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Business Operations Manager, Intercity

Business Operations Manager, Intercity

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Uber

3 years

2 - 3 Lacs

Bengaluru

Posted:22 hours ago| Platform: GlassDoor logo

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Skills Required

service combination strategy planning management data engagement analytics profiling extract drive marketing design research test collaboration consulting sql engineering experimentation risk spectrum

Work Mode

On-site

Job Type

Part Time

Job Description

About this role
Uber Intercity is a service that allows users to book rides between cities. Outstation cab travel is a multi billion dollar opportunity; and Uber is at a very nascent stage, having tapped just a fraction of this opportunity. Intercity is a critical growth bet for Uber in India South Asia region and also globally. As a Business Operations Manager in the Uber Intercity team, you will help us fuel the growth of this product category and have a measurable impact across the region using a combination of strategy, planning, stakeholder management and data driven decision making. You would be in charge of demand generation, cracking growth opportunities, improving product experience and be a global thought partner for product teams, other mega-regions and regional stakeholders. What the Candidate Will Do

Growth Strategy : Create and execute a coherent strategy to scale Uber Intercity in India South Asia region. Develop a deep understanding of the outstation travel industry, competitor landscape and consumer needs; and assess growth opportunities for Intercity. Monitor industry trends and competitor landscape and dynamically respond to market needs.
Rider growth : Develop and execute growth hacking and rider acquisition/ engagement initiatives. Rider analytics which includes demand funnel, rider profiling, rider lifecycle management, etc. to extract insights that drive growth. Identify unique local marketing opportunities aligned with business priorities and work with the Marketing team to deliver campaigns against them. Evaluate, prioritize, and close strategic partnership opportunities.
Product: Continuously collaborate with global product and ops teams to proactively plan, design and build new features that deliver a magical experience.
Leverage problem-solving skills to identify issues on the marketplace, rider, and driver fronts. Use data analytics and qualitative research to test hypotheses, make sound business judgments, and decide on the next steps.
Cross-functional collaboration & program management for executing identified projects (e.g., Product, Supply, Core Marketplace, S&P, Marketing, CommOps, Policy, Comms, Legal, Ops etc.).

What the Candidate Will Need

3+ years of relevant experience in management consulting, high-growth startups, investment banking or similar professions with a high focus on strategic thinking, problem-solving and data analytics.
Proficiency in data analytics & SQL is a strong plus for deriving business insights and taking data backed decisions. Bachelor's degree from top universities in Engineering, Economics, Business, or other disciplines with a quantitative focus.
Strategic thinking, structured problem solving and business acumen. Manage and deliver end-to-end projects on time with autonomy in a rapid growth environment; and demonstrated ability to coordinate, plan and prioritize tasks across multiple projects.
Creative mindset that enjoys experimentation and is willing to take bold bets despite risk of failure. The ability to communicate and present information to stakeholders across all levels of the business.
Ability to manage a wide spectrum of cross functional stakeholders.

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Uber

Technology, Information and Internet

San Francisco California

10001 Employees

321 Jobs

Key People

Dara Khosrowshahi

CEO
Nelson Chai

CFO
Andrew Macdonald

SVP, Global Operations
Thuan Pham

Chief Technology Officer

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Business Operations Manager, Intercity