferred. Good knowledge in Outlook, SAP, MS Office tools, Web Portals. Excellent written & verbal communication skills in English Performance oriented Team player and Quality focused. Highly motivated Willingness to quickly adapt to new situations and tasks Shift timing 9 PM to 6 AM Collaboration with the co-workers in the Team. Competencies Location
Posted 6 days ago
3.0 - 6.0 years
5 - 8 Lacs
bengaluru
Work from Office
Responsibilities Leads and manages the sales team, facilitates strategic planning process, and drives the incremental growth objectives of key product lines. Managing the sales team and managers and supporting the development of sales training programs and tools to ensure team members are equipped to achieve their targets. Analyzing competitive activity, business opportunities, sales trends, and results within a region and developing monthly sales territory and account strategies to increase market share. Collaborating with other departments, such as marketing, product development, and finance, to align sales strategies with overall company objectives. Meeting and exceeding assigned targets for profitable sales and growth across product lines, market areas, and channels. Leads the Sales Segment - CAM Team Management Education and Knowledge Requires bachelors degree BE/ B-Tech (Electrical / Electronics / Mechanical) with Masters degree preferred. Critical Experience 12 or more years of experience in account management and Sales. Good exposure to automotive OEMs / Tier-1s Exposure to Interconnection ecosystem (Harness makers, component manufacturers) preferred. High level of relationship management and can manage multiple key accounts Excellent leadership and team management skills ability to train and mold the team for success. Expert level of Sales forecasting, strategic sales planning and understanding customer needs Expert level of negotiation and relationship management. Expert level of account management, sales forecasting and strategic sales planning Collaborates with the customer on large account activities and monitors customer satisfaction.
Posted 6 days ago
5.0 - 8.0 years
2 - 3 Lacs
mumbai
Work from Office
New Client Acquisition and Onboarding Drive sales based on implementation of the annual plan by market mapping and subsequently identifying and acquiring corporate clients. Conduct initial rounds of negotiation on commercial terms as well as service levels. Handhold as well as represent the client through the entire process of tie up with support of reporting manager. Claim review with client on monthly basis Comparatives quotes analysis with client with value addition Client Management Interact periodically with Key Stakeholders for both existing and potential clients to build relationship and identify new business opportunity. Analyze data and chart out plans to increase revenue by looking at business potential, Loss Ratio History, competition tracking, etc. Build Long term relations with existing clients by understanding requirements and assist in resolving escalated issues. Engage in comparatives quote analysis of the competition with client and highlight value proposition from the organization. Continuously engage with the clients by organizing Wellness activities as part of value add. Internal Operation Initiating Gap analysis / Policy audit in coordination with underwriting, operation and back office support for business augmentation. Resolve service issues in the best possible manner in coordination with cross functional team/s. Ensure inwarding, policy issuance, dispatch are done as per agreed timelines. Actively involved in the leg work for best representation of a deal to the underwriters for generating competitive quote
Posted 1 week ago
5.0 - 10.0 years
10 - 11 Lacs
rohtak
Work from Office
Max Life Insurance Company Limited is looking for Branch Manager to join our dynamic team and embark on a rewarding career journey Direct all operational aspects including distribution operations, customer service, human resources, administration and sales Assess local market conditions and identify current and prospective sales opportunities Develop forecasts, financial objectives and business plans Meet goals and metrics Manage budget and allocate funds appropriately Bring out the best of branchs personnel by providing training, coaching, development and motivation Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs Address customer and employee satisfaction issues promptly Adhere to high ethical standards, and comply with all regulations/applicable laws Network to improve the presence and reputation of the branch and company Stay abreast of competing markets and provide reports on market movement and penetration
Posted 1 week ago
1.0 - 2.0 years
20 - 27 Lacs
bengaluru
Work from Office
This role is 100% virtual and you can work from anywhere in the country with a flexible schedule all you need is a laptop and an Internet connection! Were looking for a unicorn the best of the best. Someone who lives, breathes, eats, sleeps and dreams sales and the consultative selling process. You will have the opportunity to speak with some of the brightest software developers in the country via phone or Zoom. Your role will involve diagnosing their career paths, providing suggestions to help them reach their full potential, and, if its the right fit, enrolling them in our GenAI Leap mentoring program. This program is designed to help software developers secure high-paying jobs (50+ Lakhs) within 6 months. Who you are Were looking for a sales rep with a proven track record of closing deals. You should have: Hunger (cant wait years for a promotion) and comfortable working on commissions only. Experience selling on the phone, or in person, ideally, but its not mandatory. You have not just been on a sales team, you have consistently closed deals and been right at the top of your leaderboard. Experience with higher ticket service offerings and the consultative selling style (appreciated). A hungry and highly coachable personality, who prefers to follow a proven process for success. Desire to be part of a sales culture based off mutual respect, personal responsibility, and celebrating your teammates success, as well as your own. Outstanding ability to identify own errors, self-correcting them, and do not require consistent sales coaching to produce exceptional results. Independent self starting abilities who can collaborate with our sales manager to improve upon our internal processes. Long term thinking. Dont apply if youre looking for a temporary job change Cool stuff youll get Competitive commission-based compensation that reflects your skill level and expertise. Incredible location freedom to be able to work remotely. Opportunity to work with founders who individually have over 25 years of experience in technology, business and marketing. No lead generation, cold calling, or appointment setting required! We provide hot, pre-qualified appointments right into your calendar.
Posted 1 week ago
7.0 - 12.0 years
9 - 14 Lacs
solapur
Work from Office
Ensure the achievement of business for the organization. Development of Agency Channel in all LOB s. Developing all Agency LOB s like GWP, Health, IPA, CL to new benchmarks & keeping the COR paramount with ensuring hygiene business practice. Responsible for driving recruitment & activation with support of campaigns, several engagements. Incumbent is responsible to maintain & enhance service levels provided to the clients thus ensuring sustenance of the existing business. Driving team to achieve the KPI parameters by identify the area of improvement & enhancing business opportunity for the team. Role incumbent is also responsible for explorations & identification of new business by networking. Dedicated for driving the market as per our desire by motivating the agents by organizing monthly meets, engagement activities, training programs, knowledge sharing & upgrading, awards & rewards, feedback programs to ensure organizational goal. Key Accountabilities/ Responsibilities Agency GPW Strategic approach in respective LOB with shear focus in ensuring desire business output. Creating pathway / approach line for team to hitting the desire business Health & IPA GPW Organizing structure training program by team for new agents or existing agents for knowledge upbringing. Daily activity meets with new and existing agents Hunting for new breakthrough for desire business and arrange turning point and bring them onboard. Recruitment Guiding & designing pathway for team to onboard high potential agents Stakeholder interfaces Experience 7 Years of experience Education Graduate or Post-Graduate
Posted 1 week ago
8.0 - 13.0 years
8 Lacs
varanasi, uttar pradesh, india
On-site
Max Life Insurance Company Limited is looking for Branch Manager to join our dynamic team and embark on a rewarding career journey Direct all operational aspects including distribution operations, customer service, human resources, administration and sales Assess local market conditions and identify current and prospective sales opportunities Develop forecasts, financial objectives and business plans Meet goals and metrics Manage budget and allocate funds appropriately Bring out the best of branchs personnel by providing training, coaching, development and motivation Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs Address customer and employee satisfaction issues promptly Adhere to high ethical standards, and comply with all regulations/applicable laws Network to improve the presence and reputation of the branch and company Stay abreast of competing markets and provide reports on market movement and penetration Role: Branch Manager Industry Type: Insurance Department: BFSI , Investments & Trading Employment Type: Full Time, Permanent Role Category: Banking Operations Education UG: Any Graduate PG: Any Postgraduate
Posted 1 week ago
2.0 - 7.0 years
4 - 9 Lacs
jaipur
Work from Office
Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand s Customer Service Standards and property s Brand Standards. Executes and supports the business Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). .
Posted 1 week ago
2.0 - 7.0 years
4 - 9 Lacs
gurugram
Work from Office
Responsible for proactively soliciting business for multiple properties and brands. The position is accountable for handling large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue for individual properties. Aligns customer profile with the appropriate product. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery in accordance with brand standards. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. CORE WORK ACTIVITIES Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center. Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand s Customer Service Standards and property s Brand Standards. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). .
Posted 1 week ago
7.0 - 12.0 years
9 - 14 Lacs
varanasi, bengaluru
Work from Office
Ensure the achievement of business for the organization. Development of Agency Channel in all LOB s. Developing all Agency LOB s like GWP, Health, IPA, CL to new benchmarks & keeping the COR paramount with ensuring hygiene business practice. Responsible for driving recruitment & activation with support of campaigns, several engagements. Incumbent is responsible to maintain & enhance service levels provided to the clients thus ensuring sustenance of the existing business. Driving team to achieve the KPI parameters by identify the area of improvement & enhancing business opportunity for the team. Role incumbent is also responsible for explorations & identification of new business by networking. Dedicated for driving the market as per our desire by motivating the agents by organizing monthly meets, engagement activities, training programs, knowledge sharing & upgrading, awards & rewards, feedback programs to ensure organizational goal. Key Accountabilities/ Responsibilities Agency GPW Strategic approach in respective LOB with shear focus in ensuring desire business output. Creating pathway / approach line for team to hitting the desire business Health & IPA GPW Organizing structure training program by team for new agents or existing agents for knowledge upbringing. Daily activity meets with new and existing agents Hunting for new breakthrough for desire business and arrange turning point and bring them onboard Recruitment Guiding & designing pathway for team to onboard high potential agents. Stakeholder interfaces Experience 7 Years of experience Education Graduate or Post-Graduate
Posted 1 week ago
2.0 - 4.0 years
8 Lacs
kadapa, bengaluru
Work from Office
ql-editor kch-description-color"> About SuperK SuperK is a membership-led value retail chain built for Bharat. Operating across Tier 3 to Tier 5 towns, we bring a modern retail experience to small-town India without compromising on value, quality, or trust. Backed by leading investors like Blume Ventures and XEED Ventures, we re reimagining grocery and general trade retail through tech-enabled systems, deep consumer understanding, and bold ambitions. As we grow rapidly across geographies and categories, we re looking for sharp and driven individuals who are excited about building scalable systems that solve real problems. About the Role SuperK generates a large pipeline of franchise leads through our marketing and Area Sales Managers. The Franchise Closing Manager is the specialist who converts these warm leads into committed SuperK franchise partners. This role is about influence, persuasion, and deal-closing building trust with potential partners, showcasing SuperK s business opportunity, and ensuring franchise sign-ups. Key Responsibilities Deliver high-impact franchise pitches to prospects via calls, video meetings, and in-person discussions. Understand prospect profiles (financial readiness, local market knowledge, motivation) and position SuperK accordingly. Showcase SuperK s value proposition, unit economics, ROI, and success stories to build confidence. Handle objections, negotiate terms, and drive closure of franchise agreements. Work closely with Area Sales Managers to prioritize hot leads and ensure quick conversion. Maintain a structured sales pipeline and consistently meet monthly franchise closure targets. Requirements Proven background in closing high-value deals in sectors like real estate, edtech, banking, insurance, or franchise sales. Excellent communication, negotiation, and relationship-building skills. Experience with 10L+ ticket size deals preferred. Confidence to pitch to entrepreneurs, investors, and business owners in Tier 2/3 cities. Highly driven, target-oriented, and adaptable to a fast-growth startup environment. Why Join SuperK? Attractive fixed + performance-linked incentives (earnings directly linked to closures). Opportunity to play a central role in SuperK s expansion story. Proven pitch decks, training, and leadership support to help you succeed. Fast career growth in a rapidly scaling retail brand. At SuperK, you re not just closing deals you re enabling local entrepreneurs to become part of India s next retail revolution.
Posted 2 weeks ago
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