Job
Description
Role Overview: As a Business Intelligence and Project Analyst at Cerence, you will play a crucial role in supporting the Core Technology Organizations PMO. Your primary responsibilities will include supporting Project Managers with tracking project deliverables and timelines, analyzing dependencies, ensuring correct and complete tracking of tasks and milestones, preparing regular service reviews, building dashboards and reports using tools like Excel Cubes, Pivot Tables, and PowerBI, and tracking and managing defect tickets to ensure resolution progress. Key Responsibilities: - Support Project Managers with tracking project deliverables and timelines, analyze dependencies, and ensure correct and complete tracking of tasks and milestones - Take ownership of recurring operational activities such as preparing regular service reviews - Build dashboards and reports leveraging tools like Excel Cubes, Pivot Tables, and PowerBI to extract and present service and project performance data - Track and manage defect tickets and follow up with internal technical teams to ensure resolution progress Qualifications Required: - 1-2 years of experience in a role such as Project Analyst, Customer Success Associate, or BI/Reporting Coordinator - Proficiency with data tools like PowerBI, Excel (cubes/pivots), and basic dashboard interpretation - Strong communication skills and ability to coordinate across technical and non-technical stakeholders - Familiarity with defect/ticket tracking workflows (e.g., Jira, Confluence) is a plus - Prior experience with customer-facing coordination is a bonus - Bachelor's degree in IT, Computer Science, Data Analytics/Business Intelligence, or related field preferred Company Details: Cerence Inc. is a global industry leader in AI for transportation, dedicated to creating unique and moving experiences for the automotive world. With a focus on advancing the next generation of transportation user experiences, Cerence partners with leading automakers and technology companies to power intuitive, integrated experiences that enhance journeys for drivers and passengers worldwide. Cerence offers a customer-centric, collaborative, and fast-paced work culture with continuous opportunities for learning and development to support career growth. Please note that Cerence is an Equal Opportunity Employer, and all prospective and current employees are required to adhere to security policies, follow workplace security protocols, report any suspicious activity, respect corporate security procedures, comply with regulations, maintain a zero-tolerance policy for workplace violence, and have basic knowledge of information security and data privacy requirements. Role Overview: As a Business Intelligence and Project Analyst at Cerence, you will play a crucial role in supporting the Core Technology Organizations PMO. Your primary responsibilities will include supporting Project Managers with tracking project deliverables and timelines, analyzing dependencies, ensuring correct and complete tracking of tasks and milestones, preparing regular service reviews, building dashboards and reports using tools like Excel Cubes, Pivot Tables, and PowerBI, and tracking and managing defect tickets to ensure resolution progress. Key Responsibilities: - Support Project Managers with tracking project deliverables and timelines, analyze dependencies, and ensure correct and complete tracking of tasks and milestones - Take ownership of recurring operational activities such as preparing regular service reviews - Build dashboards and reports leveraging tools like Excel Cubes, Pivot Tables, and PowerBI to extract and present service and project performance data - Track and manage defect tickets and follow up with internal technical teams to ensure resolution progress Qualifications Required: - 1-2 years of experience in a role such as Project Analyst, Customer Success Associate, or BI/Reporting Coordinator - Proficiency with data tools like PowerBI, Excel (cubes/pivots), and basic dashboard interpretation - Strong communication skills and ability to coordinate across technical and non-technical stakeholders - Familiarity with defect/ticket tracking workflows (e.g., Jira, Confluence) is a plus - Prior experience with customer-facing coordination is a bonus - Bachelor's degree in IT, Computer Science, Data Analytics/Business Intelligence, or related field preferred Company Details: Cerence Inc. is a global industry leader in AI for transportation, dedicated to creating unique and moving experiences for the automotive world. With a focus on advancing the next generation of transportation user experiences, Cerence partners with leading automakers and technology companies to power intuitive, integrated experiences that enhance journeys for drivers and passengers worldwide. Cerence offers a customer-centric, collaborative, and fast-paced work culture with continuous opportunities for learning and development to support career growth. Plea
