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Business Operations Manager

Business Operations Manager

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Salesforce

5 - 10 years

0 Lacs

hyderabad telangana

Posted:1 week ago| Platform: Shine logo

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Skills Required

program management business operations analytical skills microsoft excel presentations process improvement risk management agile scrum master crm software pm tools

Work Mode

On-site

Job Type

Full Time

Job Description

As a Business Operations Manager at Salesforce, you will play a crucial role in various aspects including Strategy, Program planning, Operational excellence, Governance, and Enablement. Your responsibilities will involve implementing the global business vision and strategy of Salesforce PS Global Delivery Center (GDC). You will be required to drive programs of strategic importance, work closely with stakeholders and cross-functional teams, and manage partner resources effectively to ensure the achievement of GDC's goals. With a minimum of 5 years of Program Management experience specific to Business operations and overall IT experience of 10+ years, you should possess hands-on exposure to Business operations. Your problem-solving skills should be demonstrated in driving improved outcomes for GDC, supported by strong analytical abilities and data-driven insights. Proficiency in CRM software products like Salesforce CRM, Siebel, Clarify, Vantive, PeopleSoft, NetSuite is preferred, along with advanced Microsoft Excel skills. Collaboration with senior executives, strategic understanding of business needs, and the ability to build effective presentations are essential for this role. Experience with PM tools such as JIRA or MS Project is beneficial. You will be responsible for driving continuous process improvements, ensuring quality deliverables, and effectively communicating program status, risks, and issues to stakeholders and senior management. An understanding of Agile-certified Scrum processes, coordination between Business & IT, and experience in working with vendors for subcontractor-related programs are also expected. Your role will contribute to the overall success and growth of Salesforce by enhancing operational efficiency and effectiveness within GDC. If you believe in driving positive change through business and possess the required skills and experience, we encourage you to apply for this exciting opportunity at Salesforce.,

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Business Operations Manager