Business Analyst

Responsibilities

• Gathering and documenting business requirements, translating them into a functional specification.
• Collaborating with cross-functional teams to develop and implement solutions that meet business requirements.
• Working with development, testing, and IT teams to get the required software/CRs developed, tested, and deployed.
• Follow up with development/testing for timelines, delivery, and status, and escalate delivery concerns to the next level in the hierarchy.
• Giving a demonstration of the newly developed software/CR to clients/end users.
• Testing and validating solutions to ensure they meet business objectives and requirements.
• Providing training and support to end users.
• Communicating project status and updates to stakeholders and project teams.
  

Requirements

• Attention to detail and the ability to prioritize tasks efficiently.
• Prior experience in implementing PG integration, API integration, SMS/Email/Whatsapp communication integration is a plus.
• Conduct market and competitor analysis for digital and AI-driven assessment tools.
• Assist in the design and enhancement of adaptive testing systems, leveraging psychometric principles and AI-driven decision models.
• Identify business opportunities for the integration of AI in digital assessments.
• Proven experience as a Business Analyst, ideally within EdTech, assessment, or learning systems.
• Strong knowledge of adaptive testing mechanisms such as CAT (Computerized Adaptive Testing), item response theory (IRT), and scoring models.
• Familiarity with AI concepts and tools, especially those applied in educational or assessment contexts (e. g., NLP, predictive analytics, intelligent tutoring systems).
  

Required Skills

• Strong analytical, critical thinking, and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency in the MS Office Suite and Visio or any flowcharting tool. Knowledge of SQL is a plus.
• Experience in working with cross-functional teams and stakeholders.
• Ability to work independently and manage multiple tasks simultaneously.