Business Intelligence and Project Assistant

Job Description

Support Project Managers with tracking project deliverables and timelines, analyze dependencies, and ensure correct and complete tracking of tasks and milestones Take ownership of recurring operational activities such as preparing regular service reviews Build dashboards and reports leveraging tools like Excel Cubes, Pivot Tables, and PowerBI to extract and present service and project performance data Track and manage defect tickets and follow up with internal technical teams to ensure resolution progress. What You Bring 1-2 years experience in a role such as Project Analyst , Customer Success Associate , or BI/Reporting Coordinator Proficiency with data tools like PowerBI , Excel (cubes/pivots) , and basic dashboard interpretation Strong communication skills and demonstrated ability to take responsibility and get things done by coordinating across technical and non-technical stakeholders in a global organization Familiarity with defect/ticket tracking workflows is a plus (eg, Jira, Confluence) Prior experience with customer-facing coordination is a bonus Education (Preferred Fields of Study): bachelors degree in: IT, Computer Science, Data Analytics/Business Intelligence, or related field. . All prospective and current Employees need to remain vigilant when it comes to executing security policies in the workplace. This includes: - Following workplace security protocols and training programs to familiarize with the ways to maintain a safe workplace. - Following security procedures to report any suspicious activity. - Having respect for corporate security procedures to allow those procedures to be effective. - Adhering to companys compliance and regulations. - Encouraging to follow a zero tolerance for workplace violence. - Basic knowledge of information security and data privacy requirements (eg, how to protect data how to be handling this data). - Demonstrative knowledge of information security through internal training programs.