Business Analyst - WFH

Job Title: Business Analyst

Location: Remote

Department: Business Operations / IT / Product Management

Experience: 2+ Years

Employment Type: Full-Time

Job Summary:

We are seeking a detail-oriented and analytical Business Analyst to join our team. The ideal candidate will work closely with stakeholders to understand business needs, analyze processes, and deliver data-driven solutions that support strategic goals. This role involves gathering requirements, documenting workflows, and collaborating with cross-functional teams to drive business improvements.

Key Responsibilities:

• Engage with stakeholders to gather, analyze, and document business requirements.
• Translate business needs into functional specifications for technical teams.
• Conduct gap analysis and identify areas for process improvement.
• Create and maintain business process models, use cases, and user stories.
• Collaborate with developers, QA, and project managers to ensure successful delivery of solutions.
• Support testing and validation of solutions to ensure they meet business requirements.
• Prepare reports, dashboards, and presentations to communicate findings and recommendations.
• Monitor project progress and assist in change management activities.
• Stay updated on industry trends and best practices in business analysis.

Required Skills & Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, or related field.
• 2–5 years of experience as a Business Analyst or in a similar role.
• Strong analytical and problem-solving skills.
• Proficiency in tools like MS Excel, Power BI, JIRA, Confluence, and BPMN tools.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple priorities.
• Experience in Agile and Waterfall methodologies.

Preferred Attributes:

• Certification in Business Analysis (CBAP, CCBA, etc.) is a plus.
• Experience in domains like finance, healthcare, retail, or IT services.
• Familiarity with SQL and data analysis tools.
• Understanding of software development lifecycle (SDLC).