Business Development Executive

Job Title: Business Development & Key Account Manager

Location:

About the Role

result-driven Business Development & Key Account Manager

This role demands a proactive professional with exceptional communication, client-handling expertise, and a strong background in staffing (IT & Non-IT).

Key Responsibilities

Business Development & Client Acquisition

• Identify, pursue, and close new business opportunities in the Dubai region.
  
• Build long-term strategic partnerships with clients to drive consistent revenue growth.
  
• Conduct market research and competitor analysis to identify expansion opportunities.
  

Key Account Management

• Manage and grow existing client accounts while ensuring exceptional service delivery.
  
• Maintain 95%+ client satisfaction through proactive engagement and SLA adherence.
  
• Prepare dashboards, MIS reports, and insights for client performance and growth.
  

Recruitment Delivery & Project Ownership

• Drive end-to-end staffing delivery—from requirement gathering to successful closure.
  
• Coordinate with internal teams to ensure 100% on-time hiring for IT & Non-IT roles.
  
• Lead high-volume recruitment campaigns while maintaining quality hiring outcomes.
  
• Ensure zero client attrition through effective escalation management and strong relationship building.
  

Strategic Planning & Stakeholder Management

• Collaborate with leadership teams to plan workforce strategies and annual revenue targets.
  
• Monitor KPIs to identify gaps, opportunities, and improvement areas.
  
• Implement process improvements to enhance recruitment turnaround time and delivery efficiency.
  

Requirements

• 3–5 years of experience in Business Development, Key Account Management, or Client Relationship roles within the staffing/recruitment industry.
  
• Strong exposure to IT & Non-IT hiring, high-volume recruitment, and project delivery.
  
• Proven track record of revenue growth, account expansion, and client retention.
  
• Excellent communication, negotiation, and presentation skills.
  
• Ability to work independently in a remote environment while managing multiple stakeholders.
  
• Experience handling clients in GCC/Dubai (preferred).
  
• Knowledge of CRM/ATS tools and data-driven reporting.
  

What We Offer

• Remote Work (Dubai Region Support)

  – flexibility to work from home.
• Opportunity to manage strategic international accounts.
  
• Performance-based incentives & growth opportunities.
  
• Collaborative, supportive, and fast-paced work environment.