Business Operations Specialist

Role Overview: As a Sales Operations Manager, you will be responsible for managing SFDC - CRM, overseeing the pipeline, conducting sales forecasting, ensuring data quality, and improving process inefficiencies. Reporting the performance of defined business indicators for the Region, Business Units, and Practice Units will also be a key part of your role. You will create business review packs for forecasting, pipeline analysis, and sales performance, and collaborate with sales leadership to develop organizational goals. Additionally, you will assist with critical escalations when needed. Key Responsibilities: - Manage SFDC - CRM effectively - Oversee pipeline and conduct sales forecasting - Ensure data quality and enhance process efficiencies - Report on performance of defined business indicators - Create business review packs for forecasting and sales performance analysis - Collaborate with sales leadership for organizational goal setting - Assist with critical escalations Qualifications Required: - A minimum of 10 years of experience in SFDC usage - At least 3 years of experience in SFDC management - Expertise in Analytics and Reporting - Providing Level 2 operation support - Experience in People Management and leading a team of sales operations professionals In addition to the above requirements, you should hold a Bachelor's degree in business administration, finance, statistics, or a related field. Proficiency in Microsoft applications including Power BI, PowerPoint, and Excel is essential for this role. (Note: No additional details about the company were provided in the job description.),