Business Development Officer

Job Description

Job Title: Business Development Officer Location: Naga TVS, Perumthuruthy Jn, Thiruvalla Work Timing: 9:00 AM to 6:00 PM Two-Wheeler: Mandatory (with valid license) Job Summary: We are seeking a motivated and strategic Business Development Officer to take charge of all digital and outdoor leads. The role includes managing a small team (CCE and Test Ride Coordinator) to ensure smooth handling of inquiries, scheduling home test rides, and maximizing lead conversion into vehicle sales. Key Responsibilities: Oversee and manage all digital and outdoor leads. Lead a small team consisting of: Customer Care Executive (CCE): For call handling, enquiry follow-up, and CRM updates. Test Ride Coordinator: For scheduling and executing home test rides. Ensure prompt follow-up and nurturing of every lead to increase booking chances. Monitor and track home test ride performance and customer experience. Coordinate with the sales team to convert potential leads into confirmed bookings. Maintain daily/weekly reports on lead status, follow-ups, and conversions. Identify and suggest local marketing initiatives to boost enquiry flow. Regularly train and guide the CCE and test ride staff to improve productivity. Requirements: Minimum 1–2 years of experience in business development or sales Leadership skills to manage and guide a small team. Strong communication and customer engagement ability. Must own a two-wheeler with a valid license. Good working knowledge of WhatsApp Business, Google Sheets, and basic CRM tools. Preferred Traits: Goal-driven and self-motivated. Customer-focused with a problem-solving mindset. Willingness to travel locally and conduct on-ground activities when required. Job Type: Full-time Pay: ₹13,000.00 - ₹18,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: In person Expected Start Date: 01/07/2025