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Business Analyst

Business Analyst

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Infocareer

2 - 6 years

0 - 3 Lacs

Chennai

Posted:5 hours ago| Platform:

Apply

Skills Required

Techno Functional Salesforce CRM SFDC Business Analyst Use Cases Brd User Stories Wireframe FRD Marketing Cloud

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Hiring for Techno Functional Business Analyst -

Looking for Immediate Joiners

Engage with business stakeholders to gather and analyze requirements for Salesforce-based solutions
Collaborate with technical teams to ensure accurate and scalable implementation of requirements
Define and enhance business processes across Sales, Service, and Experience Cloud environments
Assist in the planning and functional design of Salesforce integrations with ERP, marketing, and project management systems
Document business processes, workflows, BRDs, user stories, and test scenarios
Facilitate user acceptance testing and support training and onboarding efforts
Contribute to roadmap planning and continuous improvement initiatives
Hands-on experience in conducting customer demos to showcase solution, gather feedback, and align stakeholders .
Strong functional knowledge of Salesforce Marketing Cloud, Sales Cloud, Service Cloud, and Experience Cloud
Ability to gather, analyze, and document business requirements and translate them into scalable Salesforce solutions
Experience with process mapping, requirement traceability, and stakeholder collaboration using tools like Jira, Confluence, Miro, and Figma

Preferred candidate profile

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Business Analyst