Business Analyst SME Sea Port Customs Systems

5 - 10 years

15 - 25 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Key Responsibilities

1. Business Analysis & Requirements Management

  • Analyze

    end-to-end sea port and customs workflows

    , including
    • Vessel arrival & departure
    • Manifest submission (Import / Export / Transit)
    • Customs declaration & valuation
    • Risk assessment & selectivity
    • Inspection & clearance
    • Port gate operations
    • Cargo release & post-clearance audit
  • Gather, document, and validate:
    • Business Requirements (BRD)
    • Functional Requirements (FRD)
    • Use Cases & User Stories
  • Translate operational requirements into

    clear functional specifications

    for development teams.

2. Subject Matter Expertise (Sea Port & Customs)

  • Act as the

    primary domain expert

    for:
    • Customs laws, regulations, and procedures
    • Sea port operational processes
    • HS Code classification & tariff management
    • Risk profiling & compliance frameworks
  • Provide expert input for:
    • Customs ERP systems
    • Port Community Systems (PCS)
    • Trade portals & logistics platforms
    • AI-based risk and inspection systems
    • Blockchain-based trade & payment solutions

3. Digital Transformation & System Design

  • Support design and implementation of:
    • Customs clearance systems
    • Port and logistics platforms
    • Digital payment & wallet systems
    • Trade finance & duty collection systems
  • Ensure alignment with:
    • International standards (WCO, WTO, SAFE Framework)
    • Local customs and port authority regulations
  • Participate in solution design workshops, system demos, and UAT sessions.

4. Stakeholder Management

  • Act as a liaison between:
    • Customs officers
    • Port authorities
    • Shipping lines & freight forwarders
    • IT development teams
    • External partners & vendors
  • Conduct workshops and interviews to capture operational pain points and improvement opportunities.
  • Support change management and user adoption.

5. Testing, Validation & Go-Live Support

  • Prepare test scenarios and acceptance criteria.
  • Support:
    • System Integration Testing (SIT)
    • User Acceptance Testing (UAT)
  • Validate system outputs against real customs and port operations.
  • Assist in go-live activities and post-implementation support.

Required Skills & Competencies

Domain Expertise

  • Strong knowledge of:
    • Sea port operations
    • Customs clearance processes
    • Import / Export / Transshipment procedures
    • Cargo inspection & risk management
    • HS codes, tariffs, duties, and exemptions

Business & Technical Skills

  • Business analysis methodologies (BPMN, Use Cases, User Stories)
  • Experience with ERP, Customs Management Systems, or Port Community Systems
  • Ability to work with technical teams (developers, architects, QA)
  • Strong documentation and presentation skills

Soft Skills

  • Excellent communication and stakeholder engagement
  • Analytical and problem-solving mindset
  • Ability to work in large, multi-stakeholder government projects
  • Detail-oriented with a strong compliance focus

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