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Business Operations Manager-Insurtech

Business Operations Manager-Insurtech

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Paytm

2 - 3 years

7 - 11 Lacs

bengaluru

Posted:1 week ago| Platform:

Apply

Skills Required

project management process improvement sales sql technology implementation customer service it service delivery management it operations management fintech customer support claims operational excellence business operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Oversee regular operational processes of insurance transactions including new business, renewals, claims handling, and customer support.

Develop and implement insurtech operational strategies aimed at increasing efficiency and reducing turnaround times.

Collaborate closely with technology teams to optimize operational platforms, systems integrations, and process automation.

Identify bottlenecks and continuously improve operational workflows by leveraging data analytics, customer insights, and market trends.

Ensure compliance with IRDAI operational guidelines and standards across all business activities.

Manage cross-functional coordination among sales, product, tech, and customer service teams to deliver seamless operational excellence.

Generate regular operational performance reports and insights to senior management, proposing actionable strategies for continuous improvement.

Qualifications and Experience:

Graduate/Postgraduate in Management, Insurance, Operations, or related fields.

2-3 years of experience in operational roles within insurance, insurtech, or fintech sectors.

Demonstrated experience in process improvement, technology implementation, and operational analytics.

Familiarity with insurance industry standards, IRDAI regulations, and digital operational frameworks.

Strong analytical, project management, and cross-functional collaboration skills.

Good to have: MS Excel, SQL

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Business Operations Manager-Insurtech