Business Analyst - Transaction banking

Job Title: Business Analyst - Payments and Digital Journeys

About Us

Consultancy of the year in the British Bank Award

WHY JOIN CAPCO

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

• Locations - Pune / Hyderabad / Bengaluru / Mumbai / Chennai / Gurgaon
• Experience: 8+ Years
• Notice period Immediate
• Mandate Skills:

  Business Analyst - Payments and Digital Journeys (Global Banking domain only)

• Please see JD below for BA - Payments:

• Business Analyst with 8+ years experience in

  Payments within Retail Banking

  , including global bank exposure (HSBC experience preferred).
• Proven expertise in

  requirements elicitation, backlog management, and Agile delivery

  , with hands-on use of

  Jira and Confluence

  .
• Strong

  stakeholder management and communication skills

  , collaborating across Business, Tech, and Ops teams in multi-country and cross-cultural environments (Asia, MENA, Europe, Americas).
• Skilled in

  customer channel analysis

  , including

  Mobile Banking Apps and Browser Front-End

  solutions.
• Adept at

  prioritizing requirements

  to define MVP scope, authoring

  Epics and User Stories

  , and validating with Product Owners, IT, Ops, Risk/Legal/Compliance, and UX.
• Experienced in

  full delivery lifecycle

  : problem framing, market research, As-Is analysis, story refinement, walkthroughs with Solution Architects, and structured delivery through to implementation.
• Strong

  analytical and problem-solving skills

  , with a track record of driving clarity, ensuring alignment, and supporting regulatory and business change.