Business Development Manager - Sales and Marketing

Job Purpose / Role

Ensure highest customer satisfaction and develop desired perception of the organisation through effective management of Customer Relationships in close coordination with Business

Oevelopment, Operations and Key Customer Functions resulting in, highest ratings, increased business and profitability.

Key Responsibilities:

• Create a sales pipeline.
• Negotiate pricing with customers, and suppliers in some cases.
• Carry out sales forecasts and analysis and present your findings to senior management.
• Identify new business opportunities - including new markets, groMh areas, trends, customers, products and services.
• Seek out the appropriate contact in an organization.
• Generate )eads and cold call prospective customers.
• Understand the needs of your customers and be able to respond effectively with a plan of how to meet these.
• Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business.
• Calculate client quotations and administer client accounts.
• Provide pre-sales technical assistance and product education.
• Work on after-sales support services and provide technical back up as required.
• Arrange and carry out product training.
• Analyze costs and sales.
• Make technical presentations and demonstrate how a product meets client needs.
• Liaise with other members of the sales team and other technical experts.
• Help in the design of custom-made products.
• Provide training and produce support material for other members of the sales team.
• Address key concerns and conflicts including QA between Customer and Organization through collaboration and consensus.
• Bring about harmony and cordial relationship between stakeholders of both organizations.

Ensure implementation of commercial settlements with Customer.

• Discuss promotional strategy and activities with the marketing department or Department Head.
• Liaise with the finance team, Production, Warehousing and logistics departments as appropriate.
• Seek ways of improving the way the business operates
• Attend seminars, conferences and events where appropriate.
• Keep abreast of trends and changes in the business world.
• Gather Intelligence and Information for improving
• Customer relationships, financially and qualitatively.

Educational Qualifications:

• BE/ B Tech Technical Diploma / master's degree in management

Essential

• 6-10 years of experience in business development, sales, or account management within the injection moulding or plastic packaging industry

Exposure

Suitability: Should have exposure of plant / Manufacturing environment and

OEM customer handling. Working Knowledge of ERP system

You will need to have:

• A solid technical background
• Sales skills
• Ccommunication skills
• Sound judgment and good business sense
• Organisational skills
• Team working capability
• The ability to build relationships quickly and effectively
• Aanalytical and problem-solving skills
• Resilience and tenacity independence and self-reliance.
• Able to visualize the business opportunities with Customers for the company for a period of 3-5 Years.
• Ability to develop Customer specific Account Plans for meeting mid term & long term business goals.
• Should be inspired and excited in identifying and scoping new opportunities
• Has the ability to surface and manage conflicts in relationships.