Business Development Representative

Company Description

Dharma combines over 15 years of hospitality industry experience with cutting-edge technology to simplify operations, enhance guest understanding, and elevate guest satisfaction. At the heart of Dharma’s mission is a commitment to people guests, staff, customers, and partners empowered by tailored tech solutions. Specializing in providing comprehensive, customizable tools, Dharma supports small to medium-sized hospitality businesses in delivering exceptional experiences akin to luxury establishments. With a people-first approach, Dharma partners with businesses to drive growth, improve operations and create memorable guest interactions.

Sales Development Representative (SDR) / Business Development Representative (BDR)

The role focuses on identifying potential customers, reaching out to them through outbound and inbound channels, qualifying leads, and setting up meetings for the sales team.

Key Responsibilities:

• Identify and prospect potential customers through calls, emails, and LinkedIn
• Handle inbound leads and qualify them based on defined criteria
• Understand customer requirements and communicate product value clearly
• Schedule qualified meetings for Account Executives
• Maintain accurate records of activities and leads in the CRM
• Follow up consistently to move prospects through the pipeline
• Meet monthly activity and lead qualification targets

Qualifications & Experience:

• 1–4 years of experience in

  B2B SaaS sales

  as an SDR or BDR
• Hands-on experience with cold calling and outbound outreach
• Good understanding of SaaS sales cycles and lead qualification
• Strong verbal and written communication skills
• Comfortable working with targets and performance metrics
• Experience using CRM tools (HubSpot)
• Ability to work independently and manage time effectively

send their CV to vinod.negi@dharma-grp.com