Business Development Associate

Position: Business Development Associate (Telecalling & Client Success) Company: Future Agents – AI Automation Agency (https://futureagents.ai/) Location: Hinjewadi Phase 1, Pune (Work From Office) Employment Type: Full-Time | Immediate Joining Preferred About Future Agents Future Agents is a leading AI Automation Agency helping businesses implement advanced AI Agents, multi-agent systems, and workflow automations. We also offer AI training and automation solutions to professionals and business owners. We are looking for a motivated Business Development Associate to manage client communication, telecalling, onboarding, and follow-ups. Role Overview The Business Development Associate will handle telecalling, client queries, onboarding coordination, relationship management, and lead follow-up. This is a fresher-friendly role for someone who communicates well, is confident on calls, and enjoys interacting with clients. You will be the primary touchpoint for clients and leads, ensuring a smooth experience. Key Responsibilities 1. Client Interaction & Telecalling Attend incoming and outgoing calls Explain company services, solutions, and programs to clients Assist leads with queries about automation, courses, or services Maintain professional and polite communication at all times 2. Lead Management & Follow-Up Call and follow up with warm, cold, and active leads Maintain consistent communication to build trust Share payment links and help clients complete enrollments/purchases Update lead status and notes regularly in the system 3. Client Onboarding & Support Handle onboarding for new clients Share necessary instructions, access details, and guidance Provide call/WhatsApp support when clients face issues Manage WhatsApp communication for updates and reminders 4. Coordination & Reporting Maintain client records in CRM Prepare daily call logs and status reports Coordinate with sales, operations, and support teams Escalate important client issues whenever required Required Skills Must Have Good verbal communication Confident speaking on calls English proficiency Strong follow-up discipline Organised, punctual, and responsible Good to Have (Optional)Experience in telecalling / BDA / client support Interest in AI, software, or automation tools Eligibility Graduates or undergraduates can apply Freshers are welcome Immediate joiners preferred Work Details Location: Hinjewadi Phase 1, Pune (Office-based role) Days: 6 Days a Week Timing: 9:00 AM – 6:00 PM Why Join Future Agents? Work in India’s fastest-growing AI Automation industry Get hands-on exposure to Make.com, n8n, Vapi, ManyChat, and AI tools Learn real client management & communication Excellent mentorship and growth opportunities Young, high-performance work culture How to Apply 📲 Interested candidates can share resume via WhatsApp or Email: Whats App Number: 93720 86939 Email: contact@futureagents.ai