Business Data Analyst

Job Description

Job Summary We are seeking a highly skilled and experienced Senior Business Data Analyst to join our Entitlement and Install Base Master team. You will play a crucial role in driving the Install Base (IB) data strategy and vision. Your deep understanding of Install Base and Renewals business processes will be instrumental in ensuring accurate and efficient management of our Install Base Data. Job Requirements Drive the Install Base data strategy and vision, collaborating with cross-functional teams to define and implement data management processes and standards. Develop a comprehensive understanding of the Install Base and Renewals business, including key metrics, processes, and customer lifecycles. Drive Enterprise projects ensuring alignment with organizational goals and objectives. Collaborate with stakeholders to gather requirements and translate business needs into technical solutions for Install Base data management. Collaborate with cross-functional teams to define and implement data governance policies and procedures. Perform in-depth data analysis and validation to identify trends, patterns, and insights that drive business decision-making. Collaborate with IT teams to enhance data systems and tools supporting Install Base data management, ensuring data quality and accessibility. Provide guidance and support to cross-functional teams on Install Base data-related matters, acting as a subject matter expert. Identify opportunities for process improvements and automation to streamline Install Base data management and enhance operational efficiency. Stay up-to-date with industry trends and best practices in Install Base and Renewals business processes and data management. Coach and mentor team members to foster their professional growth and ensure smooth operations, promoting a collaborative and high-performing environment. Education 8+ years of experience as a Business Analyst, with a strong focus on Install Base and Renewals business processes. Proven track record of driving data strategy and vision for Install Base. Expertise in SQL querying and experience in working with complex relational databases. Proficiency in data analysis and manipulation techniques, including data cleansing, transformation, and validation. In-depth knowledge of Install Base and Renewals business processes, including customer lifecycles, product entitlements, and renewals workflows. Strong problem-solving and analytical skills, with the ability to translate business requirements into technical solutions. Excellent communication and collaboration skills, with the ability to work effectively with stakeholders at all levels. Detail-oriented with a focus on data accuracy and quality. Self-motivated and able to work independently with minimal supervision