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NTT DATA, Inc.
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Business Analyst

Business Analyst

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

NTT DATA, Inc.

5 - 10 years

4 - 8 Lacs

chennai

Posted:1 week ago| Platform:

Apply

Skills Required

bpo business analysis lean six sigma rpa brd annuity to-be life healthcare transformation as-is

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Strong understanding of
Insurance domain processes
(Life, Annuity, Health, or P&C preferred).
Proven experience in
BPO/Operations environment
with a focus on insurance.
Knowledge and practical application of
quality methodologies
(Lean, Six Sigma, ISO, COPC preferred).
Strong
analytical, problem-solving, and critical thinking skills
.
Proficiency in
data analysis and visualization tools
(Excel, Power BI, Tableau, SQL preferred).
Strong documentation skills (BRD, FRD, Use Cases, Process Maps).
Familiarity with
automation tools (RPA), Gen AI, Agentic AI, workflow solutions, and transformation initiatives
are desirable.
Strong knowledge of system development methodology, project management and system architecture.
Ability to identify and evaluate IT and business challenges from a broad perspective.
Exceptional ability to translate between non-technical business users and technical IT resources.
Excellent client service attitude and leadership capabilities.
Exceptional organizational and time management skills.
Excellent communication and presentation skills, with the ability to influence stakeholders at multiple levels.

Experience & Qualifications

Graduate & Postgraduates with exposure to BPO & IT industry
Overall 8 to 10 years of experience with at least 4 to 5 years in
Business Analyst roles (within Insurance BPO operations preferred)
.
Exposure to
process transformation, digital initiatives, or automation projects
in the insurance sector.
Certification in
Lean Six Sigma (Green Belt or higher)
is highly desirable.
Experience working with global stakeholders across geographies is a plus.
Willing to work in AR shifts (Monday to Friday 5:30pm to 3:30am)

Interested whatsapp @9498364617

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Business Analyst